Harnessing grassroots automation: with a modest amount of training, nontechnical employees can automate complex processes and generate significant value for their organizations

Companies are increasingly embracing the idea of helping nontechnical employees - those with deep business-area expertise - learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenge...

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Bibliographische Detailangaben
Beteiligte Personen: Barkin, Ian (VerfasserIn), Davenport, Thomas H. 1954- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: [Cambridge, Massachusetts] MIT Sloan Management Review 2023
Ausgabe:[First edition].
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Links:https://learning.oreilly.com/library/view/-/53863MIT65124/?ar
Zusammenfassung:Companies are increasingly embracing the idea of helping nontechnical employees - those with deep business-area expertise - learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenges that six companies - AT&T, Dentsu, Johnson & Johnson, PwC, Voya Financial, and Wesco - experienced in their forays into the citizen automation movement.
Beschreibung:"Reprint #65124.". - Includes bibliographical references
Umfang:1 Online-Ressource (7 Seiten)