Difficult conversations: craft a clear message, manage emotions, focus on a solution

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks yo...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Weitere beteiligte Personen: Yen, Jonathan (ErzählerIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: [Place of publication not identified] Ascent Audio 2023
Ausgabe:[First edition].
Schriftenreihe:20 minute manager series
Schlagwörter:
Links:https://learning.oreilly.com/library/view/-/9781663724298/?ar
Zusammenfassung:You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks you through: - Uncovering the root cause of friction - Maintaining a positive mindset - Untangling the problem together - Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives-from the most trusted source in business.
Beschreibung:Online resource; title from title details screen (O'Reilly, viewed March 28, 2023)
Umfang:1 Online-Ressource (1 sound file (1 hr., 33 min.))
ISBN:9781663724298
1663724296