Disney U: how Disney University develops the world's most engaged, loyal, and customer-centric employees

Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development p...

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Bibliographische Detailangaben
Beteilige Person: Lipp, Doug (VerfasserIn)
Weitere beteiligte Personen: Lundeen, Tim (ErzählerIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: [Place of publication not identified] McGraw Hill-Ascent Audio 2014
Ausgabe:[First edition].
Schlagwörter:
Links:https://learning.oreilly.com/library/view/-/9781639291489/?ar
https://learning.oreilly.com/library/view/~/9781639291489/?ar
Zusammenfassung:Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U
Beschreibung:Online resource; title from title details screen (O'Reilly, viewed September 27, 2022)
Umfang:1 Online-Ressource (1 audio file (05 hr., 56 min.))
ISBN:9781639291489
1639291482