The tyranny of metrics:
How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the...
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Princeton
Princeton University Press
[2018]
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| Schlagwörter: | |
| Links: | https://learning.oreilly.com/library/view/-/9781977392749/?ar |
| Zusammenfassung: | How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing-and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to-rather than a replacement for-judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all. |
| Beschreibung: | Electronic audio file |
| Umfang: | 1 Online-Ressource (1 sound file) |
| ISBN: | 9781977392749 1977392741 9781977382740 1977382746 |
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| spelling | Muller, Jerry Z. 1954- VerfasserIn aut The tyranny of metrics Jerry Z. Muller Princeton Princeton University Press [2018] ©2018 1 Online-Ressource (1 sound file) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Electronic audio file How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing-and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to-rather than a replacement for-judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all. Organizational effectiveness Measurement Performance Evaluation Performance standards Efficacité organisationnelle ; Mesure Personnel ; Évaluation Rendement au travail ; Normes Organizational effectiveness ; Measurement (OCoLC)fst01047862 Performance ; Evaluation (OCoLC)fst01057834 Performance standards (OCoLC)fst01057876 Electronic audio books Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio |
| spellingShingle | Muller, Jerry Z. 1954- The tyranny of metrics Organizational effectiveness Measurement Performance Evaluation Performance standards Efficacité organisationnelle ; Mesure Personnel ; Évaluation Rendement au travail ; Normes Organizational effectiveness ; Measurement (OCoLC)fst01047862 Performance ; Evaluation (OCoLC)fst01057834 Performance standards (OCoLC)fst01057876 Electronic audio books Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio |
| subject_GND | (OCoLC)fst01047862 (OCoLC)fst01057834 (OCoLC)fst01057876 (OCoLC)fst01726208 |
| title | The tyranny of metrics |
| title_auth | The tyranny of metrics |
| title_exact_search | The tyranny of metrics |
| title_full | The tyranny of metrics Jerry Z. Muller |
| title_fullStr | The tyranny of metrics Jerry Z. Muller |
| title_full_unstemmed | The tyranny of metrics Jerry Z. Muller |
| title_short | The tyranny of metrics |
| title_sort | tyranny of metrics |
| topic | Organizational effectiveness Measurement Performance Evaluation Performance standards Efficacité organisationnelle ; Mesure Personnel ; Évaluation Rendement au travail ; Normes Organizational effectiveness ; Measurement (OCoLC)fst01047862 Performance ; Evaluation (OCoLC)fst01057834 Performance standards (OCoLC)fst01057876 Electronic audio books Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio |
| topic_facet | Organizational effectiveness Measurement Performance Evaluation Performance standards Efficacité organisationnelle ; Mesure Personnel ; Évaluation Rendement au travail ; Normes Organizational effectiveness ; Measurement Performance ; Evaluation Electronic audio books Downloadable audio books Audiobooks Livres audio |
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