Humble inquiry: the gentle art of asking instead of telling

From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Beteilige Person: Schein, Edgar H. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: San Francisco Berrett-Koehler Publishers [2013]
Ausgabe:First edition.
Schriftenreihe:A BK business book
Schlagwörter:
Links:https://learning.oreilly.com/library/view/-/9781609949815/?ar
Zusammenfassung:From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger organizations.
The Key to Effective Communication. Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it
Beschreibung:Includes bibliographical references (pages 111-112) and index. - Print version record
Umfang:1 Online-Ressource (123 Seiten) illustrations
ISBN:9781609949822
160994982X
9781299807037
1299807038
9781609949815