Mehta, N., & Steinman, D. (2016). Customer success: How innovative companies are reducing churn and growing recurring revenue. Wiley.
Chicago Style (17th ed.) CitationMehta, Nick, and Dan Steinman. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Hoboken: Wiley, 2016.
MLA (9th ed.) CitationMehta, Nick, and Dan Steinman. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. Wiley, 2016.
Warning: These citations may not always be 100% accurate.