How to measure anything: finding the value of intangibles in business

Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to inform themselves in order to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business, government agen...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Beteilige Person: Hubbard, Douglas W. 1962- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Hoboken, New Jersey John Wiley & Sons, Inc. [2014]
Ausgabe:Third edition
Schlagwörter:
Links:https://learning.oreilly.com/library/view/-/9781118836446/?ar
Zusammenfassung:Now updated with new measurement methods and new examples, How to Measure Anything shows managers how to inform themselves in order to make less risky, more profitable business decisions This insightful and eloquent book will show you how to measure those things in your own business, government agency or other organization that, until now, you may have considered ""immeasurable, "" including customer satisfaction, organizational flexibility, technology risk, and technology ROI. Adds new measurement methods, showing how they can be applied to a variety of areas such as risk management and custom
Beschreibung:Includes bibliographical references and index. - Description based on print version record
Umfang:1 Online-Ressource illustrations
ISBN:9781118836491
1118836499
9781118836446
1118836448