How to manage conflict in the organization:

Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to sp...

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Bibliographic Details
Main Authors: Carter, Gregg Lee 1951- (Author), Byrnes, Joseph F. 1947- (Author)
Corporate Author: American Management Association (Contributor)
Format: Electronic eBook
Language:English
Published: [New York?] American Management Association 2006
Edition:2nd ed.
Subjects:
Links:https://learning.oreilly.com/library/view/-/9780761214267/?ar
Summary:Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. Youĺl discover how to spot potential interpersonal conflicts-and defuse them before they flare up. Youĺl understand how, when, where and why to apply the five favored conflict-resolution approaches, and youĺl develop the insight and intuition you need to make them work. This book will give you the skills to transform con.
Item Description:Includes bibliographical references and index
Physical Description:1 Online-Ressource (xviii, 176 Seiten) illustrations
ISBN:9780761215165
0761215166
1283688735
9781283688734
9780761214267