APA-Zitierstil (7. Ausg.)

Libert, B., & Spector, J. (2010). Crowdsourcing customer service: How may we help we? [FTPress Delivers].

Chicago-Zitierstil (17. Ausg.)

Libert, Barry, und Jon Spector. Crowdsourcing Customer Service: How May We Help We? [Upper Saddle River, N.J.]: [FTPress Delivers], 2010.

MLA-Zitierstil (9. Ausg.)

Libert, Barry, und Jon Spector. Crowdsourcing Customer Service: How May We Help We? [FTPress Delivers], 2010.