A new approach to automating services: companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another
Gespeichert in:
| Beteiligte Personen: | , |
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| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
[Place of publication not identified]
MIT Sloan Management Review
2016
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| Schlagwörter: | |
| Links: | https://learning.oreilly.com/library/view/-/53863MIT58120/?ar |
| Beschreibung: | "Reprint #58120.". - Includes bibliographical references. - Online resource; title from cover page (Safari, viewed November 29, 2016) |
| Umfang: | 1 Online-Ressource (1 volume) illustrations |
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| spelling | Lacity, Mary Cecelia VerfasserIn aut A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another Mary C. Lacity, Leslie P. Wilcocks [Place of publication not identified] MIT Sloan Management Review 2016 1 Online-Ressource (1 volume) illustrations Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier "Reprint #58120.". - Includes bibliographical references. - Online resource; title from cover page (Safari, viewed November 29, 2016) Workflow Automation Automation Economic aspects Information retrieval Automation Flux de travail ; Automatisation Automation ; Economic aspects Information retrieval ; Automation Wilcocks, Leslie P. VerfasserIn aut |
| spellingShingle | Lacity, Mary Cecelia Wilcocks, Leslie P. A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another Workflow Automation Automation Economic aspects Information retrieval Automation Flux de travail ; Automatisation Automation ; Economic aspects Information retrieval ; Automation |
| title | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another |
| title_auth | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another |
| title_exact_search | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another |
| title_full | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another Mary C. Lacity, Leslie P. Wilcocks |
| title_fullStr | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another Mary C. Lacity, Leslie P. Wilcocks |
| title_full_unstemmed | A new approach to automating services companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another Mary C. Lacity, Leslie P. Wilcocks |
| title_short | A new approach to automating services |
| title_sort | new approach to automating services companies are achieving productivity gains by using software robots to perform routine rules based service processes if implemented well such automation can result in high performing human robot teams in which software robots and human employees complement one another |
| title_sub | companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another |
| topic | Workflow Automation Automation Economic aspects Information retrieval Automation Flux de travail ; Automatisation Automation ; Economic aspects Information retrieval ; Automation |
| topic_facet | Workflow Automation Automation Economic aspects Information retrieval Automation Flux de travail ; Automatisation Automation ; Economic aspects Information retrieval ; Automation |
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