Artificial Intelligence in Customer Service: The Next Frontier for Personalized Engagement
Gespeichert in:
Internformat
MARC
LEADER | 00000nam a2200000zc 4500 | ||
---|---|---|---|
001 | BV049321611 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 230911s2023 xx o|||| 00||| eng d | ||
020 | |a 9783031338984 |c Online |9 978-3-031-33898-4 | ||
024 | 7 | |a 10.1007/978-3-031-33898-4 |2 doi | |
035 | |a (ZDB-2-INR)9783031338984 | ||
035 | |a (OCoLC)1401200947 | ||
035 | |a (DE-599)BVBBV049321611 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-91 |a DE-1028 |a DE-1046 |a DE-Aug4 |a DE-898 |a DE-523 |a DE-859 |a DE-29 |a DE-863 |a DE-1050 |a DE-862 |a DE-92 |a DE-522 |a DE-573 |a DE-M347 |a DE-706 |a DE-739 |a DE-634 | ||
082 | 0 | |a 006.3 |2 23 | |
084 | |a QP 650 |0 (DE-625)141922: |2 rvk | ||
084 | |a DAT 000 |2 stub | ||
245 | 1 | 0 | |a Artificial Intelligence in Customer Service |b The Next Frontier for Personalized Engagement |c edited by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, Anupama Ambika |
250 | |a 1st ed. 2023 | ||
264 | 1 | |a Cham |b Springer International Publishing |c 2023 | |
264 | 1 | |a Cham |b Palgrave Macmillan | |
300 | |a 1 Online-Ressource (XXI, 307 p. 24 illus) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
650 | 4 | |a Computational Intelligence | |
650 | 4 | |a Digital Marketing | |
650 | 4 | |a Innovation and Technology Management | |
650 | 4 | |a Computational intelligence | |
650 | 4 | |a Telemarketing | |
650 | 4 | |a Internet marketing | |
650 | 4 | |a Technological innovations | |
700 | 1 | |a Sheth, Jagdish N. |4 edt | |
700 | 1 | |a Jain, Varsha |4 edt | |
700 | 1 | |a Mogaji, Emmanuel |4 edt | |
700 | 1 | |a Ambika, Anupama |4 edt | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-031-33897-7 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-031-33899-1 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-031-33900-4 |
856 | 4 | 0 | |u https://doi.org/10.1007/978-3-031-33898-4 |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
912 | |a ZDB-2-INR | ||
940 | 1 | |q ZDB-2-INR_2023 | |
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-034582548 | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-522 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-634 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-1046 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-1028 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-Aug4 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-1050 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-573 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-M347 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-92 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-898 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-859 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-863 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-862 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-523 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-91 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-706 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-29 |p ZDB-2-INR |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-031-33898-4 |l DE-739 |p ZDB-2-INR |x Verlag |3 Volltext |
Datensatz im Suchindex
DE-BY-TUM_katkey | 2760353 |
---|---|
_version_ | 1821936688857874432 |
any_adam_object | |
author2 | Sheth, Jagdish N. Jain, Varsha Mogaji, Emmanuel Ambika, Anupama |
author2_role | edt edt edt edt |
author2_variant | j n s jn jns v j vj e m em a a aa |
author_facet | Sheth, Jagdish N. Jain, Varsha Mogaji, Emmanuel Ambika, Anupama |
building | Verbundindex |
bvnumber | BV049321611 |
classification_rvk | QP 650 |
classification_tum | DAT 000 |
collection | ZDB-2-INR |
ctrlnum | (ZDB-2-INR)9783031338984 (OCoLC)1401200947 (DE-599)BVBBV049321611 |
dewey-full | 006.3 |
dewey-hundreds | 000 - Computer science, information, general works |
dewey-ones | 006 - Special computer methods |
dewey-raw | 006.3 |
dewey-search | 006.3 |
dewey-sort | 16.3 |
dewey-tens | 000 - Computer science, information, general works |
discipline | Informatik Wirtschaftswissenschaften |
doi_str_mv | 10.1007/978-3-031-33898-4 |
edition | 1st ed. 2023 |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03737nam a2200745zc 4500</leader><controlfield tag="001">BV049321611</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">230911s2023 xx o|||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783031338984</subfield><subfield code="c">Online</subfield><subfield code="9">978-3-031-33898-4</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1007/978-3-031-33898-4</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-2-INR)9783031338984</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1401200947</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049321611</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91</subfield><subfield code="a">DE-1028</subfield><subfield code="a">DE-1046</subfield><subfield code="a">DE-Aug4</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-523</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-29</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-1050</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-522</subfield><subfield code="a">DE-573</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-634</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">006.3</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 650</subfield><subfield code="0">(DE-625)141922:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">DAT 000</subfield><subfield code="2">stub</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Artificial Intelligence in Customer Service</subfield><subfield code="b">The Next Frontier for Personalized Engagement</subfield><subfield code="c">edited by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, Anupama Ambika</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1st ed. 2023</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Springer International Publishing</subfield><subfield code="c">2023</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Palgrave Macmillan</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (XXI, 307 p. 24 illus)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Computational Intelligence</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Digital Marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Innovation and Technology Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Computational intelligence</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Telemarketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Internet marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Technological innovations</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Sheth, Jagdish N.</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Jain, Varsha</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Mogaji, Emmanuel</subfield><subfield code="4">edt</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ambika, Anupama</subfield><subfield code="4">edt</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-031-33897-7</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-031-33899-1</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-031-33900-4</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-2-INR</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">ZDB-2-INR_2023</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034582548</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-522</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-634</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-1046</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-1028</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-Aug4</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-1050</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-573</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-M347</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-92</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-898</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-859</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-863</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-862</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-523</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-91</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-29</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-031-33898-4</subfield><subfield code="l">DE-739</subfield><subfield code="p">ZDB-2-INR</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV049321611 |
illustrated | Not Illustrated |
indexdate | 2024-12-20T20:06:31Z |
institution | BVB |
isbn | 9783031338984 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034582548 |
oclc_num | 1401200947 |
open_access_boolean | |
owner | DE-91 DE-BY-TUM DE-1028 DE-1046 DE-Aug4 DE-898 DE-BY-UBR DE-523 DE-859 DE-29 DE-863 DE-BY-FWS DE-1050 DE-862 DE-BY-FWS DE-92 DE-522 DE-573 DE-M347 DE-706 DE-739 DE-634 |
owner_facet | DE-91 DE-BY-TUM DE-1028 DE-1046 DE-Aug4 DE-898 DE-BY-UBR DE-523 DE-859 DE-29 DE-863 DE-BY-FWS DE-1050 DE-862 DE-BY-FWS DE-92 DE-522 DE-573 DE-M347 DE-706 DE-739 DE-634 |
physical | 1 Online-Ressource (XXI, 307 p. 24 illus) |
psigel | ZDB-2-INR ZDB-2-INR_2023 |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | Springer International Publishing Palgrave Macmillan |
record_format | marc |
spellingShingle | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement Computational Intelligence Digital Marketing Innovation and Technology Management Computational intelligence Telemarketing Internet marketing Technological innovations |
title | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement |
title_auth | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement |
title_exact_search | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement |
title_full | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement edited by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, Anupama Ambika |
title_fullStr | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement edited by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, Anupama Ambika |
title_full_unstemmed | Artificial Intelligence in Customer Service The Next Frontier for Personalized Engagement edited by Jagdish N. Sheth, Varsha Jain, Emmanuel Mogaji, Anupama Ambika |
title_short | Artificial Intelligence in Customer Service |
title_sort | artificial intelligence in customer service the next frontier for personalized engagement |
title_sub | The Next Frontier for Personalized Engagement |
topic | Computational Intelligence Digital Marketing Innovation and Technology Management Computational intelligence Telemarketing Internet marketing Technological innovations |
topic_facet | Computational Intelligence Digital Marketing Innovation and Technology Management Computational intelligence Telemarketing Internet marketing Technological innovations |
url | https://doi.org/10.1007/978-3-031-33898-4 |
work_keys_str_mv | AT shethjagdishn artificialintelligenceincustomerservicethenextfrontierforpersonalizedengagement AT jainvarsha artificialintelligenceincustomerservicethenextfrontierforpersonalizedengagement AT mogajiemmanuel artificialintelligenceincustomerservicethenextfrontierforpersonalizedengagement AT ambikaanupama artificialintelligenceincustomerservicethenextfrontierforpersonalizedengagement |