Verfügbarkeit: Trainingsbuch Business English | Technische Universität München

Trainingsbuch Business English: Kommunikation und Zusammenarbeit in internationalen Teams

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Bibliographische Detailangaben
Beteiligte Personen:	Dignen, Bob ca. 20./21. Jh (VerfasserIn), MacMaster, Ian (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Freiburg ; München ; Stuttgart Haufe Group Juni 2023
Ausgabe:	1. Auflage
Schlagwörter:	Wirtschaftssprache Englisch Fachsprache Einführung
Links:	http://deposit.dnb.de/cgi-bin/dokserv?id=495db89cfaf4435dbfd4c66916094093&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034225222&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	277 Seiten
ISBN:	9783648169322 3648169327

Internformat

MARC


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Datensatz im Suchindex

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adam_text	7 TABLE OF CONTENTS WHO THIS BOOK IS FOR ............................................................................................................... 13 HOW TO USE THIS BOOK ............................................................................................................. 15 1 INTRODUCTION ................................................................................................................. 17 1.1 NOT JUST LANGUAGE ......................................................................................................... 17 1.2 WHAT MAKES COMMUNICATION DIFFICULT? ........................................................................ 18 1.3 COMMUNICATING ACROSS CULTURES ............................................................................... 20 1.4 ASSESS YOUR COMMUNICATION ....................................................................................... 22 PART 1: FUNDAMENTALSOF COMMUNICATION .......................................................................... 27 2 GETTING YOUR MESSAGE ACROSS ..................................................................................... 29 2.1 ASKYOURSELF .................................................................................................................. 29 2.2 THINKING ABOUT COMMUNICATION ................................................................................. 30 2.3 STRATEGIES FOR GETTING YOUR MESSAGE ACROSS ............................................................... 30 2.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................. 33 2.5 EXERCISES ...................................................................................................................... 35 3 LISTENING ....................................................................................................................... 37 3.1 ASKYOURSELF .................................................................................................................. 37 3.2 THINKING ABOUT LISTENING ............................................................................................ 38 3.3 WHAT IS YOUR TYPICAL LISTENING STYLE? ........................................................................... 38 3.4 STRATEGIES FOR EFFECTIVE LISTENING ................................................................................... 39 3.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................. 42 3.6 EXERCISES ...................................................................................................................... 43 4 DEALING WITH DIFFERENT COMMUNICATION STYLES ......................................................... 45 4.1 ASKYOURSELF .................................................................................................................. 45 4.2 THINKING ABOUT COMMUNICATION STYLES ...................................................................... 46 4.3 STRATEGIES FOR DEALING WITH COMMUNICATION STYLES ................................................... 46 4.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 51 4.5 EXERCISES ...................................................................................................................... 53 5 MANAGINGYOUR MINDSET ............................................................................................ 55 5.1 ASKYOURSELF .................................................................................................................. 55 5.2 THINKING ABOUT MINDSETS ............................................................................................ 56 5.3 STRATEGIESFOR MANAGINGYOUR MINDSET ...................................................................... 57 8 \| TABLE OF CONTENTS 5.4 THE D.I.E. MODEL OF THINKING .................................................................................... 58 5.5 DEVELOPING A POSITIVE MINDSET .................................................................................. 59 5.6 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 61 5.7 EXERCISES ..................................................................................................................... 62 PART 2: ESSENTIAL SKILLS FOR INTERNATIONAL TEAMS ................................................................. 65 FORMING RELATIONSHIPS ............................................................................................................ 67 6 NETWORKING FOR SUCCESS .............................................................................................. 67 6.1 ASKYOURSELF .................................................................................................................. 67 6.2 THINKING ABOUT NETWORKING ........................................................................................ 68 6.3 STRATEGIESFOR NETWORKING ............................................................................................ 69 6.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 72 6.5 EXERCISES ...................................................................................................................... 74 7 BUILDING TRUST ............................................................................................................... 75 7.1 ASKYOURSELF .................................................................................................................. 75 7.2 THINKING ABOUT TRUST ................................................................................................... 76 7.3 STRATEGIESFOR BUILDING TRUST ........................................................................................ 76 7.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 79 7.5 EXERCISES ...................................................................................................................... 80 8 CREATING A TEAM CULTURE .............................................................................................. 83 8.1 ASKYOURSELF ................................................................................................................ 83 8.2 THINKING ABOUT TEAM CULTURE .................................................................................... 84 8.3 STRATEGIESFORBUILDINGATEAMCULTURE ...................................................................... 85 8.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 88 8.5 EXERCISES ...................................................................................................................... 90 9 DEALING WITH DIFFICULT PEOPLE ................................................................................. 91 9.1 ASKYOURSELF .................................................................................................................. 91 9.2 THINKING ABOUT DIFFICULT PEOPLE ............................................................................. 92 9.3 STRATEGIESFORDEALING WITH DIFFICULT PEOPLE ........................................................... 93 9.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 96 9.5 EXERCISES ...................................................................................................................... 97 BUILDING TEAMS ....................................................................................................................... 99 10 DEFINING ROLES ............................................................................................................. 99 10.1 ASKYOURSELF .................................................................................................................. 99 10.2 THINKING ABOUT ROLES ................................................................................................... 100 TABLE OF CONTENTS \| 9 10.3 STRATEGIES FOR DEFINING ROLES ...................................................................................... 100 10.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 103 10.5 EXERCISES ...................................................................................................................... 104 11 SETTING PRIORITIES ....................................................................................................... 107 11.1 ASKYOURSELF .................................................................................................................. 107 11.2 THINKING ABOUT PRIORITIES ........................................................................................... 108 11.3 STRATEGIES FOR SETTING PRIORITIES .................................................................................. 108 11.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 111 11.5 EXERCISES ..................................................................................................................... 112 12 MAKINGDECISIONS ....................................................................................................... 115 12.1 ASKYOURSELF .................................................................................................................. 115 12.2 THINKING ABOUT DECISIONS ........................................................................................... 116 12.3 LEADERSHIP AND DECISION-MAKING ............................................................................... 116 12.4 STRATEGIES FOR MAKING BETTER DECISIONS ..................................................................... 117 12.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 119 12.6 EXERCISES ..................................................................................................................... 121 13 WORKING IN HYBRID TEAMS ........................................................................................... 123 13.1 ASKYOURSELF ................................................................................................................. 123 13.2 THINKING ABOUT HYBRID WORKING ................................................................................ 124 13.3 ADVANTAGES AND DISADVANTAGES ................................................................................ 125 13.4 KEY FACTORS FOR SUCCESSFUL HYBRID TEAMS .................................................................... 125 13.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 128 13.6 EXERCISES ..................................................................................................................... 129 LEADING PEOPLE ...................................................................................................................... 131 14 UNDERSTANDING LEADERSHIP ........................................................................................ 131 14.1 ASKYOURSELF ................................................................................................................. 131 14.2 THINKING ABOUT LEADERSHIP ........................................................................................ 132 14.3 STRATEGIES FOR EFFECTIVE LEADERSHIP ............................................................................. 133 14.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 136 14.5 EXERCISES ..................................................................................................................... 137 15 INFLUENCINGOTHERS ..................................................................................................... 139 15.1 ASKYOURSELF ................................................................................................................. 139 15.2 THINKING ABOUT INFLUENCING ....................................................................................... 140 15.3 STRATEGIES FOR EFFECTIVE TWO-WAY INFLUENCING ............................................................ 141 15.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 144 15.5 EXERCISES ..................................................................................................................... 145 10 \| TABLE OF CONTENTS 16 TAKINGCAREOF YOUR TEAM .......................................................................................... 147 16.1 ASKYOURSELF .................................................................................................................. 147 16.2 THINKING ABOUT CARING ............................................................................................... 148 16.3 DIMENSIONSOFCARING ................................................................................................. 149 16.4 STRATEGIES FOR CARING ................................................................................................... 149 16.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 151 16.6 EXERCISES ...................................................................................................................... 153 17 SHARING LEADERSHIP ..................................................................................................... 155 17.1 ASKYOURSELF .................................................................................................................. 155 17.2 THINKING ABOUT SHARED LEADERSHIP ............................................................................. 156 17.3 STRATEGIES FOR EFFECTIVE SHARED LEADERSHIP ................................................................ 157 17.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 159 17.5 EXERCISES ...................................................................................................................... 161 IMPROVING COLLABORATION ...................................................................................................... 163 18 ENABLING TEAM PERFORMANCE .................................................................................... 163 18.1 ASKYOURSELF .................................................................................................................. 163 18.2 THINKING ABOUT TEAM PERFORMANCE ........................................................................... 164 18.3 STRATEGIES FOR ENABLING TEAM PERFORMANCE .............................................................. 165 18.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 168 18.5 EXERCISES ...................................................................................................................... 170 19 GIVINGAND RECEIVINGFEEDBACK ................................................................................ 171 19.1 ASKYOURSELF .................................................................................................................. 171 19.2 THINKING ABOUT FEEDBACK ............................................................................................ 172 19.3 STRATEGIES FOR GIVING FEEDBACK .................................................................................... 173 19.4 STRATEGIESFOR RECEIVINGFEEDBACK ............................................................................... 175 19.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 176 19.6 EXERCISES ...................................................................................................................... 178 20 COACHING TOEMPOWER ............................................................................................... 179 20.1 ASKYOURSELF .................................................................................................................. 179 20.2 THINKING ABOUT COACHING ........................................................................................... 180 20.3 THE FUNDAMENTALSOF COACHING .................................................................................. 181 20.4 STRATEGIES FOR SUCCESSFUL COACHING ............................................................................. 181 20.5 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 185 20.6 EXERCISES ...................................................................................................................... 186 TABLE OF CONTENTS \| 11 21 INCREASING CREATIVITY ................................................................................................. 189 21.1 ASKYOURSELF .................................................................................................................. 189 21.2 THINKING ABOUT CREATIVITY ........................................................................................... 190 21.3 STRATEGIESFOR INCREASING CREATIVITY ............................................................................. 191 21.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 194 21.5 EXERCISES ...................................................................................................................... 195 RESOLVING CHALLENGES ............................................................................................................. 197 22 DEALING WITH CONFLICT ................................................................................................. 197 22.1 ASKYOURSELF .................................................................................................................. 197 22.2 THINKING ABOUT CONFLICT ............................................................................................. 198 22.3 STRATEGIESFORMANAGINGCONFLICT ............................................................................... 198 22.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 202 22.5 EXERCISES ...................................................................................................................... 203 23 MANAGING CHANGE ....................................................................................................... 205 23.1 ASKYOURSELF .................................................................................................................. 205 23.2 THINKING ABOUT CHANGE ............................................................................................. 206 23.3 STRATEGIESFORMANAGINGCHANGE ................................................................................ 206 23.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 210 23.5 EXERCISES ..................................................................................................................... 211 24 HANDLING RISK .............................................................................................................. 213 24.1 ASKYOURSELF .................................................................................................................. 213 24.2 THINKING ABOUT RISK ..................................................................................................... 214 24.3 STRATEGIES FOR MANAGING RISK ...................................................................................... 215 24.4 LANGUAGE PHRASES: WHATSHOULD YOU SAY? ................................................................ 218 24.5 EXERCISES ..................................................................................................................... 219 25 NAVIGATINGDISORGANIZATION ...................................................................................... 221 25.1 ASKYOURSELF .................................................................................................................. 221 25.2 THINKING ABOUT ORGANIZATIONS .................................................................................... 222 25.3 STRATEGIESFORNAVIGATINGDISORGANIZATION .................................................................. 223 25.4 LANGUAGE PHRASES: WHAT SHOULD YOU SAY? ................................................................ 226 25.5 EXERCISES ...................................................................................................................... 227 12 \| TABLE OF CONTENTS PART 3: PHRASES FOR KEY BUSINESS SITUATIONS ........................................................................ 229 26 PROFESSIONAL SOCIALIZING ............................................................................................ 231 26.1 INTRODUCTIONS AND SMALL TALK ...................................................................................... 231 26.2 RESPONDING POLITELY ................................................................................................... 232 26.3 TALKING ABOUT YOUR WORK ............................................................................................ 234 26.4 SOCIALIZING IN A RESTAURANT .......................................................................................... 235 26.5 SAYINGGOODBYE ........................................................................................................... 236 27 MEETINGS .............................................................................. 239 27.1 GETTING STARTED ............................................................................................................. 239 27.2 FACILITATINGTHEDISCUSSION .......................................................................................... 241 27.3 EXCHANGINGOPINIONS ................................................................................................... 242 27.4 MAKINGDECISIONS ......................................................................................................... 243 27.5 CONCLUDING .................................................................................................................. 244 28 PRESENTATIONS .............................................................................................................. 247 28.1 GETTING STARTED ............................................................................................................ 247 28.2 STRUCTURINGYOUR PRESENTATION .................................................................................. 248 28.3 ENGAGINGTHE AUDIENCE ................................................................................................ 250 28.4 CLOSING YOUR PRESENTATION .......................................................................................... 251 28.5 HANDLING QUESTIONS ..................................................................................................... 252 29 NEGOTIATIONS ................................................................................................................ 255 29.1 AGREEINGON THEAGENDA ............................................................................................. 255 29.2 EXPLAINING POSITIONS ................................................................................................. 256 29.3 UNDERSTANDING POSITIONS ............................................................................................ 257 29.4 BARGAINING .................................................................................................................... 258 29.5 CLOSINGTHE DEAL ........................................................................................................... 260 30 WRITING ......................................................................................................................... 263 30.1 STARTING AND CLOSING ................................................................................................... 263 30.2 ESSENTIAL PHRASES ......................................................................................................... 265 30.3 LINKING WORDS/PHRASES ................................................................................................ 268 ANSWERS TO THE EXERCISES ...................................................................................................... 271 THEAUTHORS ............................................................................................................................ 277
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author	Dignen, Bob ca. 20./21. Jh MacMaster, Ian
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author_facet	Dignen, Bob ca. 20./21. Jh MacMaster, Ian
author_role	aut aut
author_sort	Dignen, Bob ca. 20./21. Jh
author_variant	b d bd i m im
building	Verbundindex
bvnumber	BV048961471
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discipline	Anglistik / Amerikanistik Wirtschaftswissenschaften
edition	1. Auflage
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genre	(DE-588)4151278-9 Einführung gnd-content
genre_facet	Einführung
id	DE-604.BV048961471
illustrated	Not Illustrated
indexdate	2024-12-20T19:57:04Z
institution	BVB
institution_GND	(DE-588)1065786050
isbn	9783648169322 3648169327
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-034225222
oclc_num	1390806713
open_access_boolean
owner	DE-703 DE-29 DE-384 DE-706 DE-92 DE-19 DE-BY-UBM DE-739 DE-1051 DE-1050 DE-12 DE-1043 DE-898 DE-BY-UBR DE-1102 DE-945 DE-860 DE-859 DE-858
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physical	277 Seiten
publishDate	2023
publishDateSearch	2023
publishDateSort	2023
publisher	Haufe Group
record_format	marc
spellingShingle	Dignen, Bob ca. 20./21. Jh MacMaster, Ian Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams Wirtschaftssprache (DE-588)4117662-5 gnd Englisch (DE-588)4014777-0 gnd Fachsprache (DE-588)4016216-3 gnd
subject_GND	(DE-588)4117662-5 (DE-588)4014777-0 (DE-588)4016216-3 (DE-588)4151278-9
title	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams
title_auth	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams
title_exact_search	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams
title_full	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams Bob Dignen, Ian McMaster
title_fullStr	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams Bob Dignen, Ian McMaster
title_full_unstemmed	Trainingsbuch Business English Kommunikation und Zusammenarbeit in internationalen Teams Bob Dignen, Ian McMaster
title_short	Trainingsbuch Business English
title_sort	trainingsbuch business english kommunikation und zusammenarbeit in internationalen teams
title_sub	Kommunikation und Zusammenarbeit in internationalen Teams
topic	Wirtschaftssprache (DE-588)4117662-5 gnd Englisch (DE-588)4014777-0 gnd Fachsprache (DE-588)4016216-3 gnd
topic_facet	Wirtschaftssprache Englisch Fachsprache Einführung
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