Putting Stakeholder Management into Practice:
Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theore...
Gespeichert in:
| Weitere beteiligte Personen: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Berlin, Heidelberg
Springer Berlin Heidelberg
2004
|
| Ausgabe: | 1st ed. 2004 |
| Schlagwörter: | |
| Links: | https://doi.org/10.1007/b106289 https://doi.org/10.1007/b106289 |
| Zusammenfassung: | Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success |
| Umfang: | 1 Online-Ressource (X, 173 p. 141 illus) |
| ISBN: | 9783540248026 |
| DOI: | 10.1007/b106289 |
Internformat
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| dewey-full | 658.4092 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| doi_str_mv | 10.1007/b106289 |
| edition | 1st ed. 2004 |
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| spelling | Putting Stakeholder Management into Practice edited by Margit Huber, Joachim Scharioth, Martina Pallas 1st ed. 2004 Berlin, Heidelberg Springer Berlin Heidelberg 2004 1 Online-Ressource (X, 173 p. 141 illus) txt rdacontent c rdamedia cr rdacarrier Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success Business Strategy/Leadership Leadership Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Stakeholder (DE-588)4300861-6 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4522595-3 Fallstudiensammlung gnd-content Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s Stakeholder (DE-588)4300861-6 s DE-604 Huber, Margit edt Scharioth, Joachim edt Pallas, Martina edt Erscheint auch als Druck-Ausgabe 9783662312377 Erscheint auch als Druck-Ausgabe 9783540206910 Erscheint auch als Druck-Ausgabe 9783662312360 https://doi.org/10.1007/b106289 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Putting Stakeholder Management into Practice Business Strategy/Leadership Leadership Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Stakeholder (DE-588)4300861-6 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4300861-6 (DE-588)4143413-4 (DE-588)4522595-3 |
| title | Putting Stakeholder Management into Practice |
| title_auth | Putting Stakeholder Management into Practice |
| title_exact_search | Putting Stakeholder Management into Practice |
| title_full | Putting Stakeholder Management into Practice edited by Margit Huber, Joachim Scharioth, Martina Pallas |
| title_fullStr | Putting Stakeholder Management into Practice edited by Margit Huber, Joachim Scharioth, Martina Pallas |
| title_full_unstemmed | Putting Stakeholder Management into Practice edited by Margit Huber, Joachim Scharioth, Martina Pallas |
| title_short | Putting Stakeholder Management into Practice |
| title_sort | putting stakeholder management into practice |
| topic | Business Strategy/Leadership Leadership Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd Stakeholder (DE-588)4300861-6 gnd |
| topic_facet | Business Strategy/Leadership Leadership Beziehungsmanagement Kundenmanagement Stakeholder Aufsatzsammlung Fallstudiensammlung |
| url | https://doi.org/10.1007/b106289 |
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