Business ethics in action: managing human excellence in organizations
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Basingstoke
macmillan international
2020
London Red Globe Press 2020 |
| Ausgabe: | 2nd edition |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031680237&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | xxiv, 400 Seiten Diagramme |
| ISBN: | 9781137609175 |
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Datensatz im Suchindex
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| adam_text | CONTENTS List of Figures xviii Foreword xjx Introduction xxi Part I 1 Foundations of Business Ethics Introducing Business Ethics Introductory Case The Rise and Fall of Arthur Andersen Section A. The Approach to Ethics Morality and Ethics Ethics as a Rational Approach to Morality Ethical Theories: An Overview Historical Development of Ethical Thought Current Ethical Theories Ethics as Human Excellence Clarification of Concepts Ethics and Moral Judgements Individual and Social Values Section B. What Is Business Ethics About? Contemporary Development of Business Ethics Are Profits and Ethics Related? Why Do Companies Engage in Business Ethics? Recovering Image Avoiding Risks Building Corporate Reputation Enhancing Stakeholder Relationships Acting with a Sense of Responsibility Business Ethics and Its Scope Unacceptable Ethical Issues, Dilemmas and Improvements Normative and Behavioural Business Ethics Case Study The Enron Collapse Summary Appendix 2 3 б б 7 7 7 8 9 10 10 10 11 11 13 14 14 15 15 15 16 16 17 18 19 21 v
CONTENTS Mainstream Ethical Theories for Business Ethics 2 22 Kantianism and Other Deontologisms Utilitarianism Virtue Ethics Care Ethics 22 24 25 26 Fundamentals for Business Ethics 27 Introductory Case François Michelin—The Person-Centred Vision of a Business Leader Section A. Seeking a Sound Foundation 30 Current Questions on Ethical Theories 30 The Right Action or Good Action? Relativism or Universalism? Incompleteness of Certain Ethical Theories? . Moral Pluralism, Pragmatic Ethics or Searching for the Right Theory? Common Ethical Intuitions The Golden Rule: A Global Ethical Principle Common Values and Virtues in the Main Religions Human Rights Declarations The Human Being and the human action Reason, Free Will and Emotions Learning and Capacity to Forge One s Own Character A Relational and Social Being Called to Human Flourishing The Uniqueness of Each Human Being The Human Action Section B, The Aristotelian-Personalist Approach Human Dignity and Human Flourishing Apparent Goods and Real Human Goods Recognizing and Respecting Human Dignity Basic Human Goods and Human Flourishing Person-Centred Virtues Wisdom and Practical Wisdom Virtues for Doing Good to Others: Rational Benevolence Self-Mastery Virtues Cardinal Virtues and Their Connection The Personalist Principle Criteria for Prioritizing Rational Benevolent Love Respect for Human Rights VI 28 30 31 32 33 33 33 34 35 35 35 36 36 37 37 37 39 39 40 40 41 42 42 43 44 44 45 47 47
CONTENTS The Common Good Principle Persons in Society The Notion of the Common Good The Person-Based Common Good Principle Solidarity Principle Subsidiarity Principle Participation Principle The Stewardship Principle 48 48 48 49 51 51 52 52 Case Study 3 lam s Dilemma 53 Summary 54 The Personal Moral Responsibility Within the Organization 56 Introductory Case Volkswagen Diesel Emission Test Scandal 57 Section A. Understanding Moral Responsibility 59 Responsibility, Accountability and Liability 60 Responsibility Accountability Liability 60 60 61 Types and Scope of Responsibility 61 For What Are We Responsible? 62 Modifiers of Responsibility 62 Modifiers of Knowledge Modifiers of Consent of the Will 63 64 The Problem of Secondary Effects 65 Forms of Individual Responsibility Committing a Voluntary Action Omitting What Is Both Due and Possible Inducing Other People s Actions Cooperating with Others 67 67 68 69 70 Section B. Persons Within the Organization 70 Organizational Pressure and Individual Responsibility 70 The Milgram Experiment Do People Really Lose Their Responsibility Working for an Organization? 71 71 Material Cooperation in Wrongdoing 72 Whistle-Blowing 74 Case Study Tepco and the Fukushima Tsunami 75 Summary 76 VII
CONTENTS 4 Moral Judgement in Decision-Making 78 Introductory Case Bernard L. Madoff—Managing Other People s Money Section A. Relevance of the Moraljudgement The Role of Moral Judgement in Good Behaviour The Decision-Making Process in Business Suggested Steps in Decision-Making Full Rationality in Decision-Making Stakeholder Analysis Congruent and Conflicting Evaluations Practical Wisdom and Ethical Principles in Making Moral Judgements Development of Practical Wisdom Section B. The Moral Evaluation in Decision-Making The Triple Font of Morality—A Framework for Making Moraljudgements Morality of the Intention Morality of the Chosen Action Morality of the Circumstances The Principle of the Double Effect Solving Ethical Dilemmas Ethical Duty vs. Obeying Orders or Being Loyal to the Company Conflict Between Two Ethical Duties Tolerance of Lesser Evil First, Do No Harm Case Study Junseo s Promotion Summary Part II 5 VIII 79 81 81 83 83 85 85 86 87 88 89 89 91 92 92 93 95 95 96 97 97 97 99 Individual and Managerial Business Ethics Frequent Misbehaviours and Irregular Payments 102 Introductory Case Siemens—Bribery Hits the Company Section A. Misbehaviours in Business and Finance Two Basic Requirements Justice Honesty 103 105 105 105 107
CONTENTS Business Contracts—Infringement and Other Misbehaviours Business Contracts Lack of Consent Misbehaviours in Contracts Misappropriation and Fraud Counterfeiting Embezzlement and Other Misappropriations in Companies Infringement of Intellectual Property Industrial Espionage 108 108 110 110 111 111 111 112 112 Violation of Trade Secrets 112 Conflicts of Interest 114 Tax Evasion 115 Insider Trading 116 Morality of Insider Trading Who Is Responsible for Insider Trading? 117 118 Moral Hazard 119 Section B. Irregular Payments in Business 120 Bribery, Extortion and Other Irregular Payments 120 Bribery Extortion Blackmail Kickbacks Facilitating Payments Questionable Gifts and Business Considerations 120 120 120 120 121 121 Morality of Bribery and Extortion 121 Fighting Against Corruption 124 Case Study 6 Preparing the Christmas Sales Campaign 125 Summary 126 The Business Framework and the Purpose of Business 128 Introductory Case Lehman Brothers and the Subprime Crisis 129 Section A. The Business Framework 132 The Ethical Dimension of the Market Economy 132 Positive and Negative Aspects of the Market 132 IX
CONTENTS Moral Legitimacy of Capitalism—In What Conditions? 134 The Role of the Government in Economic Activity 135 Regulations for Fair Competition External Regulations for Business and Their Limitations 137 Section B. The Purpose of Business 138 Current Views of the Purpose of the Business Firm 139 Maximizing Shareholder Value Benefit for the Firm s Stakeholders Creating Shared Value Social Goals in the Purpose of the Firm The Common Good-based Multi-ends as the Purpose of Business The Common Good as Basic Reference for the Purpose of Business The Intrinsic Multi-ends of the Firm and Their Contribution to the Common Good Particular Purpose of Each Company 7 136 139 141 142 143 145 145 146 149 Case Study Suicides in France Télécom 150 Summary 153 The Right Use of Power in the Organization 155 Introductory Case Building Up the Parmalat Holding 156 Section A. Ethics in Managerial Power 160 The Business Firm as a Community of Persons Views of the Business Enterprise—An Historical Overview is the Firm Only a Set of Contracts, or a Mere System . of Interests, or Maybe a Collective Entity? Is the Business Firm a Community of Persons? Power and Ethics in the Business Enterprise Power, for What End? Human Quality Treatment in Managing People Respect, a Basic Requirement Care and Benevolence Ethics in Managerial Work Acting with Loyalty to the Firm Acting with Diligence Fostering Efficiency with Ethical Sense in the Organization Communicating with Truthfulness and Transparency 160 160 161 162 162 163 165 166 167 168 168 168 169 169
CONTENTS Negotiating with Circumspection and Fairness 170 Stewardship in Managing Corporate Resources 170 Avoiding Embezzlement and Fraud Escape from Earnings Management Careful Weighing Up of Investments and Expenses Loyalty in Managing Resources Section B. Ethics in Corporate Governance 170 171 171 171 172 Governance Focus on Serving the Good of the Firm 172 Good Ethical Practices of Corporate Governance 173 Justice in Respecting the Rights and Legitimate Interests of Stakeholders Loyalty and Diligence Disclosure and Transparency 174 175 175 175 The Question of Executive Compensation Responsibility of the Shareholders 177 Casestudy 178 Recovering a Company in Crisis Summary 178 179 Appendix International Standards for Global Business The UN Global Compact UN Guiding Principles to Protect, Respect and Remedy Human Rights OECD Guidelines for Multinational Enterprises The Caux Round Table Principles 8 180 180 181 181 182 Leadership and Moral Character 184 Introductory Case Bill George s Leadership at Medtronic 185 Postscript 189 Section A. Is Character Relevant to Leadership? 190 Leading Organizations: Authority, Notjust Power 190 The Role of Moral Character in Leadership 192 Ethics in Normative-Relational Leadership 193 Transactional Leadership Transformational Leadership Servant Leadership 193 193 194 Section B. Relevant Virtues in Leadership 194 Wisdom and Practical Wisdom in Leadership 195
CONTENTS Sense of Service and Related Virtues Justice Mercy (Compassion) Solidarity Kindness Gratitude Forgiveness Virtues for Trustworthiness Honesty Loyalty Self-Mastery Virtues Humility Authenticity Magnanimity Self-Discipline Courage Patience Being Positive Integrity as Wholeness of Virtues Case Study TDIndustries—Introducing a Servant Leadership Philosophy Summary Part III 9 199 199 199 200 200 201 201 202 202 203 203 203 204 206 Organizational Business Ethics Ethics in Organizations Introductory Case AES Corporation—The Founding Values of a Global Company Section A. Institutionalizing Ethics in Organizations Integrating Ethics into Institutional Statements Corporate Values and Guiding Principles Corporate Purpose or Mission Corporate Vision Drivers with Ethical Content Codes of Business Conduct and Their Implementation Are Corporate Codes of Conduct Useful? How to Implement Codes of Conduct? XII 196 197 197 198 198 198 199 209 210 212 213 213 214 214 214 215 215 217
CONTENTS Corporate Compliance and Integrity In the Organization Ethical Training Programmes 218 219 Section B. Ethics in Organizations 220 The Ethical Dimension of the Strategy 220 Ethics in Formal and Informal Organizations 221 Rewards System, Performance Appraisal and Control Processes Empowerment with Moral Guidelines Ethics in Informal Organizations 221 222 223 Ethics Principles in Designing Organizations 223 Cooperation, Subsidiarity and Participation Within the Organization New Organizational Forms 223 225 Organizational Culture and Its Ethical Content 225 Factors in Shaping Ethical Organizational Cultures 228 Impact of Leadership Other Factors in Shaping Ethical Organizational Cultures ICT in the Organizational Context 228 228 229 Case Study 10 United Laboratories—The Bayanihan Culture 231 Summary 232 Organizing Work Ethically 235 Introductory Case The Bangladesh Factory Disaster in Rana Plaza 236 Section A. Respect for Labour Rights 238 The Dignity of Human Work and Its Practical Implications 239 Special Consideration of the Labour Contract Labour Rights Blatant Injustices in the Workplace 239 240 240 Exploitative Labour Forced Labour Child Labour Very Poor Working Condltions—The Sweatshops Violence in the Workplace Sexual Harassment Mobbing 240 240 241 242 243 243 244 Employee Remuneration and Occupational Working Conditions 244 Fair Remuneration and the Living Wage 244
CONTENTS Occupational Health and Safety Reasonable Dally Working Hours and the Sabbath Day Non-discrimination in Employment and Occupation Ethnic and Racial Discrimination Gender Discrimination Family Discrimination Religious Discrimination Age Discrimination Political and Social Discrimination Affirmative Action 245 246 247 248 248 248 248 249 249 249 Freedom of Association, Collective Bargaining and Striking 249 Respect for Employee Privacy and Fairness in Procedures 250 Employee Privacy and Protection of Personal Data Fairness In Procedures Within the Organization 250 251 Section B. Meaningful and Developmental Work 252 The Subjective-Objective Work Perspective 252 Meaningful Work—Its Ethical Content 253 Developmental Work 255 Decent Work—A Comprehensive Concept 256 Case Study 11 Surgikos—From a Maquiladora to Participative Work 257 Summary 259 Organizing Sales Ethically 261 Introductory Case Sanlu—The Melamine-tainted Milk 262 Section A. Consumer Rights and Genuine Service 265 Consumer Rights and Consumerism 265 Consumer Rights Consumerism and Marketing 265 266 Consumer Sovereignty vs. Paternalism 267 Genuine Service 268 Ethics in Market and Marketing Research 270 Informed Consent Privacy and Confidentiality Deception and Harm 270 270 271
CONTENTS Objectivity in Reports Section B. Ethics in the Marketing Mix 271 271 Ethical Issues Regarding the Product 271 Type of Product and Obsolescence Quality, Usage and Safety Packaging Labelling Warranties Recalls 272 272 273 273 273 273 Fair Price and Abuses in Pricing Price Gouging Monopolies and Monopsonies Price Fixing Predatory Pricing and Dumping Discriminatory Practices in Pricing Advertising—Persuading Ethically Respect for the Consumer s Responsible and Free Choice Truthfulness in Advertising Messages Respect for People s Dignity and Rights Non-Offensive Advertising and Good Taste Moderation In Advertising Intrusiveness Fair Competition Responsibility for Social Impact 274 274 274 275 275 276 276 277 278 279 279 279 279 280 Integrity in Distribution and Sales 280 Ethics in E-Commerce 281 Case Study Solving a Problem in Commercial Activity 282 Summary 283 Part IV 12 Societal Business Ethics Social Responsibility and Societal Relationships of Business 286 Introductory Case Chiquita Brands International, Inc—Controversies and Attempts to Improve 287 Section A. The Social Responsibility of Business 290 xv
CONTENTS Arguments For and Against CSR Criticisms of Social Responsibility of Business Social Problems Are, Above All, Problems for Society Social Responsibilities Can Be Profitable Companies Often Do Not Directly Manage Social Problems Does the Corporation Really Bear Moral Responsibilities? Mainstream Approaches to the Social Responsibility of Business Strategic CSR Corporate Social Performance Corporate Stakeholder Responsibility Corporate Citizenship Sustainability Principles of CSR from the Aristotelian-Personalist Perspective The Institutional Principle: Moral Legitimacy The Organizational Principle: Scope and Order of Responsibilities The Individual Principle: Practical Wisdom in Action 291 291 292 292 293 293 294 294 295 296 296 297 298 298 299 301 Section B. Societal Relationships of Business 302 Business Relationships with Governments and NGOs 302 Lobbying Political Contributions Corporate Responses to Social Demands and Relationships with NGOs 302 302 303 Corporate Accountability: Auditing and Reporting 304 The Triple Bottom Line (TBL) Auditing and Reporting on CSR and Sustainability SA 8000 certification The Global Reporting Initiative (GRI) The AA1000 standards 305 305 306 306 306 Socially Responsible Investing: The ESG Criterion 307 Case Study 13 Interquim—Involving Employees in Social Responsibilities 308 Summary 310 Sustainability and the Responsible Company in a Global World 312 Introductory Case Botnia—Pulp Mills on the River Uruguay XVI 313
CONTENTS Section A. Ecological Responsibility and Sustainable Development 315 Ecological Challenges for Business 315 Natural Resources, Water and Energy Global Warning Pollution Radioactive Contamination Biodiversity Loss Ecological Ethics The Human-Nature Relationship Being Good Stewards Precautionary Business Actions for Ecological Challenges Ecological Initiatives and Technological Innovations in Business Responsible Waste Management Product Stewardship The Business Contribution to Sustainable Development Promoting Proactive Strategies Circular Economy Business and the UN Sustainable Development Goals 315 316 317 317 318 318 318 319 320 321 322 323 323 324 325 326 Business Initiatives for Alleviating Poverty Defence of Social, Civil and Political Rights 326 327 Section B. Global Corporate Responsibility 328 Globalization and Responsibilities of Multinational Corporations 328 Global Corporate Citizenship The Contribution of Business to Economic Development Negative Practices to Be Avoided 328 329 329 Supply Chain and Offshore Outsourcing in the Global Era 330 Responsibility for Supply Chain in a Global World Responsibility in Offshore Outsourcing Integrating Responsibility into the Organization 331 331 333 Case Study Stormberg S/A—When an SME Becomes a Global Corporate Citizen 334 Summary 336 References 338 Notes 365 Index 388 xvii
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| title | Business ethics in action managing human excellence in organizations |
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| title_full | Business ethics in action managing human excellence in organizations Domènec Melé |
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