Social Customer Relationship Management: Fundamentals, Applications, Technologies
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Cham
Springer
[2020]
|
| Schriftenreihe: | Management for Professionals
|
| Schlagwörter: | |
| Links: | https://www.gbv.de/dms/zbw/167619276X.pdf |
| Umfang: | xv, 115 Seiten |
| ISBN: | 9783030233426 |
| ISSN: | 2192-8096 |
Internformat
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV046255170 | ||
| 003 | DE-604 | ||
| 005 | 20200624 | ||
| 007 | t| | ||
| 008 | 191114s2020 xx |||| 00||| eng d | ||
| 020 | |a 9783030233426 |9 978-3-030-23342-6 | ||
| 035 | |a (OCoLC)1129397898 | ||
| 035 | |a (DE-599)BVBBV046255170 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-355 |a DE-384 |a DE-1050 | ||
| 082 | 0 | |a 658.812 |2 23 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 084 | |a QP 650 |0 (DE-625)141922: |2 rvk | ||
| 100 | 1 | |a Alt, Rainer |d 1964- |e Verfasser |0 (DE-588)1022072056 |4 aut | |
| 245 | 1 | 0 | |a Social Customer Relationship Management |b Fundamentals, Applications, Technologies |c Rainer Alt, Olaf Reinhold |
| 264 | 1 | |a Cham |b Springer |c [2020] | |
| 300 | |a xv, 115 Seiten | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Management for Professionals |x 2192-8096 | |
| 650 | 4 | |a Customer Relationship Management | |
| 650 | 4 | |a e-Business/e-Commerce | |
| 650 | 4 | |a Online Marketing/Social Media | |
| 650 | 4 | |a e-Commerce/e-business | |
| 650 | 4 | |a Information Systems and Communication Service | |
| 650 | 4 | |a Business Information Systems | |
| 650 | 4 | |a Customer relations-Management | |
| 650 | 4 | |a E-business | |
| 650 | 4 | |a Internet marketing | |
| 650 | 4 | |a Information systems | |
| 650 | 4 | |a Management information systems | |
| 650 | 0 | 7 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Soziale Software |0 (DE-588)7550143-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |D s |
| 689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 2 | |a Soziale Software |0 (DE-588)7550143-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Reinhold, Olaf |d 1979- |e Verfasser |0 (DE-588)113163750X |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-3-030-23343-3 |
| 856 | 4 | 2 | |m B:DE-206 |m V:DE-601 |q pdf/application |u https://www.gbv.de/dms/zbw/167619276X.pdf |v 2019-10-01 |x Verlag |y Inhaltsverzeichnis |3 Inhaltsverzeichnis |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-031633301 | |
Datensatz im Suchindex
| _version_ | 1818986225543938048 |
|---|---|
| any_adam_object | |
| author | Alt, Rainer 1964- Reinhold, Olaf 1979- |
| author_GND | (DE-588)1022072056 (DE-588)113163750X |
| author_facet | Alt, Rainer 1964- Reinhold, Olaf 1979- |
| author_role | aut aut |
| author_sort | Alt, Rainer 1964- |
| author_variant | r a ra o r or |
| building | Verbundindex |
| bvnumber | BV046255170 |
| classification_rvk | QP 620 QP 650 |
| ctrlnum | (OCoLC)1129397898 (DE-599)BVBBV046255170 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02128nam a2200553zc 4500</leader><controlfield tag="001">BV046255170</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20200624 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">191114s2020 xx |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783030233426</subfield><subfield code="9">978-3-030-23342-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1129397898</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046255170</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-355</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-1050</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 650</subfield><subfield code="0">(DE-625)141922:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Alt, Rainer</subfield><subfield code="d">1964-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1022072056</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Social Customer Relationship Management</subfield><subfield code="b">Fundamentals, Applications, Technologies</subfield><subfield code="c">Rainer Alt, Olaf Reinhold</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Springer</subfield><subfield code="c">[2020]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xv, 115 Seiten</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Management for Professionals</subfield><subfield code="x">2192-8096</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer Relationship Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">e-Business/e-Commerce</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Online Marketing/Social Media</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">e-Commerce/e-business</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information Systems and Communication Service</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business Information Systems</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations-Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">E-business</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Internet marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information systems</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Management information systems</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Soziale Software</subfield><subfield code="0">(DE-588)7550143-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Soziale Software</subfield><subfield code="0">(DE-588)7550143-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Reinhold, Olaf</subfield><subfield code="d">1979-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)113163750X</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="z">978-3-030-23343-3</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">B:DE-206</subfield><subfield code="m">V:DE-601</subfield><subfield code="q">pdf/application</subfield><subfield code="u">https://www.gbv.de/dms/zbw/167619276X.pdf</subfield><subfield code="v">2019-10-01</subfield><subfield code="x">Verlag</subfield><subfield code="y">Inhaltsverzeichnis</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-031633301</subfield></datafield></record></collection> |
| id | DE-604.BV046255170 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T18:47:25Z |
| institution | BVB |
| isbn | 9783030233426 |
| issn | 2192-8096 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031633301 |
| oclc_num | 1129397898 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-384 DE-1050 |
| owner_facet | DE-355 DE-BY-UBR DE-384 DE-1050 |
| physical | xv, 115 Seiten |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Springer |
| record_format | marc |
| series2 | Management for Professionals |
| spelling | Alt, Rainer 1964- Verfasser (DE-588)1022072056 aut Social Customer Relationship Management Fundamentals, Applications, Technologies Rainer Alt, Olaf Reinhold Cham Springer [2020] xv, 115 Seiten txt rdacontent n rdamedia nc rdacarrier Management for Professionals 2192-8096 Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing (DE-588)4789127-0 gnd rswk-swf Soziale Software (DE-588)7550143-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Beziehungsmarketing (DE-588)4789127-0 s Kundenmanagement (DE-588)4236865-0 s Soziale Software (DE-588)7550143-0 s DE-604 Reinhold, Olaf 1979- Verfasser (DE-588)113163750X aut Erscheint auch als Online-Ausgabe 978-3-030-23343-3 B:DE-206 V:DE-601 pdf/application https://www.gbv.de/dms/zbw/167619276X.pdf 2019-10-01 Verlag Inhaltsverzeichnis Inhaltsverzeichnis |
| spellingShingle | Alt, Rainer 1964- Reinhold, Olaf 1979- Social Customer Relationship Management Fundamentals, Applications, Technologies Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing (DE-588)4789127-0 gnd Soziale Software (DE-588)7550143-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4789127-0 (DE-588)7550143-0 (DE-588)4236865-0 |
| title | Social Customer Relationship Management Fundamentals, Applications, Technologies |
| title_auth | Social Customer Relationship Management Fundamentals, Applications, Technologies |
| title_exact_search | Social Customer Relationship Management Fundamentals, Applications, Technologies |
| title_full | Social Customer Relationship Management Fundamentals, Applications, Technologies Rainer Alt, Olaf Reinhold |
| title_fullStr | Social Customer Relationship Management Fundamentals, Applications, Technologies Rainer Alt, Olaf Reinhold |
| title_full_unstemmed | Social Customer Relationship Management Fundamentals, Applications, Technologies Rainer Alt, Olaf Reinhold |
| title_short | Social Customer Relationship Management |
| title_sort | social customer relationship management fundamentals applications technologies |
| title_sub | Fundamentals, Applications, Technologies |
| topic | Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing (DE-588)4789127-0 gnd Soziale Software (DE-588)7550143-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing Soziale Software Kundenmanagement |
| url | https://www.gbv.de/dms/zbw/167619276X.pdf |
| work_keys_str_mv | AT altrainer socialcustomerrelationshipmanagementfundamentalsapplicationstechnologies AT reinholdolaf socialcustomerrelationshipmanagementfundamentalsapplicationstechnologies |