Communication in times of trouble: best practices for crisis and emergency risk communication
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Hoboken, NJ, USA
Wiley Blackwell
2019
|
| Ausgabe: | 1st edition |
| Schlagwörter: | |
| Abstract: | Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment "This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"-- |
| Beschreibung: | Includes bibliographical references and index |
| Umfang: | x, 139 Seiten |
| ISBN: | 9781119229247 9781119229254 |
Internformat
MARC
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| 100 | 1 | |a Seeger, Matthew W. |d 1957- |e Verfasser |0 (DE-588)1025686837 |4 aut | |
| 245 | 1 | 0 | |a Communication in times of trouble |b best practices for crisis and emergency risk communication |c Matthew W. Seeger, Timothy L. Sellnow |
| 250 | |a 1st edition | ||
| 264 | 1 | |a Hoboken, NJ, USA |b Wiley Blackwell |c 2019 | |
| 300 | |a x, 139 Seiten | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 520 | 3 | |a Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment | |
| 520 | 3 | |a "This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"-- | |
| 653 | 0 | |a Krisenmanagement / (DE-627)091373034 / (DE-STW)12078-3 | |
| 653 | 0 | |a Risikokommunikation / (DE-627)742093948 / (DE-STW)29661-4 | |
| 700 | 1 | |a Sellnow, Timothy L. |d 1960- |e Verfasser |0 (DE-588)140598561 |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, PDF |z 978-1-119-22926-1 |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, EPUB |z 978-1-119-23501-9 |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-031545148 | |
Datensatz im Suchindex
| _version_ | 1818986065675943936 |
|---|---|
| any_adam_object | |
| author | Seeger, Matthew W. 1957- Sellnow, Timothy L. 1960- |
| author_GND | (DE-588)1025686837 (DE-588)140598561 |
| author_facet | Seeger, Matthew W. 1957- Sellnow, Timothy L. 1960- |
| author_role | aut aut |
| author_sort | Seeger, Matthew W. 1957- |
| author_variant | m w s mw mws t l s tl tls |
| building | Verbundindex |
| bvnumber | BV046165284 |
| callnumber-first | H - Social Science |
| callnumber-label | HD49 |
| callnumber-raw | HD49.3 |
| callnumber-search | HD49.3 |
| callnumber-sort | HD 249.3 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 160 QP 345 |
| ctrlnum | (OCoLC)1122721370 (DE-599)KXP1664141510 |
| dewey-full | 658.4/5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/5 |
| dewey-search | 658.4/5 |
| dewey-sort | 3658.4 15 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1st edition |
| format | Book |
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| id | DE-604.BV046165284 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T18:44:52Z |
| institution | BVB |
| isbn | 9781119229247 9781119229254 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031545148 |
| oclc_num | 1122721370 |
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| physical | x, 139 Seiten |
| publishDate | 2019 |
| publishDateSearch | 2019 |
| publishDateSort | 2019 |
| publisher | Wiley Blackwell |
| record_format | marc |
| spelling | Seeger, Matthew W. 1957- Verfasser (DE-588)1025686837 aut Communication in times of trouble best practices for crisis and emergency risk communication Matthew W. Seeger, Timothy L. Sellnow 1st edition Hoboken, NJ, USA Wiley Blackwell 2019 x, 139 Seiten txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Process approach : take a process approach to crisis communication -- Pre-event planning : engage in pre-event planning for crisis communication -- Partnerships : form stakeholder partnerships with publics -- Public concern : listen to and acknowledge concerns of publics -- Honesty : communication with honesty, frankness, and openness -- Collaborate : collaborate and coordinate with credible sources -- Media access : meet the needs of the media and remain accessible -- Compassion : communicate with compassion -- Uncertainty : accept uncertainty and ambiguity -- Empowerment : communicate messages of empowerment "This book expands the focus by taking a 'best practices' approach to crisis communication and emergency risk communication, including an extensive discussion of how risks are identified and managed as part of crisis planning and recovery, as well as audience analysis, pre- and long-term post-crisis recovery, and the return to risk assessment and crisis planning. In addition, the added focus on emergencies, those threatening events that happen with greater frequency than full-blown crises, makes this book more appealing for practitioners than a book dedicated solely to crisis communication. Moreover, the added focus on emergencies includes naturally occurring events such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics. In existing crisis communication texts, these events are generally not covered in detail"-- Krisenmanagement / (DE-627)091373034 / (DE-STW)12078-3 Risikokommunikation / (DE-627)742093948 / (DE-STW)29661-4 Sellnow, Timothy L. 1960- Verfasser (DE-588)140598561 aut Erscheint auch als Online-Ausgabe, PDF 978-1-119-22926-1 Erscheint auch als Online-Ausgabe, EPUB 978-1-119-23501-9 |
| spellingShingle | Seeger, Matthew W. 1957- Sellnow, Timothy L. 1960- Communication in times of trouble best practices for crisis and emergency risk communication |
| title | Communication in times of trouble best practices for crisis and emergency risk communication |
| title_auth | Communication in times of trouble best practices for crisis and emergency risk communication |
| title_exact_search | Communication in times of trouble best practices for crisis and emergency risk communication |
| title_full | Communication in times of trouble best practices for crisis and emergency risk communication Matthew W. Seeger, Timothy L. Sellnow |
| title_fullStr | Communication in times of trouble best practices for crisis and emergency risk communication Matthew W. Seeger, Timothy L. Sellnow |
| title_full_unstemmed | Communication in times of trouble best practices for crisis and emergency risk communication Matthew W. Seeger, Timothy L. Sellnow |
| title_short | Communication in times of trouble |
| title_sort | communication in times of trouble best practices for crisis and emergency risk communication |
| title_sub | best practices for crisis and emergency risk communication |
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