Service and service systems: provider challenges and directions in unsettled times
1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled t...
Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
New York, New York (222 East 46th Street, New York, NY 10017)
Business Expert Press
2014
|
| Ausgabe: | First edition |
| Schriftenreihe: | Service systems and innovations in business and society collection
|
| Schlagwörter: | |
| Links: | https://portal.igpublish.com/iglibrary/search/BEPB0000219.html http://portal.igpublish.com/iglibrary/search/BEPB0000219.html http://portal.igpublish.com/iglibrary/search/BEPB0000219.html http://portal.igpublish.com/iglibrary/search/BEPB0000219.html http://portal.igpublish.com/iglibrary/search/BEPB0000219.html |
| Zusammenfassung: | 1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students |
| Beschreibung: | Part of: 2013 digital library Includes bibliographical references (pages 143-148) and index |
| Umfang: | Online-Ressource (151 pages) |
| ISBN: | 9781606495773 9781606495766 |
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| 520 | |a 1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index | ||
| 520 | |a Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students | ||
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Datensatz im Suchindex
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| author | Baron, Steve Hunter-Jones, Philippa Warnaby, Gary |
| author_facet | Baron, Steve Hunter-Jones, Philippa Warnaby, Gary |
| author_role | aut aut aut |
| author_sort | Baron, Steve |
| author_variant | s b sb p h j phj g w gw |
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| bvnumber | BV045875936 |
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| dewey-full | 658.4056 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4056 |
| dewey-search | 658.4056 |
| dewey-sort | 3658.4056 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | First edition |
| format | Electronic eBook |
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| id | DE-604.BV045875936 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T18:37:17Z |
| institution | BVB |
| isbn | 9781606495773 9781606495766 |
| language | English |
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| spelling | Baron, Steve Verfasser aut Service and service systems provider challenges and directions in unsettled times Steve Baron, Philippa Hunter-Jones and Gary Warnaby First edition New York, New York (222 East 46th Street, New York, NY 10017) Business Expert Press 2014 Online-Ressource (151 pages) txt rdacontent c rdamedia cr rdacarrier Service systems and innovations in business and society collection Part of: 2013 digital library Includes bibliographical references (pages 143-148) and index 1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students Crisis management Emergency management Disaster relief Human services Hunter-Jones, Philippa. aut Warnaby, Gary. aut Erscheint auch als Druck-Ausgabe 9781606495766 http://portal.igpublish.com/iglibrary/search/BEPB0000219.html Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Baron, Steve Hunter-Jones, Philippa Warnaby, Gary Service and service systems provider challenges and directions in unsettled times Crisis management Emergency management Disaster relief Human services |
| title | Service and service systems provider challenges and directions in unsettled times |
| title_auth | Service and service systems provider challenges and directions in unsettled times |
| title_exact_search | Service and service systems provider challenges and directions in unsettled times |
| title_full | Service and service systems provider challenges and directions in unsettled times Steve Baron, Philippa Hunter-Jones and Gary Warnaby |
| title_fullStr | Service and service systems provider challenges and directions in unsettled times Steve Baron, Philippa Hunter-Jones and Gary Warnaby |
| title_full_unstemmed | Service and service systems provider challenges and directions in unsettled times Steve Baron, Philippa Hunter-Jones and Gary Warnaby |
| title_short | Service and service systems |
| title_sort | service and service systems provider challenges and directions in unsettled times |
| title_sub | provider challenges and directions in unsettled times |
| topic | Crisis management Emergency management Disaster relief Human services |
| topic_facet | Crisis management Emergency management Disaster relief Human services |
| url | http://portal.igpublish.com/iglibrary/search/BEPB0000219.html |
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