Managing Market Relationships: Methodological and Empirical Insights
Gespeichert in:
Bibliographische Detailangaben
Beteilige Person: Lindgreen, Adam (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Farnham Ashgate Pub. 2008
Schlagwörter:
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Beschreibung:Cover; Contents; List of Figures; List of Tables; Preface; Acknowledgments; Reviews for Managing Market Relationships; Chapter 1 Introduction; Chapter 2 Research Approach; Chapter 3 Understanding of Relationship Marketing; Chapter 4 Implementation of Relationship Marketing; Chapter 5 Evolution of Relationship Marketing; Chapter 6 Control of Relationship Marketing; Chapter 7 Conclusions; Appendix: Relationship Management Assessment Tool; Index
Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist with traditional marketing. To avoid the one-size-fits-all approach to relationships, that so often leads to the premature death of managers' efforts, a relationship management assessment tool is provided that helps companies to question, identify, and prioritize critical aspects of relationship ma
Umfang:245 pages
ISBN:9781409403418
1409403416
1282344765
9781282344761