South Africa’s BPO service advantage: becoming strategic in the global marketplace
Gespeichert in:
Beteiligte Personen: | , , |
---|---|
Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
Basingstoke, Hampshire
Palgrave Macmillan
2015
|
Schriftenreihe: | Technology, work and globalization
|
Schlagwörter: | |
Links: | http://www.springer.com/ http://deposit.dnb.de/cgi-bin/dokserv?id=7f0229ef2d7443b09fb525f007a664fa&prov=M&dok_var=1&dok_ext=htm |
Umfang: | xxii, 211 Seiten Illustrationen 23.5 cm x 15.5 cm, 0 g |
ISBN: | 9781137474049 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV043705505 | ||
003 | DE-604 | ||
005 | 20160826 | ||
007 | t| | ||
008 | 160808s2015 xxka||| |||| 00||| eng d | ||
016 | 7 | |a 1101713658 |2 DE-101 | |
020 | |a 9781137474049 |c hbk |9 978-1-137-47404-9 | ||
024 | 3 | |a 9781349692736 | |
028 | 5 | 2 | |a Bestellnummer: 978-1-349-69273-6 |
028 | 5 | 2 | |a Bestellnummer: 86556717 |
035 | |a (OCoLC)957676699 | ||
035 | |a (DE-599)DNB1101713658 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a xxk |c XA-GB | ||
049 | |a DE-91G | ||
082 | 0 | |a 650 |2 23 | |
084 | |a 650 |2 sdnb | ||
084 | |a WIR 201f |2 stub | ||
084 | |a WIR 533f |2 stub | ||
084 | |a GEO 278f |2 stub | ||
100 | 1 | |a Willcocks, Leslie |d 1951- |e Verfasser |0 (DE-588)121992632 |4 aut | |
245 | 1 | 0 | |a South Africa’s BPO service advantage |b becoming strategic in the global marketplace |c Leslie P. Willcocks (London School of Economics and Political Science, UK), Mary C. Lacity (University of Missouri, USA), Andrew Craig (Rame Associates, UK) |
264 | 1 | |a Basingstoke, Hampshire |b Palgrave Macmillan |c 2015 | |
300 | |a xxii, 211 Seiten |b Illustrationen |c 23.5 cm x 15.5 cm, 0 g | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a Technology, work and globalization | |
650 | 0 | 7 | |a Weltwirtschaft |0 (DE-588)4065468-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Outsourcing |0 (DE-588)4127582-2 |2 gnd |9 rswk-swf |
651 | 7 | |a Südafrika |0 (DE-588)4078012-0 |2 gnd |9 rswk-swf | |
653 | |a KJMV6 | ||
653 | |a business | ||
653 | |a business process | ||
653 | |a outsourcing | ||
653 | |a performance | ||
653 | |a research | ||
653 | |a service | ||
653 | |a shared services | ||
689 | 0 | 0 | |a Südafrika |0 (DE-588)4078012-0 |D g |
689 | 0 | 1 | |a Weltwirtschaft |0 (DE-588)4065468-0 |D s |
689 | 0 | 2 | |a Outsourcing |0 (DE-588)4127582-2 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Lacity, Mary Cecelia |e Verfasser |0 (DE-588)132984938 |4 aut | |
700 | 1 | |a Craig, Andrew |e Verfasser |4 aut | |
856 | 4 | 0 | |u http://www.springer.com/ |x Verlag |
856 | 4 | 2 | |m X:MVB |q text/html |u http://deposit.dnb.de/cgi-bin/dokserv?id=7f0229ef2d7443b09fb525f007a664fa&prov=M&dok_var=1&dok_ext=htm |3 Inhaltstext |
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-029117820 |
Datensatz im Suchindex
DE-BY-TUM_call_number | 0102 WIR 533f 2016 A 3807 |
---|---|
DE-BY-TUM_katkey | 2226643 |
DE-BY-TUM_location | 01 |
DE-BY-TUM_media_number | 040008247896 |
_version_ | 1821933679656566784 |
any_adam_object | |
author | Willcocks, Leslie 1951- Lacity, Mary Cecelia Craig, Andrew |
author_GND | (DE-588)121992632 (DE-588)132984938 |
author_facet | Willcocks, Leslie 1951- Lacity, Mary Cecelia Craig, Andrew |
author_role | aut aut aut |
author_sort | Willcocks, Leslie 1951- |
author_variant | l w lw m c l mc mcl a c ac |
building | Verbundindex |
bvnumber | BV043705505 |
classification_tum | WIR 201f WIR 533f GEO 278f |
ctrlnum | (OCoLC)957676699 (DE-599)DNB1101713658 |
dewey-full | 650 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 650 - Management and auxiliary services |
dewey-raw | 650 |
dewey-search | 650 |
dewey-sort | 3650 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften Geographie |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02256nam a2200613 c 4500</leader><controlfield tag="001">BV043705505</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20160826 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">160808s2015 xxka||| |||| 00||| eng d</controlfield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">1101713658</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781137474049</subfield><subfield code="c">hbk</subfield><subfield code="9">978-1-137-47404-9</subfield></datafield><datafield tag="024" ind1="3" ind2=" "><subfield code="a">9781349692736</subfield></datafield><datafield tag="028" ind1="5" ind2="2"><subfield code="a">Bestellnummer: 978-1-349-69273-6</subfield></datafield><datafield tag="028" ind1="5" ind2="2"><subfield code="a">Bestellnummer: 86556717</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)957676699</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB1101713658</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxk</subfield><subfield code="c">XA-GB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91G</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">650</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 201f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 533f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">GEO 278f</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Willcocks, Leslie</subfield><subfield code="d">1951-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)121992632</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">South Africa’s BPO service advantage</subfield><subfield code="b">becoming strategic in the global marketplace</subfield><subfield code="c">Leslie P. Willcocks (London School of Economics and Political Science, UK), Mary C. Lacity (University of Missouri, USA), Andrew Craig (Rame Associates, UK)</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Basingstoke, Hampshire</subfield><subfield code="b">Palgrave Macmillan</subfield><subfield code="c">2015</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xxii, 211 Seiten</subfield><subfield code="b">Illustrationen</subfield><subfield code="c">23.5 cm x 15.5 cm, 0 g</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Technology, work and globalization</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Weltwirtschaft</subfield><subfield code="0">(DE-588)4065468-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Outsourcing</subfield><subfield code="0">(DE-588)4127582-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">Südafrika</subfield><subfield code="0">(DE-588)4078012-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">KJMV6</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">business</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">business process</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">outsourcing</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">performance</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">research</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">service</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">shared services</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Südafrika</subfield><subfield code="0">(DE-588)4078012-0</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Weltwirtschaft</subfield><subfield code="0">(DE-588)4065468-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Outsourcing</subfield><subfield code="0">(DE-588)4127582-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Lacity, Mary Cecelia</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)132984938</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Craig, Andrew</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://www.springer.com/</subfield><subfield code="x">Verlag</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">X:MVB</subfield><subfield code="q">text/html</subfield><subfield code="u">http://deposit.dnb.de/cgi-bin/dokserv?id=7f0229ef2d7443b09fb525f007a664fa&prov=M&dok_var=1&dok_ext=htm</subfield><subfield code="3">Inhaltstext</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-029117820</subfield></datafield></record></collection> |
geographic | Südafrika (DE-588)4078012-0 gnd |
geographic_facet | Südafrika |
id | DE-604.BV043705505 |
illustrated | Illustrated |
indexdate | 2024-12-20T17:43:07Z |
institution | BVB |
isbn | 9781137474049 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029117820 |
oclc_num | 957676699 |
open_access_boolean | |
owner | DE-91G DE-BY-TUM |
owner_facet | DE-91G DE-BY-TUM |
physical | xxii, 211 Seiten Illustrationen 23.5 cm x 15.5 cm, 0 g |
publishDate | 2015 |
publishDateSearch | 2015 |
publishDateSort | 2015 |
publisher | Palgrave Macmillan |
record_format | marc |
series2 | Technology, work and globalization |
spellingShingle | Willcocks, Leslie 1951- Lacity, Mary Cecelia Craig, Andrew South Africa’s BPO service advantage becoming strategic in the global marketplace Weltwirtschaft (DE-588)4065468-0 gnd Outsourcing (DE-588)4127582-2 gnd |
subject_GND | (DE-588)4065468-0 (DE-588)4127582-2 (DE-588)4078012-0 |
title | South Africa’s BPO service advantage becoming strategic in the global marketplace |
title_auth | South Africa’s BPO service advantage becoming strategic in the global marketplace |
title_exact_search | South Africa’s BPO service advantage becoming strategic in the global marketplace |
title_full | South Africa’s BPO service advantage becoming strategic in the global marketplace Leslie P. Willcocks (London School of Economics and Political Science, UK), Mary C. Lacity (University of Missouri, USA), Andrew Craig (Rame Associates, UK) |
title_fullStr | South Africa’s BPO service advantage becoming strategic in the global marketplace Leslie P. Willcocks (London School of Economics and Political Science, UK), Mary C. Lacity (University of Missouri, USA), Andrew Craig (Rame Associates, UK) |
title_full_unstemmed | South Africa’s BPO service advantage becoming strategic in the global marketplace Leslie P. Willcocks (London School of Economics and Political Science, UK), Mary C. Lacity (University of Missouri, USA), Andrew Craig (Rame Associates, UK) |
title_short | South Africa’s BPO service advantage |
title_sort | south africa s bpo service advantage becoming strategic in the global marketplace |
title_sub | becoming strategic in the global marketplace |
topic | Weltwirtschaft (DE-588)4065468-0 gnd Outsourcing (DE-588)4127582-2 gnd |
topic_facet | Weltwirtschaft Outsourcing Südafrika |
url | http://www.springer.com/ http://deposit.dnb.de/cgi-bin/dokserv?id=7f0229ef2d7443b09fb525f007a664fa&prov=M&dok_var=1&dok_ext=htm |
work_keys_str_mv | AT willcocksleslie southafricasbposerviceadvantagebecomingstrategicintheglobalmarketplace AT lacitymarycecelia southafricasbposerviceadvantagebecomingstrategicintheglobalmarketplace AT craigandrew southafricasbposerviceadvantagebecomingstrategicintheglobalmarketplace |
Paper/Kapitel scannen lassen
Teilbibliothek Mathematik & Informatik
Signatur: |
0102 WIR 533f 2016 A 3807 Lageplan |
---|---|
Exemplar 1 | Ausleihbar Am Standort |