Service quality: research perspectives
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Thousand Oaks, Calif.
Sage Publications
c2004
|
| Schriftenreihe: | Foundations for organizational science
|
| Schlagwörter: | |
| Links: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=474643 |
| Beschreibung: | Includes bibliographical references and indexes |
| Umfang: | 1 Online-Ressource (xiii, 185 p. :) |
| ISBN: | 9781452262482 1452262489 |
Internformat
MARC
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| 245 | 1 | 0 | |a Service quality |b research perspectives |c Benjamin Schneider, Susan S. White |
| 264 | 1 | |a Thousand Oaks, Calif. |b Sage Publications |c c2004 | |
| 300 | |a 1 Online-Ressource (xiii, 185 p. :) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Foundations for organizational science | |
| 500 | |a Includes bibliographical references and indexes | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Customer Relations |2 bisacsh | |
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Customer services |x Quality control |x Research | |
| 650 | 4 | |a Customer services |x Management |x Research | |
| 650 | 4 | |a Consumer satisfaction |x Research | |
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Servicepolitik |0 (DE-588)4234502-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationsklima |0 (DE-588)4245171-1 |2 gnd |9 rswk-swf |
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| 700 | 1 | |a White, Susan S. |e Sonstige |4 oth | |
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Datensatz im Suchindex
| _version_ | 1818981008503996416 |
|---|---|
| any_adam_object | |
| author | Schneider, Benjamin |
| author_facet | Schneider, Benjamin |
| author_role | aut |
| author_sort | Schneider, Benjamin |
| author_variant | b s bs |
| building | Verbundindex |
| bvnumber | BV042964709 |
| classification_rvk | QP 620 |
| collection | ZDB-4-EBU |
| ctrlnum | (OCoLC)808344034 (DE-599)BVBBV042964709 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV042964709 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T17:24:29Z |
| institution | BVB |
| isbn | 9781452262482 1452262489 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028390577 |
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| open_access_boolean | |
| physical | 1 Online-Ressource (xiii, 185 p. :) |
| psigel | ZDB-4-EBU FLA_PDA_EBU |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Sage Publications |
| record_format | marc |
| series2 | Foundations for organizational science |
| spelling | Schneider, Benjamin Verfasser aut Service quality research perspectives Benjamin Schneider, Susan S. White Thousand Oaks, Calif. Sage Publications c2004 1 Online-Ressource (xiii, 185 p. :) txt rdacontent c rdamedia cr rdacarrier Foundations for organizational science Includes bibliographical references and indexes BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Quality control Research Customer services Management Research Consumer satisfaction Research Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Servicepolitik (DE-588)4234502-9 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Organisationsklima (DE-588)4245171-1 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 s Servicepolitik (DE-588)4234502-9 s Organisationsklima (DE-588)4245171-1 s 1\p DE-604 Qualitätsmanagement (DE-588)4219057-5 s 2\p DE-604 White, Susan S. Sonstige oth Erscheint auch als Druck-Ausgabe, Hardcover 0-7619-2146-X Erscheint auch als Druck-Ausgabe, Paperback 0-7619-2147-8 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=474643 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Schneider, Benjamin Service quality research perspectives BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Quality control Research Customer services Management Research Consumer satisfaction Research Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Organisationsklima (DE-588)4245171-1 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4234502-9 (DE-588)4219057-5 (DE-588)4245171-1 |
| title | Service quality research perspectives |
| title_auth | Service quality research perspectives |
| title_exact_search | Service quality research perspectives |
| title_full | Service quality research perspectives Benjamin Schneider, Susan S. White |
| title_fullStr | Service quality research perspectives Benjamin Schneider, Susan S. White |
| title_full_unstemmed | Service quality research perspectives Benjamin Schneider, Susan S. White |
| title_short | Service quality |
| title_sort | service quality research perspectives |
| title_sub | research perspectives |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Wirtschaft Customer services Quality control Research Customer services Management Research Consumer satisfaction Research Kundenorientierung (DE-588)4316837-1 gnd Servicepolitik (DE-588)4234502-9 gnd Qualitätsmanagement (DE-588)4219057-5 gnd Organisationsklima (DE-588)4245171-1 gnd |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Wirtschaft Customer services Quality control Research Customer services Management Research Consumer satisfaction Research Kundenorientierung Servicepolitik Qualitätsmanagement Organisationsklima |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=474643 |
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