Shoppernomics: how to shorten and focus the shoppers' routes to purchase
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Bibliographische Detailangaben
Beteilige Person: Mullin, Roddy (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Farnham, England Gower 2014
Schlagwörter:
Links:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=656739
Beschreibung:Includes index
Based on research and case studies from the U.S. and U.K., the authors examine the paths taken by potential buyers. They describe the key drivers and barriers on the journey to purchase as well as identify the need to get key messages, key partners and key media all working together to create a framework for success. The authors also challenge the budget split between sales and marketing as possibly the largest barrier to successful shopper marketing and identify core stores and the areas they serve as being equally important targets for investment. This book reminds marketers that it is what customers take from their product or service that is important, not what they think they are delivering. It reminds sales people that nothing is more important than matching supply and demand in the eyes of the customer regardless of who actually makes the ultimate sale. --
Inside the mind of the shopper -- The communication canvas -- The customer : who are they? -- Communicating with the shopper or customer -- Getting the message across -- The barriers to purchase -- The shopping mission -- Out of store -- On the way to the store -- In the store, on the website -- In the store, managing and selecting promotion techniques -- After purchase -- Dare to be different -- How to do it : successful approaches dissected -- The shopper marketing organisation -- Measuring effectiveness -- Researching the consumer in their community -- Researching the shoppers in-store behaviour -- Research from the retail side -- Strategic scenarios -- One : the future prognosis of shopping -- Two: implementing the changes pragmatically
Includes bibliographical references
Umfang:1 Online-Ressource (330 pages)
ISBN:9781472424860
1472424867
9781472424877
9781472424853
1472424875