Everything you want to know about organisational change:
Gespeichert in:
Beteiligte Personen: | , |
---|---|
Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
Ely
IT Governance Publ.
2011
|
Ausgabe: | 1. publ. |
Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025692336&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Umfang: | XX, 147 S. graph. Darst. |
ISBN: | 9781849281973 |
Internformat
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520 | 1 | |a This practical guide recognises that every organisation functions differently, has different goals, and faces different challenges. It will give you the tools you need to understand the factors influencing your organisation, to identify how your business must respond, and to implement the necessary changes. Your organisation will survive and become more efficient | |
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Datensatz im Suchindex
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adam_text | Titel: Everything you want to know about organisational change
Autor: Arcangel, Darren
Jahr: 2011
CONTENTS
Introduction........................................................................1
Chapter 1: Why do Organisations Exist?........................3
The fundamental question.................................................3
Why IT?............................................................................4
The business environment.................................................7
What is the function of the organisation?.......................11
Corporate culture............................................................12
An example of perpetuating the organisation.................12
Chapter 2: Why Change the Organisation?..................17
Change is inevitable........................................................17
High-impact change........................................................19
IT is indispensable........................................................20
Business goals.................................................................23
Adaptation of the organisation........................................24
Surviving change............................................................25
Why is IT so unresponsive?............................................27
Facets of change management........................................27
IT change management and the organisation..................30
Chapter 3: Change Issues................................................33
Introduction.....................................................................33
Six facets of the organisation..........................................35
The politics of change.....................................................36
Catalysts for organisational change................................38
Legacy systems...............................................................40
Business goals.................................................................41
Replacement options.......................................................43
Approach to legacy software issues................................44
Service delivery improvements.......................................46
A major change issue: Outsourcing................................48
Internal communications.................................................51
IT capability....................................................................55
Dependencies..................................................................57
Chapter 4: Changing the Organisation..........................59
Introduction.....................................................................59
Programme management................................................60
Common issues in managing change..............................62
Changing IS and IT.........................................................63
The political perspective revisited..................................66
The agenda......................................................................69
Your role in the process of decision making..................70
The risk perspective........................................................73
A constraint perspective..................................................76
Responding to change.....................................................77
Planning issues................................................................79
Business manager considerations...................................81
Implementation tactics....................................................83
Customer satisfaction......................................................84
Business as usual.............................................................85
Transition issues..............................................................87
Chapter 5: Sizing and Building the Organisation.........91
Introduction.....................................................................91
Necessary work...............................................................93
Numbers..........................................................................96
Needs of the organisation................................................98
Grading...........................................................................99
Hierarchies....................................................................100
Process hierarchy..........................................................104
Using process roles.......................................................106
Chapter 6: Using IT to Catalyse Business
Transformations.............................................................107
Introduction...................................................................107
Merger or acquisition....................................................107
Defining requirements..................................................109
Changing business capabilities.....................................111
Opportunity...................................................................114
Future proofing.............................................................115
In times of radical change.............................................115
Obtain blueprints for the new IT infrastructure............116
Chapter 7: Summary of Main Issues...........................117
Introduction...................................................................117
Summary of key issues.................................................117
The operating vision.....................................................118
Strategy for the transformation.....................................120
Agenda for the transformation......................................121
Execute the transformation...........................................122
Programme and project management............................123
IT skills.........................................................................124
Appendix 1: Mergers and Acquisitions........................127
Introduction...................................................................127
Acquisitions..................................................................130
Process alignment.........................................................131
Technology...................................................................132
People............................................................................133
Process..........................................................................136
Maturity and scalability................................................139
Technology...................................................................140
Summary.......................................................................142
ITG Resources................................................................145
|
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institution | BVB |
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language | English |
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spellingShingle | Arcangel, Darren Johnson, Brian Everything you want to know about organisational change |
title | Everything you want to know about organisational change |
title_auth | Everything you want to know about organisational change |
title_exact_search | Everything you want to know about organisational change |
title_full | Everything you want to know about organisational change Darren Arcangel and Brian Johnson |
title_fullStr | Everything you want to know about organisational change Darren Arcangel and Brian Johnson |
title_full_unstemmed | Everything you want to know about organisational change Darren Arcangel and Brian Johnson |
title_short | Everything you want to know about organisational change |
title_sort | everything you want to know about organisational change |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025692336&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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