The new successful large account management: [how to hold onto your most important customers and turn them into long-term assets]
Introduction : back to growth -- The new landscape of account management : eight lessons -- Selecting the large account -- A real world example -- The buy-sell hierarchy -- Preparing the ground -- Strategic players -- The account's trends and opportunities -- Your strengths and vulnerabilities...
Gespeichert in:
Beteilige Person: | |
---|---|
Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
London [u.a.]
KoganPage
2011
|
Ausgabe: | Rev. 3. ed. |
Schlagwörter: | |
Zusammenfassung: | Introduction : back to growth -- The new landscape of account management : eight lessons -- Selecting the large account -- A real world example -- The buy-sell hierarchy -- Preparing the ground -- Strategic players -- The account's trends and opportunities -- Your strengths and vulnerabilities -- Situation appraisal summary -- Charter statement -- Goals -- Focus investments -- Stop investments -- Revenue targets -- A pre-action overview -- Actioning the strategy -- Ninety-day review -- The LAMP advantage. |
Beschreibung: | Includes index |
Umfang: | XIV, 178 S. |
ISBN: | 9780749462901 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV040674356 | ||
003 | DE-604 | ||
005 | 20130122 | ||
007 | t| | ||
008 | 130115s2011 xx |||| 00||| eng d | ||
020 | |a 9780749462901 |9 978-0-7494-6290-1 | ||
035 | |a (OCoLC)762110224 | ||
035 | |a (DE-599)BSZ352201916 | ||
040 | |a DE-604 |b ger | ||
041 | 0 | |a eng | |
049 | |a DE-92 | ||
082 | 0 | |a 658.8/102 | |
084 | |a QP 621 |0 (DE-625)141912: |2 rvk | ||
100 | 1 | |a Miller, Robert B. |d 1942- |e Verfasser |0 (DE-588)124933807 |4 aut | |
245 | 1 | 0 | |a The new successful large account management |b [how to hold onto your most important customers and turn them into long-term assets] |c Robert B. Miller and Stephen E. Heiman with Tad Tuleja |
250 | |a Rev. 3. ed. | ||
264 | 1 | |a London [u.a.] |b KoganPage |c 2011 | |
300 | |a XIV, 178 S. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Includes index | ||
520 | |a Introduction : back to growth -- The new landscape of account management : eight lessons -- Selecting the large account -- A real world example -- The buy-sell hierarchy -- Preparing the ground -- Strategic players -- The account's trends and opportunities -- Your strengths and vulnerabilities -- Situation appraisal summary -- Charter statement -- Goals -- Focus investments -- Stop investments -- Revenue targets -- A pre-action overview -- Actioning the strategy -- Ninety-day review -- The LAMP advantage. | ||
650 | 4 | |a Selling / Key accounts | |
650 | 4 | |a Market segmentation | |
650 | 4 | |a Marketing / Key accounts | |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Verkaufstechnik |0 (DE-588)4129047-1 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | 1 | |a Verkaufstechnik |0 (DE-588)4129047-1 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Heiman, Stephen E. |d 1935- |e Sonstige |0 (DE-588)111436710 |4 oth | |
700 | 1 | |a Tuleja, Tad |e Sonstige |4 oth | |
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-025500862 |
Datensatz im Suchindex
_version_ | 1818976969028534272 |
---|---|
any_adam_object | |
author | Miller, Robert B. 1942- |
author_GND | (DE-588)124933807 (DE-588)111436710 |
author_facet | Miller, Robert B. 1942- |
author_role | aut |
author_sort | Miller, Robert B. 1942- |
author_variant | r b m rb rbm |
building | Verbundindex |
bvnumber | BV040674356 |
classification_rvk | QP 621 |
ctrlnum | (OCoLC)762110224 (DE-599)BSZ352201916 |
dewey-full | 658.8/102 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/102 |
dewey-search | 658.8/102 |
dewey-sort | 3658.8 3102 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | Rev. 3. ed. |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02013nam a2200433 c 4500</leader><controlfield tag="001">BV040674356</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20130122 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">130115s2011 xx |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780749462901</subfield><subfield code="9">978-0-7494-6290-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)762110224</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BSZ352201916</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-92</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/102</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 621</subfield><subfield code="0">(DE-625)141912:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Miller, Robert B.</subfield><subfield code="d">1942-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)124933807</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The new successful large account management</subfield><subfield code="b">[how to hold onto your most important customers and turn them into long-term assets]</subfield><subfield code="c">Robert B. Miller and Stephen E. Heiman with Tad Tuleja</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Rev. 3. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London [u.a.]</subfield><subfield code="b">KoganPage</subfield><subfield code="c">2011</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XIV, 178 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">Introduction : back to growth -- The new landscape of account management : eight lessons -- Selecting the large account -- A real world example -- The buy-sell hierarchy -- Preparing the ground -- Strategic players -- The account's trends and opportunities -- Your strengths and vulnerabilities -- Situation appraisal summary -- Charter statement -- Goals -- Focus investments -- Stop investments -- Revenue targets -- A pre-action overview -- Actioning the strategy -- Ninety-day review -- The LAMP advantage.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Selling / Key accounts</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Market segmentation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Marketing / Key accounts</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verkaufstechnik</subfield><subfield code="0">(DE-588)4129047-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Verkaufstechnik</subfield><subfield code="0">(DE-588)4129047-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Heiman, Stephen E.</subfield><subfield code="d">1935-</subfield><subfield code="e">Sonstige</subfield><subfield code="0">(DE-588)111436710</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Tuleja, Tad</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-025500862</subfield></datafield></record></collection> |
id | DE-604.BV040674356 |
illustrated | Not Illustrated |
indexdate | 2024-12-20T16:20:17Z |
institution | BVB |
isbn | 9780749462901 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025500862 |
oclc_num | 762110224 |
open_access_boolean | |
owner | DE-92 |
owner_facet | DE-92 |
physical | XIV, 178 S. |
publishDate | 2011 |
publishDateSearch | 2011 |
publishDateSort | 2011 |
publisher | KoganPage |
record_format | marc |
spelling | Miller, Robert B. 1942- Verfasser (DE-588)124933807 aut The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] Robert B. Miller and Stephen E. Heiman with Tad Tuleja Rev. 3. ed. London [u.a.] KoganPage 2011 XIV, 178 S. txt rdacontent n rdamedia nc rdacarrier Includes index Introduction : back to growth -- The new landscape of account management : eight lessons -- Selecting the large account -- A real world example -- The buy-sell hierarchy -- Preparing the ground -- Strategic players -- The account's trends and opportunities -- Your strengths and vulnerabilities -- Situation appraisal summary -- Charter statement -- Goals -- Focus investments -- Stop investments -- Revenue targets -- A pre-action overview -- Actioning the strategy -- Ninety-day review -- The LAMP advantage. Selling / Key accounts Market segmentation Marketing / Key accounts Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verkaufstechnik (DE-588)4129047-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Verkaufstechnik (DE-588)4129047-1 s DE-604 Heiman, Stephen E. 1935- Sonstige (DE-588)111436710 oth Tuleja, Tad Sonstige oth |
spellingShingle | Miller, Robert B. 1942- The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] Selling / Key accounts Market segmentation Marketing / Key accounts Kundenmanagement (DE-588)4236865-0 gnd Verkaufstechnik (DE-588)4129047-1 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4129047-1 |
title | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] |
title_auth | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] |
title_exact_search | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] |
title_full | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] Robert B. Miller and Stephen E. Heiman with Tad Tuleja |
title_fullStr | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] Robert B. Miller and Stephen E. Heiman with Tad Tuleja |
title_full_unstemmed | The new successful large account management [how to hold onto your most important customers and turn them into long-term assets] Robert B. Miller and Stephen E. Heiman with Tad Tuleja |
title_short | The new successful large account management |
title_sort | the new successful large account management how to hold onto your most important customers and turn them into long term assets |
title_sub | [how to hold onto your most important customers and turn them into long-term assets] |
topic | Selling / Key accounts Market segmentation Marketing / Key accounts Kundenmanagement (DE-588)4236865-0 gnd Verkaufstechnik (DE-588)4129047-1 gnd |
topic_facet | Selling / Key accounts Market segmentation Marketing / Key accounts Kundenmanagement Verkaufstechnik |
work_keys_str_mv | AT millerrobertb thenewsuccessfullargeaccountmanagementhowtoholdontoyourmostimportantcustomersandturnthemintolongtermassets AT heimanstephene thenewsuccessfullargeaccountmanagementhowtoholdontoyourmostimportantcustomersandturnthemintolongtermassets AT tulejatad thenewsuccessfullargeaccountmanagementhowtoholdontoyourmostimportantcustomersandturnthemintolongtermassets |