The supply chain differentiation guide: a roadmap to operational excellence
Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Berlin [u.a.]
Springer
2012
|
| Schlagwörter: | |
| Links: | http://deposit.dnb.de/cgi-bin/dokserv?id=4065051&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025367208&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XVI, 341 S. Ill., graph. Darst. 235 mm x 155 mm |
| ISBN: | 3642319351 9783642319358 |
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| 245 | 1 | 0 | |a The supply chain differentiation guide |b a roadmap to operational excellence |c Erik Hofmann ; Patrick Beck ; Erik Füger |
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Datensatz im Suchindex
| DE-BY-TUM_call_number | 0002 WIR 778f 2012 A 7438 |
|---|---|
| DE-BY-TUM_katkey | 1890739 |
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| adam_text | IMAGE 1
PART I CONCEPTION O F THE SUPPLY CHAIN DIFFERENTIATION GUIDELINE
1 INTRODUCTION 3
1.1 WHY DO W E NEED A SUPPLY CHAIN DIFFERENTIATION GUIDELINE? 3
1.2 SUPPLY CHAIN ASSESSMENTS: WHAT IS CURRENTLY AVAILABLE? . . . 9
1.2.1 THE SUPPLY CHAIN SCAN APPROACH 9
1.2.2 THE SUPPLY CHAIN DIAGNOSTIC TOOL 10
1.2.3 SUPPLY CHAIN AND OPERATIONS AUDITS 12
1.2.4 WHAT IS MISSING? 13
1.3 PRINCIPLES AND ADVANTAGES O F THE SUPPLY CHAIN DIFFERENTIATION
APPROACH 14
1.4 THE STRUCTURE O F THE SCD GUIDE 16
1.5 SCALABILITY O F THE APPROACH 22
1.6 THE MORPHOLOGICAL BOX FOR SUPPLY CHAIN DIFFERENTIATION . . . 23
1.7 EXEMPLARY CASES 26
1.8 CHALLENGES OF AN APPLICATION OF THE SUPPLY CHAIN ASSESSMENT AND
DIFFERENTIATION GUIDELINE 29
REFERENCES 31
PART II PHASE 1: DESCRIPTION O F A TO-BE SUPPLY CHAIN
2 SCD GUIDE PREPARATION 35
2.1 INTERNAL ANALYSIS: COMPANY STRATEGY 35
2.1.1 ELABORATION O F VISION, MISSION AND GENERAL PRINCIPLE 35
2.1.2 PORTFOLIO ANALYSIS O F PRODUCTS AND PRODUCT GROUPS IN THE SUPPLY
CHAIN 35
I X
HTTP://D-NB.INFO/1023619466
IMAGE 2
X
C O N T E N T S
2.1.3 PRODUCT LIFE CYCLE POSITION 36
2.1.4 DESCRIPTION OF GENERIC STRATEGY IN THE SUPPLY CHAIN 37
2.2 EXTERNAL ANALYSIS: COMPANY AND ENVIRONMENT 38
2.2.1 EVALUATION OF THE ENVIRONMENTAL FACTORS 38
2.2.2 INDUSTRY STRUCTURE ANALYSIS 38
2.2.3 ANALYSIS OF STRATEGIC GROUPS IN THE MARKET 4 0
2.2.4 EXAMINATION O F THE STRONGEST COMPETITORS 41
2.2.5 CORE COMPETENCY ASSESSMENT 41
2.3 SUMMARY OF STRATEGIC INTERNAL AND EXTERNAL ANALYSIS 42
2.4 APPLICATION EXAMPLE AND POSSIBLE OUTPUT OF COMPANY STRATEGY ANALYSIS
4 3
REFERENCES 4 5
3 CM1: CUSTOMER SEGMENTATION AND SUPPLY CHAIN STRATEGY 47
3.1 GOALS O F CONTENT MODULE 1 4 7
3.2 CUSTOMER REQUIREMENTS AND SEGMENTATION 47
3.2.1 CUSTOMER REQUIREMENTS CATEGORIZATION BASED ON A HIERARCHICAL
STRUCTURE 47
3.2.2 CUSTOMER SEGMENTATION 50
3.2.3 CUSTOMER SEGMENTATION THROUGH QUALITATIVE ANALYSIS 54
3.2.4 CUSTOMER SEGMENTATION THROUGH QUANTITATIVE ANALYSIS 5 6
3.2.5 GEOGRAPHY AS A DESCRIPTIVE DIMENSION 61
3.3 ASSIGNMENT OF SUPPLY CHAIN STRATEGIES TO CUSTOMER SEGMENTS 64
3.3.1 CUSTOMER SEGMENT CHARACTERISTICS AND SUPPLY CHAIN STRATEGIES 64
3.3.2 CUSTOMER SEGMENT REQUIREMENTS AND SUPPLY CHAIN STRATEGIES 67
3.3.3 ADJUSTMENT O F BUSINESS UNIT STRATEGY AND SUPPLY CHAIN STRATEGIES
68
3.3.4 CHOOSING THE RIGHT SUPPLY CHAIN STRATEGY FOR A CUSTOMER SEGMENT 69
3.3.5 CUSTOMER ORDER DECOUPLING POINT 71
3.4 APPLICATION EXAMPLE O F SCD GUIDE CM1 AND POSSIBLE OUTPUT 74
3.4.1 CUSTOMER SEGMENTATION 74
3.4.2 STRATEGIC SUPPLY CHAIN ORIENTATION 76
REFERENCES 78
IMAGE 3
CONTENTS XI
4 CM2: MANUFACTURING STRATEGY AND SUPPLY CHAIN
MANAGEMENT 81
4.1 GOALS OF CONTENT MODULE 2 81
4.2 PRODUCT MODULARIZATION 82
4.2.1 PRINCIPLE O F PRODUCT MODULARIZATION 82
4.2.2 THE PROCESS OF PRODUCT MODULARIZATION 85
4.3 MODULARIZATION AND DECIDING THE VALUE O F THE REAL NET OUTPUT RATIO
86
4.3.1 PROCESS FOR THE OUTSOURCING DECISION 88
4.3.2 OUTSOURCING PROCEDURE 88
4.3.3 THE EXECUTION OF OUTSOURCING 91
4.4 ALTERNATIVE TO MODULARIZATION: THE FORMATION OF MATERIAL GROUPS 92
4.5 MANUFACTURING STRATEGIES 93
4.5.1 MAKE-TO-STOCK 94
4.5.2 ASSEMBLE-, MAKE- AND BUILD-TO-ORDER 95
4.5.3 ENGINEER-TO-ORDER 9 6
4.6 MANUFACTURING STRATEGIES AND SUPPLY CHAIN STRATEGIES 96
4.7 SUPPLY CHAIN STRATEGIES AND CUSTOMER ORDER DECOUPLING POINT 98
4.8 APPLICATION EXAMPLE O F SCD GUIDE CM2 AND POSSIBLE OUTPUT 101
REFERENCES 103
5 CM3: SUPPLIER SEGMENTATION AND SUPPLY STRATEGY 107
5.1 GOALS O F CONTENT MODULE 3 107
5.2 BUYER-SUPPLIER RELATIONSHIPS 107
5.2.1 GENERAL CLASSIFICATION O F SUPPLIERS 108
5.2.2 DISTRIBUTION O F POWER IN BUYER-SUPPLIER RELATIONSHIPS 109
5.2.3 COMBINATION OF BUYER-SUPPLIER RELATIONSHIP TYPES WITH THE
DISTRIBUTION OF POWER 110
5.3 IMPLICATIONS OF BUYER-SUPPLIER RELATIONSHIPS ON THE SOURCING
PROCEDURE I L L
5.3.1 THE MERGING O F ITEM CATEGORIZATION AND BUYER-SUPPLIER
RELATIONSHIP TYPES 113
5.3.2 PURCHASING PORTFOLIO MATRIX 114
5.3.3 INTEGRATED SUPPLIER RELATIONSHIP MANAGEMENT PROCEDURE 115
5.4 SUPPLIER MANAGEMENT AND SUPPLY CHAIN STRATEGIES 117
5.5 ALTERNATIVE APPROACH TO MANAGING SUPPLIERS: THE ABC ANALYSIS 119
5.6 APPLICATION EXAMPLE O F SCD GUIDE CM3 AND POSSIBLE OUTPUT 121
REFERENCES 122
IMAGE 4
XII
C O N T E N T S
6 CM4: ACTIVITY ALLOCATION AND SUPPLY CHAIN PROCESS
DEFINITION 1 25
6.1 GOALS O F CONTENT MODULE 4 125
6.2 PRODUCING INTERNATIONALLY 126
6.2.1 DIFFERENT WAYS OF OPERATING IN AN INTERNATIONAL CONTEXT 127
6.2.2 INTERNATIONALIZATION AND SUPPLY CHAIN STRATEGIES . . . 128 6.2.3
STRUCTURING THE NETWORK DESIGN DECISION 129
6.2.4 ALLOCATION OF SUPPLY CHAIN PROCESSES TO RESPECTIVE GEOGRAPHICAL
REGIONS 131
6.3 IMPLICATIONS OF MANUFACTURING STRATEGIES FOR SUPPLY CHAIN PROCESSES
132
6.3.1 THE SCOR FRAMEWORK 132
6.3.2 ALIGNING SUPPLY CHAIN PROCESSES WITH MANUFACTURING STRATEGIES 133
6.4 SUPPLY CHAIN PROCESSES IN A DIFFERENTIATED SUPPLY CHAIN CONTEXT-THE
CASE OF DELL 135
6.5 APPLICATION EXAMPLE OF SCD GUIDE C M 4 AND POSSIBLE OUTPUT 137
REFERENCES 140
7 CM5: SUPPLY CHAIN GOVERNANCE 141
7.1 GOALS O F CONTENT MODULE 5 141
7.2 SUPPLY CHAIN GOVERNANCE STRUCTURE 141
7.2.1 SUPPLY CHAIN GOVERNANCE TYPOLOGY 142
7.2.2 RELATIONSHIP MANAGEMENT FRAMEWORK 143
7.2.3 CUSTOMER RELATIONSHIP MANAGEMENT 145
7.2.4 SUPPLIER RELATIONSHIP MANAGEMENT 146
7.3 INFORMATION SHARING IN SUPPLY CHAINS 147
7.3.1 CHARACTERISTICS O F INFORMATION SHARING IN THE SUPPLY CHAIN 148
7.3.2 DIFFERENT LEVELS O F INFORMATION SHARING 149
7.3.3 SUPPLIER AND CUSTOMER RELATIONSHIP AND INFORMATION SHARING 149
7.3.4 POSITIVE EFFECTS O F INFORMATION SHARING 150
7.3.5 NEGATIVE EFFECTS O F INFORMATION SHARING 151
7.3.6 ENABLING INFORMATION SHARING VIA IT SYSTEMS 152
7.3.7 INFORMATION SHARING IN PRACTICE 152
7.4 APPLICATION EXAMPLE O F SCD GUIDE CM5 AND POSSIBLE OUTPUT 154
REFERENCES 156
IMAGE 5
CONTENTS XIII
8 CM6: SUPPORTING ACTIVITIES-PROJECT MANAGEMENT
AND HUMAN RESOURCES 159
8.1 GOALS O F CONTENT MODULE 6 159
8.2 SUPPLY CHAIN PROJECT MANAGEMENT 159
8.2.1 THE PROJECT MANAGEMENT MATURITY MODEL 160
8.2.2 CHALLENGES OF SUPPLY CHAIN MANAGEMENT PROJECTS 163
8.2.3 INTER-ORGANIZATIONAL BOARDS 163
8.3 HUMAN RESOURCES IN SUPPLY CHAIN MANAGEMENT 165
8.3.1 THE ROLE O F HUMAN RESOURCE MANAGEMENT IN SUPPLY CHAIN MANAGEMENT
165
8.3.2 HUMAN RESOURCE RISKS IN SUPPLY CHAIN MANAGEMENT 166
8.3.3 PREVENTION O F HUMAN RESOURCE RISK IN SUPPLY CHAIN MANAGEMENT 167
8.3.4 HUMAN RESOURCE PLANNING IN SUPPLY CHAIN MANAGEMENT 169
8.3.5 HUMAN RESOURCE DEVELOPMENT AND TRAINING 170
8.3.6 SUPPLY CHAIN MANAGER DEVELOPMENT AND TRAINING 171
8.3.7 EMPLOYEE COMPETENCIES IN SUPPLY CHAIN MANAGEMENT 172
8.4 APPLICATION EXAMPLE OF SCD GUIDE CM6 AND POSSIBLE OUTPUT 175
REFERENCES 176
PART III PHASES 2 TO 5: FROM THE AS-IS ANALYSIS TO THE SELECTION AND
IMPLEMENTATION PREPARATION O F SPECIFIC CORRECTIVE ACTIONS
9 PHASE 2: IDENTIFICATION O F AS-IS SUPPLY CHAIN AND ANALYSIS 179
9.1 GOALS O F SCD-PHASE 2 179
9.2 CONTENT MODULE LA: ANALYZING THE CUSTOMERS 180
9.2.1 CUSTOMER SEGMENTATION 180
9.2.2 CUSTOMER CHARACTERISTICS AND CUSTOMER REQUIREMENTS 183
9.2.3 DISTRIBUTION CHANNELS 185
9.3 CONTENT MODULE LB: ANALYZING THE SUPPLY CHAIN STRATEGY. . . 187
9.3.1 FUNDAMENTAL ASPECTS OF STRATEGIC SUPPLY CHAIN ORIENTATION 187
9.3.2 DETERMINING THE SUPPLY CHAIN STRATEGY 188
IMAGE 6
XIV CONTENTS
9.4 CONTENT MODULE 2: ANALYZING THE MANUFACTURING STRATEGY. . . 191
9.4.1 FUNDAMENTAL ASPECTS OF MANUFACTURING STRATEGY . . . 191 9.4.2
PRODUCT MODULARIZATION 193
9.4.3 OUTSOURCING 194
9.4.4 DETERMINING THE MANUFACTURING STRATEGY AND DECOUPLING POINT 195
9.5 CONTENT MODULE 3: ANALYZING THE SUPPLIERS 198
9.5.1 FUNDAMENTAL ASPECTS O F SUPPLIER MANAGEMENT 198
9.5.2 CATEGORIZATION OF MODULES AND THE CLASSIFICATION OF SUPPLIERS 200
9.6 CONTENT MODULE 4: ANALYZING SUPPLY CHAIN PROCESSES 202
9.6.1 GEOGRAPHIC PROCESS ALLOCATION 202
9.6.2 CONFIGURATION O F SOURCE, MAKE AND DELIVER PROCESSES 204
9.7 CONTENT MODULE 5: ANALYZING THE SUPPLY CHAIN GOVERNANCE 208
9.7.1 RELATIONSHIP MANAGEMENT AND LEVEL O F INFORMATION SHARING:
CUSTOMERS 208
9.7.2 RELATIONSHIP MANAGEMENT AND LEVEL OF INFORMATION SHARING: SUPPLIER
SIDE 211
9.8 CONTENT MODULE 6: ANALYZING THE SUPPORTING ACTIVITIES IN THE SUPPLY
CHAIN 211
9.8.1 PROJECT MANAGEMENT WITHIN THE SUPPLY CHAIN CONTEXT 212
9.8.2 HUMAN RESOURCE PERSPECTIVE 214
9.9 APPROACH FOR KEY PERFORMANCE INDICATORS SELECTION 215
9.10 APPLICATION EXAMPLE O F SCD-GUIDE SCD-PHASE 2 AND POSSIBLE OUTPUT
225
REFERENCES 228
10 PHASE 3: SUPPLY CHAIN GAP ANALYSIS IN THE SCD-GUIDE 231
10.1 GOALS OF SCD-PHASE 3 231
10.2 CM1: CUSTOMER SEGMENTATION AND SUPPLY CHAIN STRATEGY. . . 232
10.2.1 CUSTOMER SEGMENTATION AND CUSTOMER REQUIREMENTS 232 10.2.2
DERIVATION O F THE SUPPLY CHAIN STRATEGY 233
10.3 CM2: MODULARIZATION AND VERTICAL RANGE O F MANUFACTURE. . . 233
10.3.1 SERVICE OFFERINGS PER CUSTOMER SEGMENT 233
10.3.2 SPECIFICATION O F THE DIFFERENT MODULES WITHIN A PRODUCT 236
10.3.3 MAKE-OR-BUY DECISION PER MODULE AND THE VERTICAL RANGE O F
MANUFACTURE 236
10.4 CM3: SUPPLIER SEGMENTATION AND SUPPLY STRATEGY 236
10.5 CM4: ALLOCATION O F SUPPLY CHAIN ACTIVITIES 238
IMAGE 7
CONTENTS XV
10.6 FUNCTIONAL SUPPLY CHAIN PROCESSES 238
10.6.1 PLAN PROCESS 238
10.6.2 DELIVER PROCESS 239
10.6.3 MAKE PROCESS 239
10.6.4 SOURCE PROCESS 239
10.6.5 RETURN PROCESS 240
10.7 CM5: SUPPLY CHAIN GOVERNANCE 240
10.7.1 CUSTOMER RELATIONSHIP MANAGEMENT AND INFORMATION SHARING 240
10.7.2 SUPPLIER RELATIONSHIP MANAGEMENT AND INFORMATION SHARING 242
10.8 CM6: SUPPLY CHAIN PROJECT MANAGEMENT AND HUMAN RESOURCES
PERSPECTIVE 243
10.8.1 SUPPLY CHAIN PROJECT MANAGEMENT 243
10.8.2 SUPPLY CHAIN PROCESS MANAGEMENT: HUMAN RESOURCES PERSPECTIVE 244
10.9 COLLECTION O F CORRECTIVE ACTIONS 245
10.9.1 CORRECTIVE ACTIONS: PLAN PROCESS 245
10.9.2 CORRECTIVE ACTIONS: SOURCE AND MAKE PROCESSES. . . . 245 10.9.3
CORRECTIVE ACTIONS: DELIVER PROCESSES 252
10.10 SUPPLY CHAIN RESOURCES 255
10.11 APPLICATION EXAMPLE OF SCD-GUIDE SCD-PHASE 3 AND POSSIBLE OUTPUT
257
REFERENCES 260
11 PHASE 4: SUPPLY CHAIN PRIORITIZATION AND SELECTION O F CORRECTIVE
ACTIONS 261
11.1 GOALS FOR SCD-PHASE 4 261
11.2 PRIORITIZATION PROCEDURE FOR CORRECTIVE ACTIONS 261
11.3 STEP 1: GOAL PRIORITIZATION 262
11.4 STEP 2: IDENTIFICATION O F CORRECTIVE ACTIONS 264
11.5 STEP 3: PRE-SELECTION OF CORRECTIVE ACTIONS 266
11.6 STEP 4: EVALUATION AND PRIORITIZATION OF CORRECTIVE ACTIONS 268
11.6.1 EXISTENCE OF PRIOR EXPERIENCE 268
11.6.2 EXTENT OF INTRA- AND INTER-ORGANIZATIONAL IMPLEMENTATION 268
11.6.3 INTERDEPENDENCIES AND LOGICAL HIERARCHIES 269
11.6.4 WEIGHTED SCORE METHOD 269
11.6.5 ANALYTIC HIERARCHY PROCESS 272
IMAGE 8
XVI CONTENTS
11.7 APPLICATION EXAMPLE O F SCD-GUIDE SCD-PHASE 4
AND POSSIBLE OUTPUT 276
11.7.1 IDENTIFICATION O F CORRECTIVE ACTIONS 276
11.7.2 PRE-SELECTION OF CORRECTIVE ACTIONS 277
REFERENCE 281
12 PHASE 5: PREPARATION O F IMPLEMENTATION OF SUPPLY CHAIN
DIFFERENTIATION 283
12.1 GOALS FOR SCD-PHASE 5 283
12.2 STEP 1: PROJECT CONCEPTION 284
12.2.1 DESCRIPTION AND CONTENT O F THE PHASE 284
12.2.2 METHODS 285
12.3 STEP 2: PROJECT SPECIFICATION 288
12.3.1 DESCRIPTION AND CONTENT O F THE PHASE 288
12.3.2 DETAILED DESCRIPTIONS AND METHODS 288
12.4 STEP 3: PROJECT PLANNING 292
12.4.1 DESCRIPTION AND CONTENT OF THE PHASE 292
12.4.2 METHODS 293
12.5 APPLICATION EXAMPLE O F SCD-GUIDE SCD-PHASE 5 AND POSSIBLE OUTPUT
301
REFERENCES 303
APPENDIX 305
INDEX 337
|
| any_adam_object | 1 |
| author | Hofmann, Erik 1973- Beck, Patrick Füger, Erik |
| author_GND | (DE-588)126791384 |
| author_facet | Hofmann, Erik 1973- Beck, Patrick Füger, Erik |
| author_role | aut aut aut |
| author_sort | Hofmann, Erik 1973- |
| author_variant | e h eh p b pb e f ef |
| building | Verbundindex |
| bvnumber | BV040520914 |
| classification_rvk | QP 530 |
| classification_tum | WIR 778f |
| ctrlnum | (OCoLC)819075226 (DE-599)DNB1023619466 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV040520914 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T16:16:46Z |
| institution | BVB |
| isbn | 3642319351 9783642319358 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025367208 |
| oclc_num | 819075226 |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM DE-945 DE-473 DE-BY-UBG DE-M347 DE-19 DE-BY-UBM DE-521 |
| owner_facet | DE-91 DE-BY-TUM DE-945 DE-473 DE-BY-UBG DE-M347 DE-19 DE-BY-UBM DE-521 |
| physical | XVI, 341 S. Ill., graph. Darst. 235 mm x 155 mm |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Springer |
| record_format | marc |
| spellingShingle | Hofmann, Erik 1973- Beck, Patrick Füger, Erik The supply chain differentiation guide a roadmap to operational excellence Differenzierung (DE-588)4121138-8 gnd Differenzierbarkeit (DE-588)4149807-0 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4121138-8 (DE-588)4149807-0 (DE-588)4684051-5 |
| title | The supply chain differentiation guide a roadmap to operational excellence |
| title_auth | The supply chain differentiation guide a roadmap to operational excellence |
| title_exact_search | The supply chain differentiation guide a roadmap to operational excellence |
| title_full | The supply chain differentiation guide a roadmap to operational excellence Erik Hofmann ; Patrick Beck ; Erik Füger |
| title_fullStr | The supply chain differentiation guide a roadmap to operational excellence Erik Hofmann ; Patrick Beck ; Erik Füger |
| title_full_unstemmed | The supply chain differentiation guide a roadmap to operational excellence Erik Hofmann ; Patrick Beck ; Erik Füger |
| title_short | The supply chain differentiation guide |
| title_sort | the supply chain differentiation guide a roadmap to operational excellence |
| title_sub | a roadmap to operational excellence |
| topic | Differenzierung (DE-588)4121138-8 gnd Differenzierbarkeit (DE-588)4149807-0 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Differenzierung Differenzierbarkeit Supply Chain Management |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=4065051&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025367208&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT hofmannerik thesupplychaindifferentiationguidearoadmaptooperationalexcellence AT beckpatrick thesupplychaindifferentiationguidearoadmaptooperationalexcellence AT fugererik thesupplychaindifferentiationguidearoadmaptooperationalexcellence |
Inhaltsverzeichnis
Paper/Kapitel scannen lassen
Paper/Kapitel scannen lassen
Teilbibliothek Stammgelände
| Signatur: |
0002 WIR 778f 2012 A 7438
Lageplan |
|---|---|
| Exemplar 1 | Ausleihbar Am Standort |