Advanced outsourcing practice: rethinking ITO, BPO and cloud services
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Houndmills, Basingstoke, Hampshire
Palgrave Macmillan
2012
|
| Ausgabe: | 1. publ. |
| Schlagwörter: | |
| Links: | http://www.netread.com/jcusers2/bk1388/571/9781137005571/image/lgcover.9781137005571.jpg http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025279874&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Includes bibliographical references and index |
| Umfang: | XXXIII, 251 S. graph. Darst. 24 cm |
| ISBN: | 9781137005571 1137005572 |
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| 245 | 1 | 0 | |a Advanced outsourcing practice |b rethinking ITO, BPO and cloud services |c Mary C. Lacity and Leslie P. Willcocks |
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| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Wirtschaft | |
| 650 | 4 | |a Contracting out | |
| 650 | 4 | |a Project management | |
| 650 | 4 | |a Strategic planning | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Outsourcing |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Project Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Strategic Planning |2 bisacsh | |
| 700 | 1 | |a Willcocks, Leslie P. |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1819287663879913472 |
|---|---|
| adam_text | Titel: Advanced outsourcing practice
Autor: Lacity, Mary Cecelia
Jahr: 2012
Contents
List of Tables, Figures, and Box vii
Series Preface ix
Foreword - Time for a Rethink by Michael J. Salvino xiv
Preface xxiii
Acknowledgments xxix
Notes on Contributors xxxi
1 Robust Practices from Two Decades of ITO and BPO
Research 1
Mary C. Lacity, Leslie P. Willcocks, and Stan Solomon
2 What Providers Say about Establishing the Outsourcing
Arrangement 25
Mary C. Lacity and Leslie P. Willcocks
3 What Providers Say about Managing Outsourced
Services 47
Leslie P. Willcocks and Mary C. Lacity
4 Creating Shared Services in the Private and Public
Sectors 69
Mary C. Lacity
5 The Changing Role of Client Project Management 97
Mary C. Lacity and Joseph Rottman
6 Best-of-Breed versus Bundled Services 121
Leslie P. Willcocks, Ilan Oshri, and John Hindle
7 Rural Sourcing and Impact Sourcing 143
Mary C. Lacity and Joseph Rottman
8 Shifting to Cloud Services: Current Challenges and Future
Opportunities 169
Leslie P. Willcocks, Will Venters, Edgar Whitley, and John Hindle
Appendix A: Research Method 197
Appendix B: Glossary 205
Bibliography 217
Index 241
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| id | DE-604.BV040427307 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T16:14:54Z |
| institution | BVB |
| isbn | 9781137005571 1137005572 |
| language | English |
| lccn | 2012021459 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-025279874 |
| oclc_num | 815925551 |
| open_access_boolean | |
| owner | DE-1050 DE-1049 |
| owner_facet | DE-1050 DE-1049 |
| physical | XXXIII, 251 S. graph. Darst. 24 cm |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spellingShingle | Lacity, Mary Cecelia Willcocks, Leslie P. Advanced outsourcing practice rethinking ITO, BPO and cloud services Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing bisacsh BUSINESS & ECONOMICS / Project Management bisacsh BUSINESS & ECONOMICS / Strategic Planning bisacsh |
| title | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_auth | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_exact_search | Advanced outsourcing practice rethinking ITO, BPO and cloud services |
| title_full | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_fullStr | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_full_unstemmed | Advanced outsourcing practice rethinking ITO, BPO and cloud services Mary C. Lacity and Leslie P. Willcocks |
| title_short | Advanced outsourcing practice |
| title_sort | advanced outsourcing practice rethinking ito bpo and cloud services |
| title_sub | rethinking ITO, BPO and cloud services |
| topic | Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing bisacsh BUSINESS & ECONOMICS / Project Management bisacsh BUSINESS & ECONOMICS / Strategic Planning bisacsh |
| topic_facet | Wirtschaft Contracting out Project management Strategic planning BUSINESS & ECONOMICS / Outsourcing BUSINESS & ECONOMICS / Project Management BUSINESS & ECONOMICS / Strategic Planning |
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