Verfügbarkeit: The art of community | Technische Universität München

The art of community: [building the New Age of participation]

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Bibliographische Detailangaben
Beteilige Person:	Bacon, Jono (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Sebastopol, CA O'Reilly 2012
Ausgabe:	2. ed.
Schlagwörter:	Social Media Management Soziale Software
Links:	http://deposit.dnb.de/cgi-bin/dokserv?id=3988412&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024803547&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	XXIV, 539 S.
ISBN:	9781449312060 1449312063

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Datensatz im Suchindex

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adam_text	Titel: The art of community Autor: Bacon, Jono Jahr: 2012 CONTENTS FOREWORDFROM THE FIRST EDITION ix FOREWORD xi PREFACE xv THE ART OF COMMUNITY 1 Collaboration-Driuen Ethos 2 The Essence ofCommunity H The Basisof Communication 8 Unwrapping Opportunity 10 A Community Manager: Becoming the Community 13 Moving Forward 19 PLANNING YOUR COMMUNITY 21 Planning for Success 21 Teams: The Building Blocks of Belonging 31 Designing Your Community 41 Filling Oui the Plan 53 Pulling Together the Threads 56 Documenting Your Strategy 62 Financially Supporting Your Community 63 Wrapping Up 68 COMMUNICATINGCLEARLY 71 He Said, She Said 72 Building Your Communication Channels 73 Leading by Example 81 Summary 96 PROCESSES:SIMPLE ISSUSTAINABLE 97 Eyes on the Prize 99 Building Gréa t Processes 101 Assessing Needs 108 Getting Buy-ln for Your Processes 119 The On-Ramp: Creating Collaborative Processes 122 Process Reassessment 129 Moving On 131 SUPPORTING WORKFLOW WITH TOOLS AND DATA 133 Understanding Your Workflow 134 Building Créât Infrastructure 113 Auoiding Resource Fetishism 147 Technical Considérations 148 Building and Maintaining Transparency 152 Regular Workflow Assessment 156 Moving On 157 6 SOCIAL MEDIA 159 Don t Be That Guy/Girl 160 Being Social 162 Social Media Services in a Nutshell 163 Harnessing Social Media 170 Social Media on Your Terms 186 7 BUILDING BUZZ 195 Mindshare 196 The Building Blocks ofBuzz 198 SettingUp Your Base 204 The Buzz Cycle 210 BuzzTargets 217 Building Alliances 223 Events and Conférences 231 Summary 244 8 MEASURING COMMUNITY 245 Community Self-Reflection 246 The Foundations of Feedback 247 Hooks n Data 248 Anonymity and Privacy 264 Moving On 268 9 MANAGING AND TRACKING WORK 269 Credibility and the Need to Track Progress 270 The Importance of Tracking Our Work 271 What We Need ro Manage 278 Tracking Projects 278 Tracking Growth and Décline 294 Tracking Healfh 301 Reacting to Community Concerns 306 Moving On 309 10 GOVERNANCE 311 Accountability 313 Governance Does Not Suck 313 Governance and Community 314 The Case for Governance 315 Learning from the Leaders 321 Setting Up a Community Council 326 Ubuntu Governance Example 346 Expanding Governance 360 Summary 365 11 HANDLINGCONFLICTANDRELATIONSHIPS 367 The Nature of the Beast 368 The Calm Before the Storm 370 The Conflict Resolution Process 381 Dealing with Burnout 396 Handling Absence 401 Handling Bereavement 402 Summary 402 12 CREATING AND RUNNING EVENTS 405 Building Family Values 406 Events 407 Getting Organized 409 Organizing Physical Events 412 Getting Sponsorship 428 Case Study: The Ubuntu Developer Summit 434 Organizing Online Events 453 Summary 462 13 HIRING A COMMUNITY MANAGER 465 Why Community Building Has Become a Big Business 467 The Rôle of a Community Manager in the Corporation 468 Managing Your Community Manager 476 Summary 481 11 COMMUNITY CASE BOOK 483 Linus Torvalds, Linux 484 Mike Shinoda, Linkin Park 486 Mârten Mickos, MySQL and Eucalyptus 489 Mike Linksvayer, Creative Commons 492 Tim O Reilly, O Reilly Media 495 Carolyn Mellor, X.commerce, PayPal, and eBay 498 llan Rabinovitch, Southern California Linux Expo 500 Richard Esguerra, Humble Indie Bundle 506 Mark Bussler, Classic Game Room 508 Mary Colvig, Mozilla 510 Dries Buytaert, Drupal andAcquia 513 James Spafford, Media Molécule 516 15 ONWARDANDUPWARD 521 Building Our Own Community 522 The Community Leadership Summit 523 Keeping in Touch 525 INDEX 527
any_adam_object	1
author	Bacon, Jono
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isbn	9781449312060 1449312063
language	English
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spellingShingle	Bacon, Jono The art of community [building the New Age of participation] Social Media (DE-588)4639271-3 gnd Management (DE-588)4037278-9 gnd Soziale Software (DE-588)7550143-0 gnd
subject_GND	(DE-588)4639271-3 (DE-588)4037278-9 (DE-588)7550143-0
title	The art of community [building the New Age of participation]
title_auth	The art of community [building the New Age of participation]
title_exact_search	The art of community [building the New Age of participation]
title_full	The art of community [building the New Age of participation] Jono Bacon
title_fullStr	The art of community [building the New Age of participation] Jono Bacon
title_full_unstemmed	The art of community [building the New Age of participation] Jono Bacon
title_short	The art of community
title_sort	the art of community building the new age of participation
title_sub	[building the New Age of participation]
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topic_facet	Social Media Management Soziale Software
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Verfügbarkeit

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Inhaltsverzeichnis