Verfügbarkeit: Understanding intercultural communication

Understanding intercultural communication:

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Bibliographische Detailangaben
Beteiligte Personen:	Ting-Toomey, Stella 1952- (VerfasserIn), Chung, Leeva C. 1965- (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	New York [u.a.] Oxford Univ. Press [2012]
Ausgabe:	second edition
Schlagwörter:	Culture shock Language and culture Cross-cultural orientation Sprache Kommunikation Kulturvergleich Interkulturalität Kulturkontakt
Links:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024755688&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	XXVI, 326 Seiten Illustrationen, Diagramme
ISBN:	9780199739790 9780199873739 9780199773367 9780199828135

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adam_text	Titel: Understanding intercultural communication Autor: Ting-Toomey, Stella Jahr: 2012 CONTENTS PREFACE XVII ABOUT THE AUTHORS XXii ACKNOWLEDGMENTS XXXXX PART I FUNDAMENTAL CONCEPTS IN INTERCULTURAL COMMUNICATION 1 chapter 1 Why Study Intercultural Communication? 3 Practical Reasons to Study Intercultural Communication 5 Adjusting to Global Workplace Heterogeneity 5 Adapting to Domestic Workforce Diversity 7 Engaging in Creative Multicultural Problem Solving 8 Comprehending the Role of Technology in Global Communication 9 Facilitating Better Multicultural Health Care Communication 10 Enhancing Intercultural Relationship Satisfaction 11 Fostering Global and Intrapersonal Peace 13 Deepening Self-Awareness and Other-Awareness 14 Culture: A Learned Meaning System 15 Surface-Level Culture: Popular Culture 16 Intermediate-Level Culture: Symbols, Meanings, and Norms 18 Deep-Level Culture: Traditions, Beliefs, and Values 19 Stamping Your Intercultural Passport 21 chapter 2 What Is Intercultural Communication Flexibility? 22 Defining Intercultural Communication: A Process Model 24 Intercultural Communication Process: Overall Characteristics 24 Intercultural Communication: Meaning Characteristics 27 Practicing Intercultural Communication Flexibility 28 Three Content Components: Knowledge, Attitude, and Skills 28 Three Criteria: Appropriateness, Effectiveness, and Adaptability 29 Developing Intercultural Communication Flexibility 30 A Staircase Model 30 An Essential Hook: A Mindful Perspective 32 Deepening Intercultural Process Thinking 33 Process Consciousness: Underlying Principles 33 Intercultural Reality Check: Do-Ables 37 chapter 3 What Are the Essential Cultural Value Patterns? 38 Functions of Cultural Values 40 Analyzing Cultural Values 40 Identity Meaning Function 40 Explanatory Function 41 Motivational Function 42 Ingroup-Outgroup Evaluative Function 42 Analyzing Cultural Value Dimensions 43 Discovering Cultural Values 43 Identity: Individualism-Collectivism Value Pattern 44 Power: Small-Large Power Distance Value Pattern 48 Uncertainty: Weak-Strong Uncertainty Avoidance Value Pattern 50 Sex Roles: Feminine-Masculine Value Pattern 51 Additional Value Orientation Patterns 52 Value Orientations: Background Information 52 Meaning: Activity Value Orientation 53 Destiny: People-Nature Value Orientation 54 Time: Temporal Value Orientation 56 Individual Socialization Development 57 Independent versus Interdependent Self-Construal 58 Horizontal versus Vertical Self-Construal 59 Internal versus External Locus of Control 59 Intercultural Reality Check: Do-Ables 62 chapter 4 What Are the Keys to Understanding Cultural and Ethnic Identities? 64 Family and Gender Socialization 66 Families Come in Different Shapes 66 Gender Socialization and Interaction Patterns 69 Group Membership: Intercultural Boundary Crossing 70 The Process of Acculturation and Enculturation 70 Systems-Level Factors 71 Individual-Level Factors 74 Interpersonal Face-to-Face and Network-Level Factors 75 Mass Media-Level Factors 76 Group Affiliation and Identity Formation 76 Cultural Identity Conceptualization 77 Ethnic Identity Conceptualization 79 Ethnic-Racial Identity Change Process 81 Cultural-Ethnic Identity Typological Model 82 Racial-Ethnic Identity Development Model 83 Multiracial and Biracial Identity 84 Intercultural Reality Check: Do-Ables 86 PART II CROSSING CULTURAL AND COMMUNICATION BOUNDARIES ADAPTIVELY 89 chapter 5 What Is Culture Shock? 91 Unpacking Culture Shock 93 Characteristics of Culture Shock 93 Pros and Cons of Culture Shock 95 Approaching Culture Shock: Underlying Factors 95 Initial Tips to Manage Culture Shock 98 Intercultural Adjustment: Developmental Patterns 98 The U-Curve Adjustment Model 100 The Revised W-Shape Adjustment Model 101 Culture Shock: Peaks and Valleys 106 Reentry Culture Shock 10 6 Reentry Culture Shock: Surprising Elements 107 Resocialization: Different Returnees Profiles 108 Intercultural Reality Check: Do-Ables 109 chapter 6 What Is the Connection Between Verbal Communication and Culture? no Human Language: Distinctive Features and Rule Patterns 112 Distinctive Language Features 112 Multiple Rule Patterns 115 Appreciating Diverse Language Functions 118 The Cultural Worldview Function 218 The Everyday Social Reality Function 119 The Cognitive Shaping Function 120 The Group Membership Identity Function 121 The Social Change Function 122 Verbal Communication Styles: A General Framework 123 Denning Low-Context and High-Context Interaction Patterns 123 Direct and Indirect Verbal Styles 125 Self-Enhancement and Self-Humbling Verbal Styles 126 Beliefs Expressed in Talk and Silence 127 Intercultural Reality Check: Do-Ables 12 8 chapter 7 What Are the Different Ways to Communicate Nonverbally Across Cultures? 130 The Impact of Nonverbal Communication 132 Making Sense of Nonverbal Communication 133 One Code, Countless Interpretations 134 Verbal and Nonverbal Comparisons 134 Forms of Nonverbal Communication 135 Physical Appearance 135 Paralanguage 137 Facial Expressions 138 Gestures 141 Haptics 144 Boundary Regulations 145 Regulating Interpersonal Boundaries 146 Environmental Boundaries 146 Psychological Boundaries 147 Regulating Time 148 Intercultural Reality Check: Do-Ables 152 PART III MANAGING CHALLENGES IN INTERCULTURAL RELATIONSHIPS FLEXIBLY 755 chapter 8 What Causes Us to Hold Biases Against Outgroups? 157 Human Perception Tendencies: Some General Principles 159 Selective Attention 159 Selective Organization and Labeling 160 Selective Interpretation 160 Biased Intergroup Filters: Ethnocentrism and Stereotypes 161 Ethnocentrism and Communication 161 Stereotypes and Communication 165 Stereotypes: We Are What We Watch 167 Marking Ingroup-Outgroup Membership Boundaries 168 Us versus Them 168 Group Membership Struggles 169 Intergroup Attribution Biases 170 Shattered Lens: Prejudice, Discrimination, and Racism 171 Prejudice: Multiple Explanations and Functions 171 Prejudiced Remarks or Innocent Jokes? 172 Four Discriminatory Practices 173 Different Types of Racism 175 Reducing Prejudice and Discrimination 177 Intercultural Reality Check: Do-Ables 178 chapter 9 How Can We Manage Intercultural Conflict Flexibly? 179 Intercultural Conflict: Cultural Background Factors 181 Culture-Based Conflict Lenses 181 Intercultural Workplace Conflict Grid 182 Intercultural Conflict Perceptions 187 Intercultural Conflict Goal Issues 187 Perceived Scarce Resources 189 Intercultural Conflict Process Factors 190 Defining Conflict Styles 190 Cross-Cultural Conflict Styles 195 Cross-Ethnic Conflict Styles and Facework 196 Flexible Intercultural Conflict Skills 198 Facework Management 198 Mindful Listening 199 Cultural Empathy 201 Mindful Reframing 202 Adaptive Code-Switching 202 Intercultural Reality Check: Do-Ables 202 chapter 10 What Are the Challenges in Developing an Intercultural-Intimate Relationship? 204 Developing Intercultural-Intimate Relationships: Invisible Challenges 206 Cultural-Ethnic Membership Values 206 Love Expectations and Expressions 207 Autonomy-Connection Issues 208 Communication Decoding Issues 210 Intercultural-Intimate Relationship Attraction: Facilitating Factors 211 Perceived Physical Attractiveness 211 Perceived Similarity 212 Cross-Cultural Self-Disclosure Comparisons 213 Online Disclosure of Affection 216 Third-Party Matchmakers: Online and Mobile Dating 216 Intercultural-Interracial Romantic Relationship Development 218 Intercultural-Intimate Conflict: Obstacles and Stumbling Blocks 220 The Encounter. Prejudice and Racism 220 Countering Racism and Prejudice: Coping Strategies 222 Relational Transgressions and Terminations 223 Raising Secure Bicultural Children 224 Bicultural Identity Struggles 224 Cultivating a Secure, Multifaceted Identity 225 Intercultural Reality Check: Do-Ables 226 chapter 11 What Are the Communication Issues Facing a Global Identity? 228 Wired and On: The Roar of the Internet 230 The Internet as Our Central Station 230 Wired Communication 232 The Transformation of Local and Global Identities 232 The Lens of Television: Identity Imitation 233 Global Television Impact 235 Be Hip, Be Hot, and Pop Culture Impact 236 Outsourced Beats: You Are What You Can Dance To 236 You Are What You Wear: Pop Culture as Fashion 237 Who and What Are e.netizens? 238 Defining the Background of e.netizens 240 Characteristics of an e.netizen Identity 240 The Dialectical Pulls of an e.netizen 242 Spatial Zone Dialectics 242 Temporal Dialectics 243 The Tipping Point: Communication Pattern Changes 244 Gadget Communication Patterns: Fast and Furious 244 Sharing Intimate Partners with a Gadget 245 Language Styles: Text, Tweet, Talk 245 Communicating to Be Social Change Agents 246 Present but Virtual 247 Personal Identities in Flux: The Global Face 247 Intercultural Reality Check: Do-Ables 248 chapter 12 How Can We Become Ethical Intercultural Communicators? 250 Intercultural Communication Ethics: Contemporary Issues 252 Global Standard Procedure and Local Justice Issues 252 Corporate Responsibility and Local Customary Practice 254 Cultural Value Clash and Communication Preference 255 Multiple Ethical Positions: Assessing Pros and Cons 255 Ethical Absolutism Position 256 Ethical Relativism Position 257 Ethical Universalism Position 257 Meta-Ethics Contextualism Position 258 Becoming Ethical Intercultural Communicators: Questions to Consider 259 Becoming Flexible: Final Passport Do-Ables 262 In Conclusion ... 265 REFERENCES 267 GLOSSARY 297 AUTHOR INDEX 311 SUBJECT INDEX 317
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author	Ting-Toomey, Stella 1952- Chung, Leeva C. 1965-
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spellingShingle	Ting-Toomey, Stella 1952- Chung, Leeva C. 1965- Understanding intercultural communication Culture shock Language and culture Cross-cultural orientation Sprache (DE-588)4056449-6 gnd Kommunikation (DE-588)4031883-7 gnd Kulturvergleich (DE-588)4114328-0 gnd Interkulturalität (DE-588)4519498-1 gnd Kulturkontakt (DE-588)4033569-0 gnd
subject_GND	(DE-588)4056449-6 (DE-588)4031883-7 (DE-588)4114328-0 (DE-588)4519498-1 (DE-588)4033569-0
title	Understanding intercultural communication
title_auth	Understanding intercultural communication
title_exact_search	Understanding intercultural communication
title_full	Understanding intercultural communication Stella Ting-Toomey ; Leeva C. Chung
title_fullStr	Understanding intercultural communication Stella Ting-Toomey ; Leeva C. Chung
title_full_unstemmed	Understanding intercultural communication Stella Ting-Toomey ; Leeva C. Chung
title_short	Understanding intercultural communication
title_sort	understanding intercultural communication
topic	Culture shock Language and culture Cross-cultural orientation Sprache (DE-588)4056449-6 gnd Kommunikation (DE-588)4031883-7 gnd Kulturvergleich (DE-588)4114328-0 gnd Interkulturalität (DE-588)4519498-1 gnd Kulturkontakt (DE-588)4033569-0 gnd
topic_facet	Culture shock Language and culture Cross-cultural orientation Sprache Kommunikation Kulturvergleich Interkulturalität Kulturkontakt
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024755688&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT tingtoomeystella understandinginterculturalcommunication AT chungleevac understandinginterculturalcommunication

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