Performance measurement with the balanced scorecard: a practical approach to implementation within SMEs
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Berlin ; Heidelberg
Springer
2012
|
| Schriftenreihe: | Springer briefs in business
|
| Schlagwörter: | |
| Links: | http://deposit.dnb.de/cgi-bin/dokserv?id=3882400&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024749041&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Literaturangaben |
| Umfang: | X, 133 S. Ill., graph. Darst. 24 cm |
| ISBN: | 9783642247606 3642247601 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text |
IMAGE 1
CONTENTS
1 MEASURING BUSINESS PERFORMANCES: THE BALANCED SCORECARD MODEL 1
1.1 A DASHBOARD FOR ENTERPRISE MANAGEMENT 1
1.2 LOOKING FOR BALANCE 3
1.3 LOOKING FOR STRATEGIE ALIGNMENT 7
1.4 THE BALANCED SCORECARD AS A REFERENCE MODEL 10
1.5 USING BSCS: THE PERFORMANCE PYRAMID 19
REFERENCES 21
2 THE BALANCED SCORECARD FOR SMES: A CIRCULAR APPROACH 23 2.1
IMPLEMENTING THE BALANCED SCORECARD: TRADITIONAL APPROACHES 23 2.2 A
CIRCULAR APPROACH TO THE BSC 26
2.3 UNVEILING WHAT IS REGULARLY UNDER CONTROL 28
2.4 DESIGNING THE PERFORMANCE MEASUREMENT AND MANAGEMENT SYSTEM 31
REFERENCES 38
3 CORPORATE STRATEGY AND THE BALANCED SCORECARD 39
3.1 PROCESSES LEADING TO CORPORATE STRATEGY 39
3.2 BSC, LEARNING LOOPS AND STRATEGY REVIEW LOOPS 45
3.3 BSC, STRATEGIC CONTROL AND ENTREPRENEURSHIP 47
REFERENCES 50
4 MODELS FOR MEASURING PERFORMANCES 53
4.1 MEASURING PERFORMANCES IN SMES 53
4.2 PERFORMANCE MEASUREMENT AND CONTINGENT FACTORS 55 4.3
CHARACTERISTICS OF THE MAIN PERFORMANCE MEASUREMENT MODELS 57 4.3.1
STRATEGY ALIGNMENT 57
4.3.2 STRATEGY DEVELOPMENT 58
4.3.3 FOCUS ON STAKEHOLDERS 58
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1015319149
DIGITALISIERT DURCH
IMAGE 2
X CONTENTS
4.3.4 BALANCE 59
4.3.5 DYNAMIC ADAPTABILITY 60
4.3.6 PROCESS ORIENTATION 61
4.3.7 DEPTH AND BREADTH 62
4.3.8 CAUSAL RELATIONSHIPS 62
4.3.9 CLARITY AND SIMPLICITY 64
4.4 MODELS FOR MEASURING PERFORMANCES: A COMPARISON 65 REFERENCES 75
5 EMPIRICAL EVIDENCE: IMPLEMENTING THE BSC IN SMES 81 5.1 THE VALBONA
CASE: IMPLICIT DASHBOARD AND BSC DESIGN 83 5.1.1 DETERMINATION OF THE
IMPLICIT DASHBOARD 86
5.1.2 IDENTIFICATION OF THE IMPLICIT STRATEGY MAP 89
5.1.3 DEFINITION OF THE DESIRED STRATEGY MAP 90
5.1.4 FROM A STRATEGY MAP TO A BALANCED DASHBOARD 94
5.2 THE HOME CUCINE CASE: THE BSC AS PIVOT OF THE MANAGEMENT SYSTEM 99
5.2.1 PRODUCTS AND MARKETS 101
5.2.2 THE PERFORMANCE MEASUREMENT SYSTEM: HOW AND WHY IT WAS INTRODUCED
103
5.2.3 HOME CUCINE'S MANAGEMENT SYSTEM: THE MANAGEMENT DASHBOARD AS AN
INTEGRAL PART OF THE PDCA CYCLE 109 5.3 THE UNIFLAIR CASE: UNIBOARD AND
THE INDICATOR DICTIONARY 118 5.3.1 ORGANISATIONAL STRUCTURE 119
5.3.2 EVOLUTION OF THE PERFORMANCE MEASUREMENT SYSTEM 120 5.3.3
REDEFINITION OF INDICATORS 122
5.3.4 BUILDING A SINGLE DASHBOARD 130
REFERENCES 132 |
| any_adam_object | 1 |
| author | Biazzo, Stefano Garengo, Patrizia |
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| author_facet | Biazzo, Stefano Garengo, Patrizia |
| author_role | aut aut |
| author_sort | Biazzo, Stefano |
| author_variant | s b sb p g pg |
| building | Verbundindex |
| bvnumber | BV039889991 |
| classification_rvk | QP 320 |
| ctrlnum | (OCoLC)775318292 (DE-599)DNB1015319149 |
| dewey-full | 658.4013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4013 |
| dewey-search | 658.4013 |
| dewey-sort | 3658.4013 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2025-01-11T14:30:21Z |
| institution | BVB |
| isbn | 9783642247606 3642247601 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-024749041 |
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| physical | X, 133 S. Ill., graph. Darst. 24 cm |
| publishDate | 2012 |
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| publisher | Springer |
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| spelling | Biazzo, Stefano Verfasser (DE-588)1239849230 aut Performance measurement with the balanced scorecard a practical approach to implementation within SMEs Stefano Biazzo ; Patrizia Garengo Berlin ; Heidelberg Springer 2012 X, 133 S. Ill., graph. Darst. 24 cm txt rdacontent n rdamedia nc rdacarrier Springer briefs in business Literaturangaben Balanced Scorecard (DE-588)4568727-4 gnd rswk-swf Klein- und Mittelbetrieb (DE-588)4031031-0 gnd rswk-swf Leistungsmessung (DE-588)4167290-2 gnd rswk-swf Performance Management (DE-588)7730862-1 gnd rswk-swf Klein- und Mittelbetrieb (DE-588)4031031-0 s Leistungsmessung (DE-588)4167290-2 s Performance Management (DE-588)7730862-1 s Balanced Scorecard (DE-588)4568727-4 s DE-604 Garengo, Patrizia Verfasser aut Erscheint auch als Online-Ausgabe Performance Measurement with the Balanced Scorecard X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3882400&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024749041&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Biazzo, Stefano Garengo, Patrizia Performance measurement with the balanced scorecard a practical approach to implementation within SMEs Balanced Scorecard (DE-588)4568727-4 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd Leistungsmessung (DE-588)4167290-2 gnd Performance Management (DE-588)7730862-1 gnd |
| subject_GND | (DE-588)4568727-4 (DE-588)4031031-0 (DE-588)4167290-2 (DE-588)7730862-1 |
| title | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs |
| title_auth | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs |
| title_exact_search | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs |
| title_full | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs Stefano Biazzo ; Patrizia Garengo |
| title_fullStr | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs Stefano Biazzo ; Patrizia Garengo |
| title_full_unstemmed | Performance measurement with the balanced scorecard a practical approach to implementation within SMEs Stefano Biazzo ; Patrizia Garengo |
| title_short | Performance measurement with the balanced scorecard |
| title_sort | performance measurement with the balanced scorecard a practical approach to implementation within smes |
| title_sub | a practical approach to implementation within SMEs |
| topic | Balanced Scorecard (DE-588)4568727-4 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd Leistungsmessung (DE-588)4167290-2 gnd Performance Management (DE-588)7730862-1 gnd |
| topic_facet | Balanced Scorecard Klein- und Mittelbetrieb Leistungsmessung Performance Management |
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