Ethics and project management:
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Boca Raton, Fla. [u.a.]
CRC Press
2012
|
| Schlagwörter: | |
| Links: | http://www.gbv.de/dms/zbw/657862088.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024147783&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XIX, 224 S. graph. Darst. |
| ISBN: | 9781439852613 |
Internformat
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| 100 | 1 | |a Kliem, Ralph L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Ethics and project management |c Ralph L. Kliem |
| 264 | 1 | |a Boca Raton, Fla. [u.a.] |b CRC Press |c 2012 | |
| 300 | |a XIX, 224 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Project management / Moral and ethical aspects | |
| 650 | 4 | |a Business ethics | |
| 650 | 4 | |a Professional ethics | |
| 650 | 4 | |a Ethik | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-1-4398-5262-0 |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-024147783 | |
Datensatz im Suchindex
| _version_ | 1819300447091949568 |
|---|---|
| adam_text | Titel: Ethics and project management
Autor: Kliem, Ralph L.
Jahr: 2012
Contents
Preface...................................................................................................xv
About the Author.................................................................................xix
Chapter 1 Ethics and Project Management.......................................1
1.1 What Is Ethics?.................................................................1
1.2 Misperceptions about Ethics...........................................3
1.2.1 Ethics Has No Bottom-Line Value....................3
1.2.2 Ethics Is an Abstract, Not a Real, Concept......4
1.2.3 Ethics Is a Stand-Alone Topic............................4
1.2.4 Ethics Is Applicable to People Only
at the Top of an Organization............................4
1.2.5 Ethics Applies to the Other Person...................5
1.2.6 Ethics Involves Only Compliance.....................5
1.2.7 Ethics Deals Only with Matters That Are
Black and White in Nature.............................6
1.3 Key Factors........................................................................6
1.3.1 Peers.......................................................................6
1.3.2 Culture..................................................................7
1.3.3 Power.....................................................................7
1.3.4 Competition.........................................................8
1.3.5 Rewards.................................................................8
1.3.6 Experiences...........................................................9
1.3.7 Role Expectations................................................9
1.3.8 Structure.............................................................10
1.3.9 Management Style.............................................10
1.4 Common Terminology..................................................10
1.4.1 Values..................................................................11
1.4.2 Trust....................................................................12
1.4.3 Honesty...............................................................12
1.4.4 Morality..............................................................12
1.4.5 Character............................................................13
1.4.6 Virtue..................................................................14
1.4.7 Fairness...............................................................14
1.4.8 Integrity..............................................................15
1.5 Theoretical Underpinnings...........................................15
1.6 Final Thoughts................................................................17
1.7 Getting Started Checklist..............................................18
Chapter 2 Why Ethics Should Matter to Project Managers............21
2.1 Unique Circumstances...................................................21
2.2 Hard and Soft Ethical Issues.........................................24
2.3 Consequences of Ethical Failure..................................31
2.4 Cloudy Perspective.........................................................32
2.5 The Ethical Dilemma.....................................................33
2.6 Two Key Considerations................................................35
2.7 Sensitivity of Issue..........................................................39
2.8 Intensity of Response....................................................40
2.9 Final Thoughts................................................................41
2.10 Getting Started Checklist.............................................42
Chapter 3 Project Management Code of Ethics...............................47
3.1 Benefits.............................................................................47
3.2 Downsides........................................................................49
3.3 Categories of Principles.................................................49
3.3.1 Character............................................................51
3.3.2 Career..................................................................51
3.3.3 Competency.......................................................52
3.3.4 Caretaking.........................................................54
3.3.5 Confidentiality..................................................56
3.3.6 Communication.................................................57
3.3.7 Caring..................................................................58
3.3.8 Conduct...............................................................61
3.3.9 Commitment......................................................62
3.3.10 Compliance........................................................63
3.4 Final Thoughts...............................................................64
3.5 Getting Started Checklist.............................................64
Chapter 4 The Ethical Trends and Challenges Confronting
Project Managers..............................................................69
4.1 Global Trends..................................................................69
4.2 Adapting to Global Trends............................................71
4.3 Straying from the High Road........................................74
4.3.1 Organizational Perversities or Dysfunctions... 74
4.3.2 Tone at the Top...................................................75
4.3.3 Pressure to Report Only Positive Data...........76
4.3.4 Faster Results......................................................77
4.3.5 No Trade-Offs between Efficiency and
Effectiveness.......................................................78
4.3.6 Transglobal Operations....................................79
4.3.7 Diffusion of Accountability and Authority... 80
4.3.8 Obedience to Authority....................................81
4.3.9 Overemphasis on Legal Compliance..............82
4.3.10 Conflicting Laws and Regulations..................83
4.3.11 Conflict of Interest and Conflicting
Interest...............................................................84
4.3.12 Pressure to Adjust Results to Meet
Expectations.......................................................85
4.3.13 Restricted Access to Information...................86
4.3.14 Reduced Cycle Time..........................................87
4.3.15 Increased Customer Satisfaction....................88
4.3.16 Stress on Becoming a Team Player..................89
4.3.17 Play by the Book................................................91
4.3.18 Treat Symptoms as Fact....................................91
4.3.19 Reliance on Numbers........................................93
4.3.20 Desire for Agreement........................................94
4.3.21 Maintain Positive Working Relationships
with Vendors, Partners, and Other
External Stakeholders.......................................95
4.3.22 Protecting One s Status and Position.............96
4.4 Final Thoughts................................................................97
4.5 Getting Started Checklist..............................................98
Chapter 5 How Ethics Permeates the Entire Project Life Cycle... 101
5.1 Contextual Factors.......................................................101
5.2 Five Major Project Management Processes...............103
5.3 Categories of Ethical Dilemmas.................................104
5.3.1 Compliance......................................................104
5.3.2 Effectiveness.....................................................105
5.3.3 Accurate and Timely Information................105
5.3.4 Efficiency...........................................................106
5.3.5 Protection of Resources..................................106
5.4 Ethics and Project Management Processes...............106
5.4.1 Initiating and Ethics........................................107
5.4.2 Low-Balling......................................................107
5.4.3 Omitting Key Stakeholders............................108
5.4.4 Misaligning with Organizational Goals......108
5.4.5 Conflicting Interest.........................................109
5.4.6 Not Clarifying Expectations..........................109
5.4.7 Lying to Win Contract....................................110
5.4.8 Sabotaging Relationships with Certain
Stakeholders.....................................................110
5.4.9 Not Engaging in Good Faith Negotiations.... Ill
5.5 Planning and Ethics.....................................................Ill
5.5.1 Padding.............................................................Ill
5.5.2 No Accountability...........................................113
5.5.3 Lying..................................................................113
5.6 Executing and Ethics....................................................114
5.6.1 Mischarging.....................................................114
5.6.2 Misinformation or Disinformation..............114
5.6.3 Straying from the Plan without
Authorization...................................................116
5.6.4 Violating Confidentiality................................116
5.6.5 Jeopardizing Working Relationships............116
5.6.6 Violating Employee Rights.............................117
5.6.7 Vilifying Peers.................................................117
5.6.8 Deliberately Underperforming......................118
5.6.9 Squashing Dissent...........................................119
5.6.10 Ignoring Needs of Team Members................119
5.6.11 Lacking Reliable, Consistent Treatment
of Team Members...........................................120
5.6.12 Not Encouraging Collaboration...................120
5.6.13 Dismissing without Cause.............................120
5.6.14 Sending a Defective Product to a
Customer..........................................................121
5.6.15 Unauthorized Copying...................................121
5.6.16 Lacking Consistent Enforcement of
Standards.........................................................122
5.7 Monitoring and Controlling and Ethics..................122
5.7.1 Misreporting...................................................122
5.7.2 Massaging or Not Sharing Information
with Critical Stakeholders.............................124
5.7.3 Not Using Reliable Data to Generate
Information.....................................................124
5.7.4 Not Using Plans to Report Progress.............125
5.7.5 Deliberately Not Reporting Bad News.........125
5.7.6 Inflating Expense Reports.............................126
5.7.7 Destroying or Stealing Vital Information.... 126
5.8 Closing and Ethics........................................................127
5.8.1 Not Delivering Results as Promised............128
5.8.2 Not Satisfying Contractual Requirements... 128
5.8.3 Falsifying Records...........................................129
5.9 General Ethical Dilemmas..........................................129
5.9.1 People and Ethics.............................................129
5.9.1.1 Allowing a Toxic Culture to Exist.... 131
5.9.1.2 Incivility............................................131
5.9.1.3 Harassment.......................................132
5.9.1.4 Violation of Privacy.........................132
5.9.1.5 Retaliation.........................................132
5.9.1.6 Coercion............................................133
5.9.1.7 No Respect for Values......................133
5.9.1.8 No Provision of Honest
Feedback...........................................134
5.9.1.9 Treat People Inequitably................134
5.9.1.10 Lack of Personal Responsibility.... 134
5.9.1.11 Spread of Malicious Rumors..........135
5.9.1.12 Misuse of Power and Position........135
5.9.1.13 Discrimination.................................136
5.9.1.14 Encourage or Not Deal with
Infighting..........................................136
5.9.1.15 Not Treat Everyone Fairly and
Equitably...........................................137
5.9.1.16 Not Stopping Hidden Agendas......137
5.9.1.17 Exploit People...................................138
5.9.1.18 Deliberate Malicious Damage to
Reputations.......................................138
5.9.2 Process and Ethics...........................................139
5.9.2.1 Receiving Inappropriate
Entertainment and Gifts.................139
5.9.2.2 Conflict of Interest with
Vendors and Suppliers.....................140
5.9.2.3 Lacking Due Diligence and Due
Care....................................................140
5.9.2.4 Massaging Feedback........................141
5.9.2.5 Unequal Access to Key
Information and Other
Resources...........................................142
5.9.2.6 Engaging in Illicit Activities...........142
5.9.2.7 Not Reporting Unethical
Behavior.............................................143
5.9.3 Performance and Ethics.................................143
5.9.3.1 Revealing Privileged
Information.......................................143
5.9.3.2 Not Confronting Problems
Up Front............................................144
5.9.4 Perception and Ethics.....................................144
5.9.4.1 Deception..........................................144
5.9.4.2 Not Emphasizing the Overall
Interests of a Project........................145
5.9.4.3 Deliberately Attempting to
Damage Company Reputation
and Product Image...........................146
5.10 Final Thoughts..............................................................146
5.11 Getting Started Checklist............................................147
Chapter 6 Ethics and Project Governance.....................................151
6.1 What Is Governance?...................................................151
6.2 What Are Controls?......................................................153
6.3 What Is Risk?.................................................................153
6.4 Effective Risk Management.........................................156
6.5 Final Thoughts..............................................................158
6.6 Getting Started Checklist............................................158
Chapter 7 Ethics and the Law.........................................................163
7.1 The Relationship between Law and Ethics................163
7.2 Key Legal Terms............................................................166
7.3 Key Legal Principles and Concepts............................168
7.4 Numerous Laws and Regulations...............................172
7.5 Final Thoughts..............................................................178
7.6 Getting Started Checklist............................................178
Chapter 8 Ethics, Globalization, and Project Management.........187
8.1 Important Factors.........................................................187
8.2 Key Dimensions............................................................188
8.3 Independence, Integration, and Interdependence... 189
8.4 Challenges......................................................................191
8.5 Breeding Ground and Consequences........................194
8.6 Key Actions....................................................................196
8.7 Final Thoughts..............................................................198
8.9 Getting Started Checklist............................................199
Chapter 9 Making Ethics a Reality.................................................203
9.1 Why Ethics Takes a Back seat....................................203
9.2 Making Ethics on Projects a Reality.........................204
9.3 The Mark of an Ethical Project Manager.................206
9.4 Getting Started Checklist...........................................206
Glossary...............................................................................................207
Bibliography........................................................................................213
Index....................................................................................................215
|
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| title_full | Ethics and project management Ralph L. Kliem |
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| title_full_unstemmed | Ethics and project management Ralph L. Kliem |
| title_short | Ethics and project management |
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