Organizational-level affect: antecedents, boundary conditions, and consequences of emotional climates and competencies
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Hochschulschrift/Dissertation Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
2009
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| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018687036&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XI, 220 S. Ill., graph. Darst. |
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|---|---|
| adam_text | Titel: Organizational-level affect
Autor: Menges, Jochen
Jahr: 2009
Overview of Contents
Overview of Contents
1 Introduction..............................................................................................................1
1.1 Relevance and Research Problem........................................................................1
1.2 Literature Review and Development of Research Questions..............................7
1.3 Methodological Approach.................................................................................42
1.4 Outline of the Dissertation.................................................................................46
2 Study 1: Leadership, Affect, and Performance...................................................51
2.1 Introduction, Relevance, and Intended Contributions.......................................51
2.2 Theoretical Background and Hypotheses Development....................................54
2.3 Description of Study Methods...........................................................................60
2.4 Results................................................................................................................67
2.5 Discussion..........................................................................................................73
3 Study 2: Human Resource Management, Productive Organizational Energy,
and Performance.....................................................................................................79
3.1 Introduction, Relevance, and Intended Contributions.......................................79
3.2 Theoretical Background and Hypotheses Development....................................81
3.3 Description of Study Methods...........................................................................91
3.4 Results................................................................................................................97
3.5 Discussion........................................................................................................101
4 Study 3: Organizational Emotional Intelligence and Performance.................107
4.1 Introduction, Relevance, and Intended Contributions........................j{............ 107
4.2 Theoretical Background and Hypotheses Development....................il...........110
4.3 Description of Study Methods.
4.4 Results......................................
4.5 Discussion................................
5 Discussion...............................................................................
5.1 Summary and Integration of Research Findings...........,..,
5.2 Overall Limitations and Directions for Future Research.,
5.3 Practical Impiications and Extensions......„......................
5.4 Conclusions and Outlook.................................................
References.............
Curriculum Vitae,
.116
.121
.124
.129
.129
,132
,140
.158
.161
.220
Tableof Contents
Tableof Contents
ListofFigures............................................................................................................VII
ListofTables............................................................................................................VIII
List of Abbreviations..................................................................................................IX
Abstract.........................................................................................................................X
Zusammenfassung.......................................................................................................XI
1 Introduction..............................................................................................................1
1.1 Relevance and Research Problem........................................................................1
1.1.1 Introducing the Concept of Affect..............................................................1
1.1.2 Research Problem........................................................................................1
1.1.3 Theoretical Contributions............................................................................3
1.1.4 Practical Contributions................................................................................5
1.2 Literature Review and Development of Research Questions..............................7
1.2.1 Findings and Unresolved Questions about Organizational-Level Affect... 7
1.2.1.1 Previous Theoretical Elaborations on Organizational-Level Affect.... 7
1.2.1.2 Previous Empirical Research Findings on Organizational-Level Affect
............................................................................................................11
1.2.1.3 Unresolved Research Questions about Organizational-Level Affect. 12
1.2.2 Definitions and Classification of Affective Constructs in Organizations. 14
1.2.2.1 Affective States and Climates.............................................................14
1.2.2.2 Affective Traits andCulture...............................................................16
1.2.2.3 Affective Competencies and Capabilities............................................18
1.2,3 Rationale for Organizational-Level Affect............................................... 20
1.2.3.1 Micro, Meso, and Macro-Level Coneepts of Affect in Organizations20
1.2.3.2 Collective Processes for the Emergence of Organizational Affect.... 24
1.2.4 Functioning of Affect iü Organizations....................................................29
1.2.5 Antecedents of Affect in Organizations....................................................31
1.2.5.1 Leadership..............................................,............................................32
1.2.5.2 Human Resource Management....................,...........,..........................33
1.2.5.3 OtherPreviously Identified Antecedents.............,..............................33
Table of Contents III
1.2.6 Consequences of Affect in Organizations.................................................34
1.2.6.1 Job Performance.................................................................................35
1.2.6.2 Involuntary Absence...........................................................................36
1.2.6.3 Innovation Performance.....................................................................36
1.2.6.4 Organizational Performance...............................................................37
1.2.6.5 Other Previously Identified Consequences.........................................37
1.2.7 Integration and Development of Specific Research Questions.................38
1.3 Methodological Approach.................................................................................42
1.3.1 Research Paradigm....................................................................................42
1.3.2 Study Design.............................................................................................44
1.3.3 Measurement and Data Processing...........................................................45
1.4 Outline ofthe Dissertation.................................................................................46
1.4.1 Overall Conception...................................................................................46
1.4.2 Chapter Structure.......................................................................................47
2 Study 1: Leadership, Affect, and Performance...................................................51
2.1 Introduction, Relevance, and Intended Contributions.......................................51
2.2 Theoretical Background and Hypotheses Development....................................54
2.2.1 Transformational Leadership Climate as an Organizational-Level
Construct...................................................................................................54
2.2.2 Transformational Leadership Climate and Organization s Positive
AffectiveTone...........................................................................................55
2.2.3 Positive Affective Tone and Employees Average Job Performance Level
...................................................................................................................57
2.2.4 The Moderating Role of Organizations Internal Trust.......,......................58
2.3 Description of Study Methods...........................................................................60
2.3.1 Data Collection and Sample Description..................................................60
2.3.2 Measures......................................,.............................................................63
2.3.2.1 Transformational Leadership Climate................................................63
2.3.2.2 Positive Affective Tone..............................,.......................................64
2.3.2.3 Intemal Trust......................................................................................64
2.3.2.4 Job Performance..........................................................,......................65
2.3.2.5 Control Variables.................................................................................65
Table of Contents
2.3.3 DataAnalyses............................................................................................66
2.4 Results................................................................................................................67
2.4.1 Descriptive Statistics.................................................................................67
2.4.2 Hypotheses Testing...................................................................................68
2.5 Discussion..........................................................................................................73
2.5.1 Summary of Findings................................................................................73
2.5.2 Theoretical Contributions..........................................................................73
2.5.3 Practical Implications................................................................................75
2.5.4 Limitations................................................................................................76
2.5.5 Directions for Future Research.................................................................77
3 Study 2: Human Resource Management, Productive Organizational Energy,
and Performance.,...................................................................................................79
3.1 Introduction, Relevance, and Intended Contributions.......................................79
3.2 Theoretical Background and Hypotheses Development....................................81
3.2.1 Productive Organizational Energy as a Collective Construct...................81
3.2.2 Human Resource Management and Performance.....................................83
3.2.3 The Mediating Role of Productive Organizational Energy in the High
Performance Work Systems - Performance Linkage...............................83
3.3 Description of Study Methods........................................................................-91
3.3.1 Data Collection and Sample Description..................................................91
3.3.2 Measures....................................................................................................93
3.3.2.1 High Performance Work System........................................................93
3.3.2.2 Productive Organizational Energy......................................................94
3.3.2.3 Organizational Performance...............................................................94
3.3.2.4 Control Variables.................................................................................95
3.3.3 DataAnalyses........,..„................................................................................96
3.4 Results...............................................................................................................97
3.4.1 Descriptive Statistics..............................................,..............,...................97
3.4.2 Measurement Model Testing.....................................................................98
3.4.3 Structural Model Testing.,..,.........................,..,................,........................ 99
Tableof Contents
3.5 Discussion........................................................................................................101
3.5.1 SummaryofFindings..............................................................................101
3.5.2 Theoretical contributions........................................................................102
3.5.3 Practical Implications..............................................................................103
3.5.4 Limitations..............................................................................................104
3.5.5 Directions for future research..................................................................105
4 Study 3: Organizational Emotional Intelligence and Performance.................107
4.1 Introduction, Relevance, and Intended Contributions...................,.................107
4.2 Theoretical Background and Hypotheses Development..................................110
4.2.1 Organizational Emotional Intelligence as a Collective Construct..........110
4.2.2 The Association between Organizational Emotional Intelligence and
Operational and Financial Performance..................................................112
4.2.3 The Association between Organizational Emotional Intelligence and
Innovation Performance..........................................................................114
4.2.4 The Association between Organizational Emotional Intelligence and
Involuntary Absence...............................................................................115
4.3 Description of Study Methods.........................................................................116
4.3.1 Sample Description and Data Collection Procedures.............................116
4.3.2 Measures..................................................................................................117
4.3.2.1 Organizational Emotional Intelligence.............................................117
4.3.2.2 Performance......................................................................................118
4.3.2.3 Control Variables...............................................................................119
4.3.3 DataAnalyses..........................................................................................119
4.4Results..........................................................................................................,...121
4.4.1 Aggregation Statistics and Descriptive Statistics....................................121
4.4.2 Measurement Model Testing...................................................................122
4.4.3 Structural Model Testing..........................................................................124
4.5 Discussion..................................................................................,.......................124
4.5.1 Summary of Pindings and Contributions................................................ 124
4.5.2 Practical Implications..............................................................................125
4.5.3 Limitations.............................................................................................. 126
4.5.4 Directions for Future Research...............................................................128
VI
Tableof Contents
5 Discussion..............................................................................................................129
5.1 Summary and Integration of Research Findings..............................................129
5.2 Overall Limitations and Directions for Future Research.................................132
5.2.1 Limitations and Ways to Address Them in Future Research..................132
5.2.2 General Ideas for Future Research..........................................................134
5.3 Practical Implications and Extensions.............................................................140
5.3.1 Influencing Affective Climates...............................................................141
5.3.1.1 Bottom-up Pathways.........................................................................141
5.3.1.2 Top-down Pathways.........................................................................147
5.3.2 Building Organizational Emotional Intelligence....................................150
5.3.2.1 Resources...........................................................................................150
5.3.2.2 Procedures.........................................................................................153
5.3.3 Creating Emotionally Effective Organizations.......................................156
5.4 Conclusions and Outlook.................................................................................158
6 Appendix.............................................„.................................................................161
6.1 Survey Items forStudy 1....................,............................................................161
6.2 Survey Items for Study 2.................................................................................165
6.3 Survey Items for Study 3.......................................................,..........................169
References.......__..............,........,...............................................................................171
Curricnlum Vitae..................................... ...............220
List of Figures
List of Figures
Figure 1.1: A Process Perspective for Research on Organizational-Level Affect......13
Figure 1.2: The Generation and Regulation of Affect in Organizations.....................30
Figure 1.3: An Integrative Perspective on the Empirical Studies................................41
Figure 1.4: Overall Design of the Empirical Studies...................................................46
Figure 1.5: Chapter Structure.......................................................................................48
Figure 2.1: The Design of Study 1...............................................................................51
Figure 2.2: The Moderated Mediation Model.............................................................53
Figure 2.3: Screenshot of a Web Page of the Employee Survey.................................62
Figure 2.4: Interactive Effects of Positive Affective Tone and Internal Trust on
Average Task Performance.......................................................................71
Figure 2.5: Interactive Effects of Positive Affective Tone and Internal Trust on
Average Contextual Performance.............................................................71
Figure 3.1: The Design of Study 2................................................................................79
Figure 3.2: The Mediation Model................................................................................91
Figure 3.3: Screenshot of a Web Page of the Key Informant Survey.........................92
Figure 4.1: The Design of Study 3.............................................................................107
Figure 4.2: The Proposed Model...............................................................................120
Figure 5.1: Pathways towards Influencing Affective Climates.................................141
Figure 5.2: Means for Building Organizational Emotional Intelligence...................151
Figure 5.3: Integration of Practical Implieations.......................................................157
ListofTables
Listof Tables
Table 1.1: Overview of Processes Contributing to Organizational-Level Affect......25
Table 2.1: Descriptive Statistics and Correlations for Focai Variables.....................68
Table 2.2; Hierarchical Regression Analysis on Positive Affective Tone.................69
Table 2.3: Moderated Hierarchical Regression Analyses on Employees Average Job
Performance Level....................................................................................70
Table 2.4: Conditional Indirect Effect of Transformational Leadership Climate on
Employees Average Job Performance Level, through Positive Affective
Tone, at Different Values of Internal Trust...............................................72
Table 3.1: Overview of Previous Empirical Studies of the Linkage between High
Performance Work Systems and Performance..........................................84
Table 3.2: Descriptive Statistics and Correlations for Focal Variables.....................98
Table 3.3: Model Comparison......................................................,...........................10°
Table 3.4: Main Effects and Indirect Effects Based on Bootstrapping....................101
Table 4.1: Descriptive Statistics and Correlations for Focal Variables...................122
Table 4.2: Model Comparison..................................................................................123
Table 6.1: Survey Items for Transformational Leadership Climate,........................l61
Table 6,2: Survey Items for Positive Affective Tone...............................................l63
Table 6.3: Survey Items for Internal Trust.....................................,.........................163
Table 6.4: Survey Items for Job Performance..........................................................164
Table 6.5: Survey Items for High Performance Work Systems...............................165
Table 6.6: Survey Items for Productive Organizational Energy..............................l67
Table 6.7: Survey Items for Organizational Performance........................................l68
Table 6,8: Survey Items for Organizational Emotional Intelligence....................- l69
Table 6.9: Survey Items for Performance................................................................17°
|
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| illustrated | Illustrated |
| indexdate | 2024-12-20T14:01:08Z |
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| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018687036 |
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| owner_facet | DE-19 DE-BY-UBM DE-355 DE-BY-UBR DE-384 DE-188 |
| physical | XI, 220 S. Ill., graph. Darst. |
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| spellingShingle | Menges, Jochen 1978- Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies Betriebsklima stw Emotion stw Organisationsverhalten stw Unternehmensorganisation stw Wettbewerbsvorteil stw Arbeitsleistung (DE-588)4002719-3 gnd Betriebsklima (DE-588)4006188-7 gnd Personalpolitik (DE-588)4045269-4 gnd |
| subject_GND | (DE-588)4002719-3 (DE-588)4006188-7 (DE-588)4045269-4 (DE-588)4113937-9 |
| title | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies |
| title_auth | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies |
| title_exact_search | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies |
| title_full | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies submitted by Jochen Immanuel Menges |
| title_fullStr | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies submitted by Jochen Immanuel Menges |
| title_full_unstemmed | Organizational-level affect antecedents, boundary conditions, and consequences of emotional climates and competencies submitted by Jochen Immanuel Menges |
| title_short | Organizational-level affect |
| title_sort | organizational level affect antecedents boundary conditions and consequences of emotional climates and competencies |
| title_sub | antecedents, boundary conditions, and consequences of emotional climates and competencies |
| topic | Betriebsklima stw Emotion stw Organisationsverhalten stw Unternehmensorganisation stw Wettbewerbsvorteil stw Arbeitsleistung (DE-588)4002719-3 gnd Betriebsklima (DE-588)4006188-7 gnd Personalpolitik (DE-588)4045269-4 gnd |
| topic_facet | Betriebsklima Emotion Organisationsverhalten Unternehmensorganisation Wettbewerbsvorteil Arbeitsleistung Personalpolitik Hochschulschrift |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018687036&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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