Adaptive project framework: managing complexity in the face of uncertainty
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Upper Saddle River, NJ [u.a.]
Addison-Wesley
2010
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022317006&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XX, 355 S. graph. Darst. |
| ISBN: | 0321525612 9780321525611 |
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1
AOTLVE JPROIEC
MANAGING COMPLEXITY IN THE FACE OF UNCERTAINTY
ROBERT K. WYSOCKI, PH.D.
AADDISON-WESLEY
UPPER SADDLE RIVER, NJ * BOSTON * INDIANAPOLIS * SAN FRANCISCO NEW YORK
* TORONTO * MONTREAL * LONDON * MUNICH * PARIS * MADRID CAPETOWN *
SYDNEY * TOKYO * SINGAPORE * MEXICO CITY
IMAGE 2
CONTENTS
PREFACE ACKNOWLEDGMENTS
ABOUT THE AUTHOR
INTRODUCTION THE CONTEMPORARY PROJECT LANDSCAPE ADAPTIVE PROJECT
FRAMEWORK BALANCE BETWEEN STAFF, PROCESS, AND TECHNOLOGY CHARACTERISTICS
OF THE PROJECT
BUSINESS PROCESS LIFE CYCLE PROJECT MANAGEMENT LIFE CYCLE PROFILE OF THE
PROJECT TEAM PROFILE OF THE CLIENT TEAM SUPPORTING TECHNOLOGY PROJECT
MANAGEMENT IS ORGANIZED COMMON SENSE
1. WHAT BUSINESS SITUATION IS BEING ADDRESSED BY THIS PROJECT? 2. WHAT
BO YOU NEED TO DO? 3. WHAT WILL YOU BO?
4. HOW WILL YOU BO IT? 5. HOW WILL YOU KNOW YOU BID IT? 6. HOW WELL BID
YOU BO? PROJECT MANAGEMENT IS ORGANIZED COMMON SENSE WHY I WROTE THIS
BOOK
HOW THIS BOOK IS STRUCTURED
XV
XVII
XIX
1 2 4 3
7 8
11 15 16 17 17 17
18
18 19 19 19 19 20 20 20 21
IMAGE 3
CASE STUDIES
SNACKS FIFTH AVENUE: KIOSK BESIGN KAMIKAZI SOFTWARE SYSTEMS: SYSTEMS
BEVELOPMENT PROJECT MANAGEMENT PROCESS BESIGN PIZZA BELIVERED QUICKLY:
ORDER ENTRY AND HOME
DELIVERY PROCESS BESIGN TRY & BUY BEPARTMENT STORES: CURRICULUM BESIGN,
BEVELOPMENT, AND BELIVERY WHO SHOULD READ THIS BOOK?
PROJECT AND PROGRAM MANAGERS SOFTWARE BEVELOPERS PRODUCT BEVELOPERS
PROCESS BESIGNERS BUSINESS ANALYSTS PROCESS IMPROVEMENT PROFESSIONALS
RESEARCH & BEVELOPMENT PROFESSIONALS PROBLEM SOLVERS PUTTING IT ALL
TOGETHER
CHAPTER 1: OVERVIEW OF THE ADAPTIVE PROJECT FRAMEWORK THE FUNDAMENTALS
OF THE ADAPTIVE PROJECT FRAMEWORK CLIENT OR CUSTOMER? THE APF PROJECT
TEAM
FIRST LOOK AT APF GOAL, SOLUTION, FUNCTIONS, AND FEATURES TRADITIONAL
PROJECT MANAGEMENT (TPM)
LINEAR MODELS INCREMENTAL MODELS AGILE PROJECT MANAGEMENT (APM)
ITERATIVE MODELS
ADAPTIVE MODELS CASE STUDY: TRY & BUY DEPARTMENT STORES-DSDM APPROACH
ADAPTIVE PROJECT FRAMEWORK
APF S ROOTS SCOPE IS VARIABLE APF JUST-IN-TIME PLANNING
21 22
22
23
24 24 25
25 25 25 26 26 26 26 27
29 30 31 31 32
34 37 38 40
43 44 48
58 58 59 60
61
* VI * CONTENTS
IMAGE 4
CHANGE IS EXPECTED 62
THE APF PROJECT CONTRACT 62
AN APF PROJECT IS MISSION CRITICAL 63
THE ROLES OF THE CLIENT AND THE PROJECT MANAGER IN AN APF PROJECT 63
APF IS NOT A RECIPE TO BE BLINDLY FOLLOWED 65
WHY BO WE NEED APF? 65
BENEFITS OF APF VERSUS TPM APPROACHES 66
CORE VALUES OF APF 68
OVERVIEW OF THE APF LIFE CYCLE 73
THE APF SCOPE TRIANGLE 81
CASE STUDY: PDQ PRIORITIZED SCOPE TRIANGLE 85
APPLICATIONS OF APF 86
EXTREME PROJECT MANAGEMENT 89
EMERTXE PROJECT MANAGEMENT 90
PUTTING IT ALL TOGETHER 91
DISCUSSION QUESTIONS 91
CHAPTER 2: HOW TO SCOPE THE APF PROJECT 93
OVERVIEW OF THE APF VERSION SCOPE PHASE 94
APF VERSION SCOPE BEFINING PROCESS 97
APF VERSION SCOPE PLANNING PROCESS 97
APF VERSION SCOPE PHASE: THE DEFINING PROCESS 98 INITIATE ADDRESSING A
PROBLEM OR OPPORTUNITY, 99 BEVELOP CONDITIONS OF SATISFACTION 99
WRITE A PROJECT OVERVIEW STATEMENT 106
SEEK STAGEGATE 1 APPROVAL 110
CASE STUDIES 110
CASE STUDY: SNACKS FIFTH AVENUE - KIOSK BESIGN 110 CASE STUDY: KAMIKAZI
SOFTWARE SYSTEMS - SYSTEMS BEVELOPMENT PROJECT MANAGEMENT PROCESS BESIGN
112 CASE STUDY: PIZZA BELIVERED QUICKLY - ORDER
ENTRY AND HOME BELIVERY PROCESS BESIGN 112 CASE STUDY: TRY & BUY
BEPARTMENT STORES- CURRICULUM BESIGN, BEVELOPMENT, AND BELIVERY. 116
APPROACHES TO REQUIREMENTS ELICITATION 118
CONTENTS
IMAGE 5
CASE STUDY: PIZZA BELIVERED QUICKLY - ORDER
ENTRY AND HOME BELIVERY PROCESS BESIGN 124 CASE STUDY: TRY & BUY
BEPARTMENT STORES - CURRICULUM BESIGN, BEVELOPMENT, AND BELIVERY 126 APF
VERSION SCOPE: PLANNING PROCESS 128
CHOOSING THE PROJECT MANAGEMENT QUADRANT AND MODEL 129
PRIORITIZE THE SCOPE TRIANGLE 131
BEVELOP MID-LEVEL WORK BREAKDOWN STRUCTURE 132 PRIORITIZE FUNCTIONAL
REQUIREMENTS 134
BEVELOP HIGH-LEVEL PROJECT PLAN 137
VERSION SCOPE PHASE KICK-OFF MEETING 141
TEAM FORMATION 142
PUTTING IT ALL TOGETHER 143
DISCUSSION QUESTIONS 143
CHAPTER 3: HOW TO PLAN AN APF CYCLE 145
AN OVERVIEW OF THE APF CYCLE PLANNING PHASE 146 THE FIRST CYCLE PLANNING
PHASE 150
THE SECOND AND ALL SUBSEQUENT CYCLE PLANNING PHASES 153 SWIM LANES 153
APF CYCLE PLAN DELIVERABLES 161
UPDATE THE PRIORITIZED FUNCTIONALITY LIST 162
ESTABLISH THE CONTENTS OF THE NEXT CYCLE BUILD INTEGRATIVE SWIM LANES
162
ESTABLISH THE CONTENTS OF THE NEXT CYCLE BUILD PROBATIVE SWIM LANES 164
CREATE THE LOW-LEVEL WBSFOR THIS CYCLE S CONTENTS 164 IDENTIFY RESOURCE
REQUIREMENTS 167
ESTIMATE TASK BURATION 167
ESTABLISH BEPENDENCIES AND CYCLE SCHEDULE 168 GENERATE SUB-TEAM PLANS
170
CYCLE SCOPE CHANGES 176
ISSUE TRACKING AND RESOLUTION 177
MICROMANAGING AN APF CYCLE 178
* VIII * CONTENTS
IMAGE 6
CASE STUDY: TRY & BUY DEPARTMENT STORES
CASE STUDY: PIZZA DELIVERED QUICKLY SUBSYSTEM #1: PIZZA FACTORY LOCATOR
SUBSYSTEM #2: ORDER ENTRY SUBSYSTEM #3: LOGISTICS SUBSYSTEM #4: ORDER
SUBMISSION SUBSYSTEM #5: ROUTING SUBSYSTEM #6: INVENTORY MANAGEMENT
PUTTING IT ALL TOGETHER
DISCUSSION QUESTIONS
CHAPTER 4: HOW TO BUILD THE APF CYCLE OVERVIEW OF THE CYCLE BUILD PHASE
RESPONSIBILITY MATRIX MICRO-LEVEL SCHEDULE
WORK PACKAGES ISSUES LOG PROBLEM SOLVING
CONFLICT RESOLUTION CONSENSUS BUILDING BAILY TEAM MEETINGS STATUS
REPORTS
THE REALITIES OF,THE SWIM LANE ENDING A CYCLE EXTENDING CYCLE LENGTH
CYCLE BUILD VARIATIONS
SINGLE SWIM LANES CONCURRENT SWIM LANES CASE STUDY: KAMIKAZI SOFTWARE
SYSTEMS PUTTING IT ALL TOGETHER DISCUSSION QUESTIONS
CHAPTER 5: HOW TO MANAGE THE CLIENT CHECKPOINT AN OVERVIEW OF THE APF
CLIENT CHECKPOINT PHASE INPUTS TO THE CLIENT CHECKPOINT PHASE
180 182 184 184 185 186 187 187 188 188
189 190 191 193 194 195 197 203 205 206 208
208 210 212 212
213 213 214 215 215
217 218 220
CONTENTS * IX *
IMAGE 7
CLIENT CHECKPOINT QUESTIONS 229
1. WHAT WAS PLANNED? 230
2. WHAT WAS BONE? 230
3. WHAT WAS LEARNED ABOUT THE SOLUTION ? 231
4. IS THE VERSION SCOPE STILL VALID? 231
5. WHAT WAS LEARNED ABOUT THE PROJECT TEAM AND APF? 232 6. IS THE
BEVELOPMENT TEAM WORKING AS EXPECTED? 232 7. IS THE CLIENT TEAM WORKING
AS EXPECTED? 233
8. WHAT WAS LEARNED ABOUT THE APF PROCESS? 233 MAJOR INPUTS TO THE NEXT
CYCLE PLANNING ACTIVITY 234 ANY FUNCTIONALITY AND FEATURES PLANNED AND
INTEGRATED DURING THE PREVIOUS CYCLE 234
ANY FUNCTIONALITY AND FEATURES PLANNED BUT NOT INTEGRATED DURING THE
PREVIOUS CYCLE 235
LEARNING AND BISCOVERY FROM ALL PREVIOUS CYCLES {STORED IN THE SCOPE
BANK) 235
FUNCTIONALITY AND FEATURES IDENTIFIED FOR ALL REMAINING CYCLES (STORED
IN THE SCOPE BANK) 235 ANY ITEMS STILL REMAINING ON THE ISSUES LOG 23 6
TEAM MEMBERS AVAILABLE FOR THE NEXT CYCLE 236 ANY CHANGES THAT TOOK
PLACE IN THE BUSINESS ENVIRONMENT DURING THE PREVIOUS CYCLES 237
ARTIFACTS OF THE CLIENT CHECKPOINT PHASE 237
USING BRAINSTORMING TO IDENTIFY NEXT CYCLE SWIM LANE CONTENTS 237
REPRIORITIZED LIST OF FUNCTIONALITY AND FEATURES TO BE INTEGRATED INTO
THE SOLUTION 239
REPRIORITIZED LIST OF PROBATIVE SWIM LANE IDEAS 239 NEXT CYCLE LENGTH
239
BO THE CUMULATIVE BELIVERABLES MEET EXPECTATIONS? 240 SHOULD THE PROJECT
CONTINUE TO THE NEXT CYCLE? 241 WHAT IS THE PRIORITY ORDER OF THE
REMAINING FUNCTIONALITIES? 242
WHAT SHOULD BE BUILT IN THE NEXT CYCLE? 242
BOES THE PROJECT START OVER? 243
BECISION-MAKING STYLES 243
CONTENTS
IMAGE 8
NEXT CYCLE 245
INTEGRATIVE SWIM LANES FOR THE NEXT CYCLE 245
PROBATIVE SWIM LANES FOR THE NEXT CYCLE 245
CYCLE LENGTH 245
CLIENT CHECKPOINT VARIATIONS 246
APF PROJECT REVIEWS 246
COS & POS REVIEWS 246
CASE STUDY: PDQ 246
PUTTING IT ALL TOGETHER 251
DISCUSSION QUESTIONS 252
CHAPTER 6: HOW TO CONDUCT THE POST-VERSION REVIEW 253 OVERVIEW OF THE
APF POST-VERSION REVIEW PHASE 255 MAJOR QUESTIONS FOR THE POST-VERSION
REVIEW PHASE 256 BID THE TEAM FIND AN ACCEPTABLE SOLUTION ? 256
WERE THE SUCCESS CRITERIA ACHIEVED? 257
IS A SECOND VERSION RECOMMENDED? 258
LESSONS LEARNED 259
HOW WELL BID APF WORK? 259
HOW WELL BID THE PROJECT TEAM USE APF? 259
HOW WELL BID THE BEVELOPMENT TEAM USE APF? 260 HOW WELL BID THE CLIENT
TEAM USE APF? 261
IMPROVEMENT OPPORTUNITIES 261
PROCESS 262
CLIENT TEAM 262
BEVELOPMENT TEAM 263
POST-VERSION FINAL REPORT 264
OVERALL SUCCESS OF THE PROJECT 264
ORGANIZATION OF THE PROJECT 264
TECHNIQUES USED TO GET RESULTS 264
PROJECT STRENGTHS AND WEAKNESSES 265
PROJECT TEAM RECOMMENDATIONS 265
CASE STUDY: SNACKS FIFTH AVENUE-KIOSK DESIGN 265 CASE STUDY: KAMIKAZI
SOFTWARE SYSTEMS-SYSTEMS DEVELOPMENT PROJECT MANAGEMENT PROCESS DESIGN
266
CONTENTS
IMAGE 9
CASE STUDY: PIZZA DELIVERED QUICKLY-ORDER ENTRY
AND HOME DELIVERY PROCESS DESIGN 267
CASE STUDY: TRY & BUY DEPARTMENT STORES- CURRICULUM DESIGN, DEVELOPMENT,
AND DELIVERY 268 PUTTING IT ALL TOGETHER 269
DISCUSSION QUESTIONS 269
CHAPTER 7: ADAPTING APF 211
APF IS FLEXIBLE AND ADAPTIVE 271
VARIATIONS 272
EVOLUTIONARY BEVELOPMENT APF 2 72
PROOF OF CONCEPT 273
REVISING THE VERSION PLAN 274
EMBEDDING APF IN TRADITIONAL PROJECT MANAGEMENT (TPM) 275
BUSINESS JUSTIFICATION FOR USING APF 277
BESIGN CYCLES 277
BUSINESS PROCESS IMPROVEMENT 281
PROTOTYPING 281
RESEARCH & BEVELOPMENT 282
PUTTING IT ALL TOGETHER 282
DISCUSSION QUESTIONS 283
CHAPTER 8: APF IN THE EXTREME 285
DEFINING AN EXTREME PROJECT 286
EXTREME PROJECTS ARE PROCESSES OFBISCOVERY 286 EXTREME PROJECTS ARE
COMPLEX 286
EXTREME PROJECTS REQUIRE A CREATIVE MINDSET ANDAPPROACH 287
EXTREME PROJECTS ARE LEARNING PROJECTS 287
EXTREME PROJECTS BO NOT HAVE SPECIFIED END BATES 287 EXTREME PROJECTS BO
NOT HAVE WELL-DEFINED GOALS 287 EXTREME PROJECTS BO NOT HAVE SPECIFIED
TASK LISTS 288
CONTENTS
IMAGE 10
EXTREME PROJECTS BO NOT FOLLOW ACCEPTED PRACTICES
OF CHANGE MANAGEMENT 288
ANOTHER WAY TO THINK ABOUT EXTREME PROJECTS 288 EXTREME PROJECT LIFE
CYCLE 290
INITIATE 292
SPECULATE 296
INCUBATE 301
REVIEW 303
A VARIATION OF AN EXTREME PROJECT: THE EMERTXE PROJECT 305 COMPARING XPM
AND MPX PMLC MODELS 3 06
PUTTING IT ALL TOGETHER 3 07
DISCUSSION QUESTIONS 307
CHAPTER 9: APF FREQUENTLY ASKED QUESTIONS 3 09
APF IS A WORK IN PROCESS 309
YOU MEAN I M GOING TO ASK MY CLIENTS FOR $1M AND ONE YEAR, AND I CAN T
TELL THEM WHAT THEY WILL GET? 310 CAN THE CLIENTS INCREASE THE BUDGET OR
DEADLINE? 312 WHAT IF YOU CAN T GET THE CLIENT TO BE MEANINGFULLY
INVOLVED? 313
THE CLIENT IS HESITANT TO GET INVOLVED IN A PROJECT THAT IS TECHNICAL
BECAUSE OF PRIOR BAD EXPERIENCES 313 THE CLIENT TEAM BOESN T UNDERSTAND
APF 314
HOW MUCH PLANNING DO YOU DO UP FRONT FOR THE CONTENTSOF THE FIRST FEW
CYCLES? 316
WHAT IF THE TEAM IS RESISTANT TO APF? 317
CAN A DISTRIBUTED TEAM USE APF? HOW? 317
CAN PART OF A PROJECT USE APF? HOW? 319
DO YOU HAVE TO WORRY ABOUT MICRO-MANAGEMENT? 319 HOW DO YOU IMPLEMENT
APF IN AN ORGANIZATION HEAVILY INVESTED IN TPM? 320
BOTTOM-UP IMPLEMENTATION 320
TOP-DOWN IMPLEMENTATION 320
THE CEO SAYS, BO IT! * 321
PUTTING IT ALL TOGETHER 321
CONTENTS * XIII
IMAGE 11
CHAPTER 10: TAKING STOCK 323
ORGANIZATIONAL ENVIRONMENT 324
MAKING CHOICES 324
PRIORITIZATION RULES 325
VALUE OF THE PROJECT LANDSCAPE MODEL 325
THE CURRENT STATE OF APF 325
WHAT HAVE WE DONE? 325
WHAT DO WE STILL NEED TO DO? 329
HOW SHOULD WE DO IT? 329
THE END STATE OF APF 330
IMPLEMENTING APF IN YOUR ORGANIZATION 330
TOP DOWN 330
BOTTOM UP 333
ROLE AND RESPONSIBILITY OF EXECUTIVE MANAGEMENT 334 PUTTING IT ALL
TOGETHER 334
DISCUSSION QUESTIONS 334
APPENDIX: CAREERAGENT OVERVIEW 335
CAREERAGENT FUNCTIONS 335
THE ARCHITECTURE OF CAREERAGENT 336
SECTORS 336
POSITION LEVELS 337
ROLE LEVELS 339
THE CAREERAGENT POSITION PLAYING FIELD 340
INDEX 343
XIV * CONTENTS
|
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| id | DE-604.BV026782472 |
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| indexdate | 2024-12-20T15:11:13Z |
| institution | BVB |
| isbn | 0321525612 9780321525611 |
| language | English |
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| spellingShingle | Wysocki, Robert K. Adaptive project framework managing complexity in the face of uncertainty Adaptives System (DE-588)4247928-9 gnd Projektmanagement (DE-588)4047441-0 gnd Flexibilität (DE-588)4125037-0 gnd Projektplanung (DE-588)4115649-3 gnd |
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| title | Adaptive project framework managing complexity in the face of uncertainty |
| title_auth | Adaptive project framework managing complexity in the face of uncertainty |
| title_exact_search | Adaptive project framework managing complexity in the face of uncertainty |
| title_full | Adaptive project framework managing complexity in the face of uncertainty Robert K. Wysocki |
| title_fullStr | Adaptive project framework managing complexity in the face of uncertainty Robert K. Wysocki |
| title_full_unstemmed | Adaptive project framework managing complexity in the face of uncertainty Robert K. Wysocki |
| title_short | Adaptive project framework |
| title_sort | adaptive project framework managing complexity in the face of uncertainty |
| title_sub | managing complexity in the face of uncertainty |
| topic | Adaptives System (DE-588)4247928-9 gnd Projektmanagement (DE-588)4047441-0 gnd Flexibilität (DE-588)4125037-0 gnd Projektplanung (DE-588)4115649-3 gnd |
| topic_facet | Adaptives System Projektmanagement Flexibilität Projektplanung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=022317006&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT wysockirobertk adaptiveprojectframeworkmanagingcomplexityinthefaceofuncertainty |