Successful information system implementation: the human side
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Newtown Square, Pa.
Project Management Institute
1999
|
| Ausgabe: | 2. ed. |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018590883&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XII, 196 S. graph. Darst. |
| ISBN: | 1880410664 |
Internformat
MARC
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| 100 | 1 | |a Pinto, Jeffrey K. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Successful information system implementation |b the human side |c Jeffrey K. Pinto and Ido Millet |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Newtown Square, Pa. |b Project Management Institute |c 1999 | |
| 300 | |a XII, 196 S. |b graph. Darst. | ||
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-018590883 | |
Datensatz im Suchindex
| _version_ | 1819351227598635008 |
|---|---|
| adam_text | Contents
Figures ix
Tables x
Preface xi
Chapter 1: The Problem with Information System Projects 1
The Evidence 1
The Suspects 4
Toward a New Paradigm 7
Structure of the Book: Processes and People 8
Chapter 2: Implementation Theory: What the Past Has Taught Us 13
Implementation as Change: Early Models 14
Where We Were and Where We Are 16
Content and Process Models of Implementation 19
Conclusions 25
Chapter 3: Defining Implementation Success and Failure 27
A Model of Implementation Success 28
New System Success—Modern Definitions 31
Information Systems Implementation Success: Toward a Comprehensive Model 32
The Assessment of Success Over Time 37
Managing a Portfolio of IS Projects—Welcome to the Management-Information-System Zoo 40
Points to Remember 43
Conclusions 45
Chapter 4: Critical Success Factors in Information System Projects 47
The Research 48
Critical Success Factors—A Ten-Factor Model 53
What Should Information System Professionals Do? 58
Improving the Quality of the Analysis Phase—Three Silver Bullets 65
Conclusions 68
Chapter 5: Techniques for Project Selection, Planning, and Scheduling 71
Prioritizing Information System Projects 73
Common Terminology 78
The Application of Modern Project Management 80
Conclusions 97
vii
Chapter 6: The Politics of Implementation 99
The Setup 99
Avoiding the Sting 99
The Problem with Politics 100
What Is Organization Politics? 101
Using Politics in Corporations 107
Stakeholder Analysis 110
Managerial Implications—What Do We Do? 112
Dealing with System Development Life Cycle Politics 115
Biases Favoring In-House Software Development 116
Conclusions 117
Chapter 7: Team Building and Cross-Functional Cooperation: Setting the Stage for
Success 119
Characteristics of Effective Teams 120
Stages in Group Development 124
Achieving Cross-Functional Cooperation 128
Implications for Project Managers 130
Conclusions 134
Chapter 8: Leadership and Project Success 135
Leadership Behavior and Project Management: What We Know 137
The Dimensions of Information and Decision Authority 140
Four Leadership Styles 141
Some Observations on Project Management Leadership Styles 146
Using Alternative Leadership Styles 149
Chapter 9: Implementation Champions: Our Most Valuable Untapped Resource 151
Champions—Who Are They? 153
The Functions of A Champion 156
Does Championing Behavior Matter? 159
The Championing Process 161
Guidelines for Developing Champions 163
If Necessary, Use Multiple Champions 164
Conclusions 165
Chapter 10: The End Game: Finishing the Project on a High Note 167
The Information System Implementation Marketing-Plan Components 169
Managerial Implications 176
Conclusions 177
Chapter 11: Conclusions: Quo Vadis? 179
Points to Keep in Mind 180
Directions for the Future 185
References 187
Recommended Reading 195
Additional Research on Critical Success Factors 195
|
| any_adam_object | 1 |
| author | Pinto, Jeffrey K. Millet, Ido 1957- |
| author_GND | (DE-588)173478794 |
| author_facet | Pinto, Jeffrey K. Millet, Ido 1957- |
| author_role | aut aut |
| author_sort | Pinto, Jeffrey K. |
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| building | Verbundindex |
| bvnumber | BV024618762 |
| ctrlnum | (OCoLC)247137978 (DE-599)BVBBV024618762 |
| dewey-full | 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038 |
| dewey-search | 658.4038 |
| dewey-sort | 3658.4038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| id | DE-604.BV024618762 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T13:58:55Z |
| institution | BVB |
| isbn | 1880410664 |
| language | English |
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| physical | XII, 196 S. graph. Darst. |
| publishDate | 1999 |
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| publisher | Project Management Institute |
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| spellingShingle | Pinto, Jeffrey K. Millet, Ido 1957- Successful information system implementation the human side |
| title | Successful information system implementation the human side |
| title_auth | Successful information system implementation the human side |
| title_exact_search | Successful information system implementation the human side |
| title_full | Successful information system implementation the human side Jeffrey K. Pinto and Ido Millet |
| title_fullStr | Successful information system implementation the human side Jeffrey K. Pinto and Ido Millet |
| title_full_unstemmed | Successful information system implementation the human side Jeffrey K. Pinto and Ido Millet |
| title_short | Successful information system implementation |
| title_sort | successful information system implementation the human side |
| title_sub | the human side |
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