Six sigma workbook for dummies:
Gespeichert in:
Beteiligte Personen: | , , |
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Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
Hoboken, NJ
Wiley
2006
|
Schriftenreihe: | For dummies
|
Schlagwörter: | |
Links: | http://www.loc.gov/catdir/enhancements/fy0740/2006927762-b.html http://www.loc.gov/catdir/enhancements/fy0740/2006927762-d.html http://www.loc.gov/catdir/enhancements/fy0740/2006927762-t.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016272852&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Beschreibung: | Includes index. |
Umfang: | xii, 296 p. ill. 28 cm |
ISBN: | 0470045191 9780470045190 |
Internformat
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245 | 1 | 0 | |a Six sigma workbook for dummies |c by Craig Gygi ; Bruce Williams ; Terry Gustafson |
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Datensatz im Suchindex
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adam_text | Contents at a Glance
Introduction................................................................................./
Part 1: Getting Started in Six Sigma...............................................5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation..........................................................7
Chapter 2: Forming a Six Sigma Initiative................................................................................................13
Chapter 3: Leading and Managing a Six Sigma Initiative.......................................................................27
Part 11: Defining a Six Sigma Project...........................................43
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project...........................................45
Chapter 5: Brainstorming the Inputs to Your Process...........................................................................53
Chapter 6: Prioritizing Which Inputs to Address...................................................................................69
Part 111: Mastering Measuring.....................................................85
Chapter 7: Categorizing Data and Calculating Measures of Variation.................................................87
Chapter 8: A Picture s Worth 1,000 Words: Measuring with Charts and Graphs.............................107
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly....................................129
Part IV: Assessing the Right Approach to l/our Analysis..............//$ 7
Chapter 10: Mastering Measurement System Analysis (MSA)...........................................................143
Chapter 11: Capability: Matching Performance to Need.....................................................................155
Chapter 12: Narrowing Your Inputs with Confidence..........................................................................169
Part V: Improving and Controlling.............................................183
Chapter 13: Quantifying Variable Relationships...................................................................................185
Chapter 14: Planning and Conducting 2* Factorial Experiments.......................................................209
Chapter 15: Constructing Control Plans and Charts...........................................................................239
Part VI: The Part of Tens...........................................................281
Chapter 16: Ten Implementation Myths of Six Sigma..........................................................................283
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully.................................................287
Index.........................................................................-.............291
Table of Contents
Introduction................................................................................. /
About This Book.........................................................................................................................1
Conventions Used in This Book...............................................................................................2
What You re Not to Read...........................................................................................................2
Foolish Assumptions.................................................................................................................2
How This Book Is Organized.....................................................................................................2
Part I: Getting Started in Six Sigma................................................................................2
Part II: Defining a Six Sigma Project...............................................................................3
Part III: Mastering Measuring..........................................................................................3
Part IV: Assessing the Right Approach to Your Analysis............................................3
Part V: Improving and Controlling.................................................................................3
Part VI: The Part of Tens.................................................................................................4
Icons Used in This Book............................................................................................................4
Where to Go from Here..............................................................................................................4
Part h Getting Started in Six Sigma...............................................5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation.................................7
Recognizing Variation around You...........................................................................................7
Evaluating Variation and Business Performance with Y = f(X) + f.......................................9
Breaking down Y = f(X) + f to a simple process............................................................9
Applying Y = f(X) + f: A practice example.....................................................................9
Assessing the Impact of Variation on Business Performance............................................11
Chapter 2: Forming a Six Sigma Initiative........................................................................13
Planning Your Key Business Objectives (KBOs)..................................................................13
Establishing a KBO checklist........................................................................................14
Verifying your process alignment.................................................................................15
Determining the Proper Training Program...........................................................................16
Who will manage the training program?.....................................................................16
Finding the expertise within your organization.........................................................16
Scoping the training program.......................................................................................17
Recognizing cultural predisposition............................................................................19
Defining the training plan..............................................................................................20
Deciding Who Will Conduct the Training..............................................................................21
Teaming for Success: Shopping for Your Implementation Partners..................................24
Pricing and Contracting Approaches....................................................................................26
Chapter 3: Leading and Managing a Six Sigma Initiative.............................................27
Selecting Your Leadership Team............................................................................................27
Approaching the selection process.............................................................................27
Go, team: Unifying individuals to create a team.........................................................30
Implementing Your Communications Plan...........................................................................31
Understanding the two communications plans.........................................................31
Elements of your communications plan......................................................................31
What s to communicate?...............................................................................................32
Who does the communicating?....................................................................................33
Timing is everything......................................................................................................36
Six Sigma Workbook For Dummies
Using communications tools........................................................................................36
Where, oh, where have the communications gone?..................................................36
Writing your communications plans............................................................................38
Selecting Software Products and Integrating Information Technology Architectures.......39
Yours, mine, or ours: Platform questions...................................................................39
Practitioner tools...........................................................................................................40
Management tools..........................................................................................................40
Enterprise Integration, SOA, and BPM.........................................................................41
Defining and Implementing Your Management Plan............................................................41
Part 11: Defining a Six Sigma Project
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project.................45
Getting Project Ideas by Using the Business Case Writing Tool........................................45
Prioritizing and Aligning Projects with Business-Customer-Process Scorecards............46
Project Definition I: Writing a Problem Statement...............................................................48
Project Definition II: Writing an Objective Statement..........................................................49
Launching a Project.................................................................................................................51
Solutions to Defining a Six Sigma Project..............................................................................52
Chapter 5: Brainstorming the Inputs to Your Process....................................................53
All Together Now: Brainstorming with Your Team to Create Affinity Diagrams..............53
Dem Bones: Creating Fishbone Diagrams.............................................................................57
Examining Your Processes with Process Flow Maps...........................................................60
Finding Critical Fruit in the CT Tree......................................................................................62
Solutions to Brainstorming the Inputs Problems................................................................65
Chapter 6: Prioritizing Which Inputs to Address............................................................69
Weeding and Pruning the Input Garden: Using Pareto Diagrams......................................69
Cementing the Foundation: Creating SIPOC Diagrams........................................................71
Untangling Webs: Creating a Cause-and-Effect Matrix........................................................73
Performing a Failure Modes Effects Analysis (FMEA).........................................................76
Solutions to Prioritizing Inputs Problems.............................................................................80
Part HI: Mastering Measuring......................................................85
Chapter 7: Categorizing Data and Calculating Measures of Variation.......................87
Differentiating Data Types......................................................................................................87
Calculating Measures of Variation Location.........................................................................89
Variety Is the Spice of Life: Measuring Variation Spread.....................................................92
Time Warp: Separating Short-Term and Long-Term Variation............................................94
Solutions to Categorizing Data and Calculating Measures of Variation Problems........100
Chapter 8: A Picture s Worth 1,000 Words: Measuring with Charts and Graphs....107
Putting Dot Plots or Histograms to Use..............................................................................107
Setting Up Box and Whisker Plots.......................................................................................110
Seeing Spots: Using Scatter Plots.........................................................................................114
Hindsight Is 20/20: Using Process Behavior or Time Series Charts................................119
Solutions to Exercises for Yields and Defects Problems...................................................121
Table of Contents
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly...........129
Get Real: Creating Realistic Specifications.........................................................................129
Getting It Right the First Time: Calculating First Time Yield (FTY).................................131
Rolling Many into One: Calculating Rolled Throughput Yield (RTY)..............................132
How Bad Is It, Doc? Calculating Defect Rates..................................................................134
What s Missing? Linking Yield to Defects............................................................................136
Solutions to Yield and Defects Problems............................................................................138
Part IV: Assessing the Right Approach to lour Analysis...............74 /
Chapter 10: Mastering Measurement System Analysis (MSA)..................................143
Your Basic Sanity Check: Auditing Measurement Systems...............................................143
Do We Agree? Performing an Attribute Measurement System Analysis ........................146
Gauging Gages: Analyzing Continuous Variable Measurement Systems........................150
Solutions to MSA Problems..................................................................................................153
Chapter 11: Capability: Matching Performance to Need.............................................155
Calculating and Interpreting Sigma (Z) Scores...................................................................155
Shift Happens: Transforming Between Short- and Long-Term Performance..................158
Calculating and Interpreting Capability Indices.................................................................160
Prescribing an Improvement Plan........................................................................................160
Solutions to Capability Problems.........................................................................................165
Chapter 12: Narrowing Your Inputs with Confidence..................................................169
Creating Confidence Intervals for Means............................................................................170
Calculating Confidence Intervals for Standard Deviations...............................................173
Four Out of Five Recommend: Using Confidence Intervals for Proportions..................176
Solutions to Narrowing Inputs Problems............................................................................179
Part V: Improving and Controlling..............................................183
Chapter 13: Quantifying Variable Relationships...........................................................185
Quantifying Correlation between Variables........................................................................185
Fitting Lines to Variable Relationships................................................................................190
Assessing the Adequacy of a Fitted Line............................................................................192
Solutions to Quantifying Variable Relationships Problems..............................................197
Chapter 14: Planning and Conducting 2* Factorial Experiments...............................209
Don t Be a Frankenstein: Planning Experiments................................................................209
Managing Those Pesky Nuisance Variables........................................................................212
Calculating Main Effects........................................................................................................214
Calculating Interaction Effects.............................................................................................219
Determining Which Effects Are Significant.........................................................................224
The Ultimate Power Trip: Forming Y = f(X) Equations......................................................227
Solutions to 2* Factorial Experiment Problems..................................................................229
Chapter 15: Constructing Control Plans and Charts.....................................................239
Doing the Poka-Yoke: Mistake-Proofing Products or Processes......................................239
Forming Control Plans to Maintain Your Improvements..................................................241
Selecting the Right Control Chart for Your Situation........................................................242
Interpreting Your Control Charts.........................................................................................245
Six Sigma Workbook For Dummies
Constructing an Individuals and Moving Range (1-MR) Chart..........................................249
Raising the Bar for Small Samples: Averages and Ranges (X-R) Charts.........................252
Making a p Chart for Your Attribute Data...........................................................................256
Creating a u Chart for Your Attribute Data.........................................................................260
Solutions to Control Plan and Chart Problems..................................................................265
Part VI: The Part of Tens...........................................................281
Chapter 16: Ten Implementation Myths of Six Sigma..................................................283
Six Sigma Is about Achieving Six Sigma ...........................................................................283
Six Sigma Will Make Us Start All Over Again with Something Different..........................284
Six Sigma Stifles Creativity....................................................................................................284
Modeling Processes Is Too Complicated and Doesn t Go Anywhere..............................284
Six Sigma Is Another Program of the Month ...................................................................285
Six Sigma Is Just a Quick-hit, Cost-Reduction Initiative....................................................285
Six Sigma Is Too Onerous and Prescriptive........................................................................285
You Can t Implement Six Sigma Yourself.............................................................................285
The Six Sigma Approach Is Way Too Expensive and Disruptive......................................286
If You re Not Doing Black Belt Projects, You re Not Really Doing Six Sigma..................286
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully......................287
Properly Scoping Your Project.............................................................................................287
Anticipating Scope Creepy-Crawlies....................................................................................287
Charting the Entire Course...................................................................................................288
Making Sure the Right People Are Aboard..........................................................................288
Remembering That Short Is Sweet.......................................................................................288
Setting Achievable Goals.......................................................................................................289
Communicating for Success.................................................................................................289
Satisfying the Stakeholders...................................................................................................289
Maintaining Active and Unwavering Support.....................................................................289
Applying Formal Project Management................................................................................290
Index.......................................................................................291
|
any_adam_object | 1 |
author | Gygi, Craig Williams, Bruce Gustafson, Terry |
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discipline | Wirtschaftswissenschaften |
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id | DE-604.BV023069692 |
illustrated | Illustrated |
indexdate | 2024-12-20T13:07:56Z |
institution | BVB |
isbn | 0470045191 9780470045190 |
language | English |
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owner | DE-703 |
owner_facet | DE-703 |
physical | xii, 296 p. ill. 28 cm |
publishDate | 2006 |
publishDateSearch | 2006 |
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publisher | Wiley |
record_format | marc |
series2 | For dummies |
spellingShingle | Gygi, Craig Williams, Bruce Gustafson, Terry Six sigma workbook for dummies Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
subject_GND | (DE-588)4219057-5 (DE-588)4047968-7 |
title | Six sigma workbook for dummies |
title_auth | Six sigma workbook for dummies |
title_exact_search | Six sigma workbook for dummies |
title_full | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
title_fullStr | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
title_full_unstemmed | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
title_short | Six sigma workbook for dummies |
title_sort | six sigma workbook for dummies |
topic | Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
topic_facet | Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement Qualitätskontrolle |
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