The evaluation of worldwide digital reference services in libraries:
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Oxford
Chandos
2007
|
| Ausgabe: | 1. publ. in Great Britain |
| Schriftenreihe: | Chandos information professional series
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015739736&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Includes index |
| Umfang: | XV, 174 S. graph. Darst. |
| ISBN: | 184334310X 9781843343103 |
Internformat
MARC
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| 245 | 1 | 0 | |a The evaluation of worldwide digital reference services in libraries |c Jia Liu |
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Datensatz im Suchindex
| _version_ | 1819270751308480512 |
|---|---|
| adam_text | Contents
L;st
of figures and tables
DC
Preface
xiii
About the author
XV
í
Introduction
1
Origin
1
Methodology
9
Structure
10
Notes
11
2
Basics about digital reference services
13
Primary knowtedge
14
Variety of digital reference service
19
Cooperative digital reference services
35
Other issues
38
Notes
44
3
Evaluating digital reference services
4Э
Necessity and importance
50
Evaluation
torgets
51
Evaluation methods
5?
Evaluation workflow
59
Standards and criteria
61
Notes
Θ3
4
Views from the
westera
world: evaluation by the German team
β?
Group division and work distribution
6?
Worldwide Digital Reference Services in Libraries
Timetable
69
Workflow
69
Results
77
Notes
90
5
Views from the eastern world: evaluation by the Chinese team
91
Group division and work distribution
92
Timetable
92
Workflow
93
Results
95
Notes
106
6
Comparisons and conclusions
107
Comparisons
107
Experiences and lessons
125
Conclusions
129
Perspectives
134
Notes
135
Appendices
A Guidelines for Behavioral Performance of Reference
and Information Service Providers
137
В
Project instruction
147
С
Questionnaire/evaluation guide
149
D
Libraries evaluated by the German team
153
E
Libraries evaluated fay the Chinese team
163
Index
173
v«
|
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| discipline | Allgemeines |
| edition | 1. publ. in Great Britain |
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| id | DE-604.BV022533186 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T12:57:29Z |
| institution | BVB |
| isbn | 184334310X 9781843343103 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015739736 |
| oclc_num | 124976815 |
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| physical | XV, 174 S. graph. Darst. |
| publishDate | 2007 |
| publishDateSearch | 2007 |
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| publisher | Chandos |
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| series2 | Chandos information professional series |
| spellingShingle | Liu, Jia The evaluation of worldwide digital reference services in libraries Bibliothèques - Services de référence électroniques - Évaluation Electronic reference services (Libraries) Evaluation Auskunftsdienst (DE-588)4340792-4 gnd Evaluation (DE-588)4071034-8 gnd Elektronische Medien (DE-588)4151918-8 gnd Bibliothek (DE-588)4006439-6 gnd |
| subject_GND | (DE-588)4340792-4 (DE-588)4071034-8 (DE-588)4151918-8 (DE-588)4006439-6 |
| title | The evaluation of worldwide digital reference services in libraries |
| title_auth | The evaluation of worldwide digital reference services in libraries |
| title_exact_search | The evaluation of worldwide digital reference services in libraries |
| title_full | The evaluation of worldwide digital reference services in libraries Jia Liu |
| title_fullStr | The evaluation of worldwide digital reference services in libraries Jia Liu |
| title_full_unstemmed | The evaluation of worldwide digital reference services in libraries Jia Liu |
| title_short | The evaluation of worldwide digital reference services in libraries |
| title_sort | the evaluation of worldwide digital reference services in libraries |
| topic | Bibliothèques - Services de référence électroniques - Évaluation Electronic reference services (Libraries) Evaluation Auskunftsdienst (DE-588)4340792-4 gnd Evaluation (DE-588)4071034-8 gnd Elektronische Medien (DE-588)4151918-8 gnd Bibliothek (DE-588)4006439-6 gnd |
| topic_facet | Bibliothèques - Services de référence électroniques - Évaluation Electronic reference services (Libraries) Evaluation Auskunftsdienst Evaluation Elektronische Medien Bibliothek |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015739736&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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