Achieving ISO/IEC 20000: making metrics work
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
London
BSI
2006
|
| Ausgabe: | 2. ed. |
| Schlagwörter: | |
| Umfang: | VI, 99 S. graph. Darst. |
| ISBN: | 0580474607 |
Internformat
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| 100 | 1 | |a Dugmore, Jenny |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Achieving ISO/IEC 20000 |b making metrics work |c Jenny Dugmore and Shirley Lacy |
| 250 | |a 2. ed. | ||
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Datensatz im Suchindex
| DE-BY-TUM_call_number | 0102 DAT 060f 2007 A 9529(2) |
|---|---|
| DE-BY-TUM_katkey | 1572458 |
| DE-BY-TUM_location | 01 |
| DE-BY-TUM_media_number | 040010082461 |
| _version_ | 1821933393022025728 |
| any_adam_object | |
| author | Dugmore, Jenny Lacy, Shirley |
| author_facet | Dugmore, Jenny Lacy, Shirley |
| author_role | aut aut |
| author_sort | Dugmore, Jenny |
| author_variant | j d jd s l sl |
| building | Verbundindex |
| bvnumber | BV021810526 |
| callnumber-first | H - Social Science |
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| callnumber-search | HD9696.67.A2 |
| callnumber-sort | HD 49696.67 A2 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_tum | DAT 060f |
| ctrlnum | (OCoLC)76610822 (DE-599)BVBBV021810526 |
| discipline | Informatik |
| edition | 2. ed. |
| format | Book |
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| id | DE-604.BV021810526 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T12:42:35Z |
| institution | BVB |
| isbn | 0580474607 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015022828 |
| oclc_num | 76610822 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM |
| owner_facet | DE-91G DE-BY-TUM |
| physical | VI, 99 S. graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | BSI |
| record_format | marc |
| spellingShingle | Dugmore, Jenny Lacy, Shirley Achieving ISO/IEC 20000 making metrics work Computer service industry Management Customer services Quality control Management Information technology Management Total quality management Informationstechnische Industrie (DE-588)4528977-3 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| subject_GND | (DE-588)4528977-3 (DE-588)4047968-7 |
| title | Achieving ISO/IEC 20000 making metrics work |
| title_auth | Achieving ISO/IEC 20000 making metrics work |
| title_exact_search | Achieving ISO/IEC 20000 making metrics work |
| title_full | Achieving ISO/IEC 20000 making metrics work Jenny Dugmore and Shirley Lacy |
| title_fullStr | Achieving ISO/IEC 20000 making metrics work Jenny Dugmore and Shirley Lacy |
| title_full_unstemmed | Achieving ISO/IEC 20000 making metrics work Jenny Dugmore and Shirley Lacy |
| title_short | Achieving ISO/IEC 20000 |
| title_sort | achieving iso iec 20000 making metrics work |
| title_sub | making metrics work |
| topic | Computer service industry Management Customer services Quality control Management Information technology Management Total quality management Informationstechnische Industrie (DE-588)4528977-3 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| topic_facet | Computer service industry Management Customer services Quality control Management Information technology Management Total quality management Informationstechnische Industrie Qualitätskontrolle |
| work_keys_str_mv | AT dugmorejenny achievingisoiec20000makingmetricswork AT lacyshirley achievingisoiec20000makingmetricswork |
Paper/Kapitel scannen lassen
Teilbibliothek Mathematik & Informatik
| Signatur: |
0102 DAT 060f 2007 A 9529(2)
Lageplan |
|---|---|
| Exemplar 1 | Ausleihbar Am Standort |