The culture of evaluation in library and information services:
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Oxford
Chandos
2006
|
| Ausgabe: | 1. publ. in Great Britain |
| Schriftenreihe: | Chandos information professional series
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014683089&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XI, 192 S. |
| ISBN: | 1843341018 1843341026 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Titel: The culture of evaluation in library and information services
Autor: Crawford, John
Jahr: 2006
Contents
Acknowledgements v/7
List of tables ix
About the author xi
1 Overviewing the history of evaluation in tibrary and
Information Services 1
The Bodleian Library extension debate 1
The Edinburgh public libraries survey (1936) 5
The Londoner and His Library 6
Progress to a new agenda 8
2 Reasons for and factors in evaluation 11
What is being measured? 15
Service and research strategies 17
Commonly found measures 22
Externa! monitors 23
Internal monitors 29
LISU 30
Advantages and disadvantages of evaluation 32
3 How survey and evaluation work is done 35
Quantitative methods 36
Qualitative methods 42
Software to support survey and evaluation work 60
Toolkits 63
| The Culture of Evaluation in Library and Information Services_____________
4 General satisfaction survey instruments 67
General surveys in UK higher education 68
The SCONUL template user satisfaction survey 69
LibQUAL+? 73
The German experience 79
The public library experience 81
5 Parallel cultures of evaluation in higher education 85
Examples of good practice 92
Gase study: Student Evaluation Project at Glasgow
Caledonian University 97
Note 105
6 Current and recent research in evaluation of library
and information Services 107
Value and impact 109
Public libraries case study: Norfolk 117
Special libraries case study: Pfizer Ltd 127
Some examples from Poland 132
Notes 134
7 The evaluation of electronic information Services 135
Note 146
8 The challenge of information literacy and an afterword 147
Appendices
A The SCONUL template 2005 151
B The LibQUAL+t,Ä template as used by the Glasgow
University Library 159
C The PLUS questionnaire for adults 169
D The PLUS questionnaire for children 175
Bfbliography lgl
Index 18g
^i
|
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| id | DE-604.BV021484162 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T12:34:15Z |
| institution | BVB |
| isbn | 1843341018 1843341026 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014683089 |
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| physical | XI, 192 S. |
| publishDate | 2006 |
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| publisher | Chandos |
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| series2 | Chandos information professional series |
| spellingShingle | Crawford, John C. The culture of evaluation in library and information services Information services Evaluation Library resources Evaluation Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| subject_GND | (DE-588)4006439-6 (DE-588)4071034-8 (DE-588)4167290-2 |
| title | The culture of evaluation in library and information services |
| title_auth | The culture of evaluation in library and information services |
| title_exact_search | The culture of evaluation in library and information services |
| title_full | The culture of evaluation in library and information services John Crawford |
| title_fullStr | The culture of evaluation in library and information services John Crawford |
| title_full_unstemmed | The culture of evaluation in library and information services John Crawford |
| title_short | The culture of evaluation in library and information services |
| title_sort | the culture of evaluation in library and information services |
| topic | Information services Evaluation Library resources Evaluation Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Leistungsmessung (DE-588)4167290-2 gnd |
| topic_facet | Information services Evaluation Library resources Evaluation Bibliothek Evaluation Leistungsmessung |
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