Customer relationship management: concepts and tools
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Amsterdam [u.a.]
Elsevier
2004
|
| Ausgabe: | 1. publ. |
| Schlagwörter: | |
| Umfang: | XVIII, 359 S. Ill., graph. Darst. |
| ISBN: | 075065502X |
Internformat
MARC
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| 100 | 1 | |a Buttle, Francis A. |e Verfasser |0 (DE-588)171179412 |4 aut | |
| 245 | 1 | 0 | |a Customer relationship management |b concepts and tools |c Francis Buttle |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Amsterdam [u.a.] |b Elsevier |c 2004 | |
| 300 | |a XVIII, 359 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
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| 650 | 7 | |a Klantenservice |2 gtt | |
| 650 | 7 | |a Klantgerichtheid |2 gtt | |
| 650 | 4 | |a Usagers - Gestion | |
| 650 | 4 | |a Customer relations |x Management | |
| 650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Buttle, Francis A. |
| author_GND | (DE-588)171179412 |
| author_facet | Buttle, Francis A. |
| author_role | aut |
| author_sort | Buttle, Francis A. |
| author_variant | f a b fa fab |
| building | Verbundindex |
| bvnumber | BV017725234 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)52532509 (DE-599)BVBBV017725234 |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| id | DE-604.BV017725234 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T11:22:28Z |
| institution | BVB |
| isbn | 075065502X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010654079 |
| oclc_num | 52532509 |
| open_access_boolean | |
| owner | DE-1102 DE-355 DE-BY-UBR DE-19 DE-BY-UBM |
| owner_facet | DE-1102 DE-355 DE-BY-UBR DE-19 DE-BY-UBM |
| physical | XVIII, 359 S. Ill., graph. Darst. |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Elsevier |
| record_format | marc |
| spelling | Buttle, Francis A. Verfasser (DE-588)171179412 aut Customer relationship management concepts and tools Francis Buttle 1. publ. Amsterdam [u.a.] Elsevier 2004 XVIII, 359 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 |
| spellingShingle | Buttle, Francis A. Customer relationship management concepts and tools ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 |
| title | Customer relationship management concepts and tools |
| title_auth | Customer relationship management concepts and tools |
| title_exact_search | Customer relationship management concepts and tools |
| title_full | Customer relationship management concepts and tools Francis Buttle |
| title_fullStr | Customer relationship management concepts and tools Francis Buttle |
| title_full_unstemmed | Customer relationship management concepts and tools Francis Buttle |
| title_short | Customer relationship management |
| title_sort | customer relationship management concepts and tools |
| title_sub | concepts and tools |
| topic | ICT gtt Klantenservice gtt Klantgerichtheid gtt Usagers - Gestion Customer relations Management Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | ICT Klantenservice Klantgerichtheid Usagers - Gestion Customer relations Management Beziehungsmanagement Kundenmanagement |
| work_keys_str_mv | AT buttlefrancisa customerrelationshipmanagementconceptsandtools |