Workplace bullying: what we know, who is to blame, and what can we do?
Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
London [u.a.]
Taylor & Francis
2002
|
| Ausgabe: | 1. publ. |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009623773&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XIII, 208 S. |
| ISBN: | 041524062X 0415240638 |
Internformat
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| 245 | 1 | 0 | |a Workplace bullying |b what we know, who is to blame, and what can we do? |c Charlotte Rayner, Helge Hoel and Cary L. Cooper |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Taylor & Francis |c 2002 | |
| 300 | |a XIII, 208 S. | ||
| 336 | |b txt |2 rdacontent | ||
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| 650 | 7 | |a Distúrbios do comportamento |2 larpcal | |
| 650 | 7 | |a Organisaties |2 gtt | |
| 650 | 7 | |a Psicologia organizacional |2 larpcal | |
| 650 | 7 | |a Treiteren |2 gtt | |
| 650 | 4 | |a Bullying in the workplace | |
| 650 | 4 | |a Bullying in the workplace |x Prevention | |
| 650 | 4 | |a Harassment | |
| 650 | 4 | |a Intimidation | |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-009623773 | |
Datensatz im Suchindex
| DE-BY-TUM_call_number | 0002 PSY 610f 2003 A 13227 |
|---|---|
| DE-BY-TUM_katkey | 1239324 |
| DE-BY-TUM_location | 00 |
| DE-BY-TUM_media_number | 040040006393 |
| _version_ | 1821932120048664577 |
| adam_text | List of figures jx
List of tables x
Foreword xj
1 Introduction j
Waves of awareness around the world 2
Why now? 4
What is bullying at work? 8
What comes next? 16
2 The targets of bullying 19
Studying workplace bullying 19
Is there really a problem? 22
Asking if people have been bullied 23
Identifying high risk groups 25
Bullying as a drawn out affair 27
Being bullied in groups 32
What do targets do when faced with bullying? 33
Measuring bullying 36
What bullying behaviours are reported? 37
Re estimating the numbers: how many are
actually bullied? 40
3 Outcomes of bullying 43
Costs to the individual 43
Behavioural implications of bullying 51
Bullying affects the organisation 54
Who pays for the effects of bullying at work? 59
Costs to society 60
vi Contents
4 Who bullies? 63
Defining a bully 64
What do bullies do? 65
A problem with the data 68
Other sources of data regarding bullies 71
Stereotyping 79
Trying to crack the complexity 80
Direct attempts to study negative behaviours at work 80
Implications for the organisation 82
5 Bullying and corporate culture 85
Corporate culture defined 86
The culture web 87
Putting the web together 97
One culture or many subcultures? 98
Do organisations bully? 98
Labelling the paradigm 100
6 What causes bullying: the instigators 101
Using examples 101
Instigators at the individual level 103
Instigators at the dyadic level 107
Instigators at the group level 110
Instigators at the organisational level 112
Combining the factors together 115
A pressure situation 116
At the level of society 117
Dealing with complexity 120
7 What is bullying? 121
Is there one definition for bullying at work? 121
What is bullying at the interpersonal level? 123
Bullying at the workgroup level 128
Bullying at the organisational level 131
Further levels of analysis 133
Summary 134
8 Who is to blame? 135
At the individual level 136
At the group level 141
At the level of the organisation 141
Summary 142
Contents vii
9 What can individuals do? 145
Deciding whether or not you are being bullied 145
If you are being bullied 147
Using informal methods to get help 149
Using formal methods to get help 153
Leaving the organisation 155
Going to the law 155
Getting back to normal 156
Witnessing bullying 156
Whistle blowing 159
If you are accused of bullying 159
What we can all do 161
10 What can organisations do? 163
Policy and procedures 164
Beyond policies: tackling bullying in other ways 176
Tackling endemic bullying in your organisation 176
Monitoring 180
Tackling pockets of bullying 182
Prevention of bullying 183
And finally... 183
11 Future developments 185
Diversity 186
Hands up, bullies 186
Organisations that bully 187
The ripple effect 189
The nature and prevalence of bullying at work 191
How are we trying to understand bullying at workf 191
Moving forward 192
Appendix 1 Sampling for surveys 193
Appendix 2 Negative behaviours at work 195
Appendix 3 Useful contacts 197
References 199
Index 207
Figures
1.1 A schema of bullying at work 10
2.1 Sample composition 22
2.2 Contact with bullying 25
2.3 Duration of bullying 28
2.4 Bullying and contracted hours 31
2.5 Bullying in the hierarchy 32
2.6 How many were bullied at once? 33
2.7 Actions on being bullied 35
2.8 Most frequently reported negative behaviours 39
3.1 Findings from an Austrian study 52
3.2 Self reported absenteeism 55
4.1 The ladder of effectiveness 76
5.1 The culture web of organisation 87
Tables
2.1 Sample response rates 21
2.2 British surveys of bullying at work 23
2.3 Prevalence of bullying by sector 26
2.4 The actions of the bullied and the non bullied 34
2.5 Experience of negative behaviour and its relationship
to labelling 37
2.6 The experience of weekly acts and labelling as bullied 41
3.1 The association between bullying and health 46
3.2 The effects of bullying on targets 58
4.1 Who is bullying you? 65
4.2 Power Distance descriptors 68
4.3 Gender in bullying 70
|
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| author | Rayner, Charlotte Hoel, Helge Cooper, Cary 1940- |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Psychologie Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| id | DE-604.BV014053927 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T10:58:19Z |
| institution | BVB |
| isbn | 041524062X 0415240638 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009623773 |
| oclc_num | 46976629 |
| open_access_boolean | |
| owner | DE-91 DE-BY-TUM |
| owner_facet | DE-91 DE-BY-TUM |
| physical | XIII, 208 S. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | Taylor & Francis |
| record_format | marc |
| spellingShingle | Rayner, Charlotte Hoel, Helge Cooper, Cary 1940- Workplace bullying what we know, who is to blame, and what can we do? Distúrbios do comportamento larpcal Organisaties gtt Psicologia organizacional larpcal Treiteren gtt Bullying in the workplace Bullying in the workplace Prevention Harassment Intimidation Psychische Belastung (DE-588)4176184-4 gnd Arbeitsplatz (DE-588)4002759-4 gnd |
| subject_GND | (DE-588)4176184-4 (DE-588)4002759-4 |
| title | Workplace bullying what we know, who is to blame, and what can we do? |
| title_auth | Workplace bullying what we know, who is to blame, and what can we do? |
| title_exact_search | Workplace bullying what we know, who is to blame, and what can we do? |
| title_full | Workplace bullying what we know, who is to blame, and what can we do? Charlotte Rayner, Helge Hoel and Cary L. Cooper |
| title_fullStr | Workplace bullying what we know, who is to blame, and what can we do? Charlotte Rayner, Helge Hoel and Cary L. Cooper |
| title_full_unstemmed | Workplace bullying what we know, who is to blame, and what can we do? Charlotte Rayner, Helge Hoel and Cary L. Cooper |
| title_short | Workplace bullying |
| title_sort | workplace bullying what we know who is to blame and what can we do |
| title_sub | what we know, who is to blame, and what can we do? |
| topic | Distúrbios do comportamento larpcal Organisaties gtt Psicologia organizacional larpcal Treiteren gtt Bullying in the workplace Bullying in the workplace Prevention Harassment Intimidation Psychische Belastung (DE-588)4176184-4 gnd Arbeitsplatz (DE-588)4002759-4 gnd |
| topic_facet | Distúrbios do comportamento Organisaties Psicologia organizacional Treiteren Bullying in the workplace Bullying in the workplace Prevention Harassment Intimidation Psychische Belastung Arbeitsplatz |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009623773&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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Teilbibliothek Stammgelände
| Signatur: |
0002 PSY 610f 2003 A 13227
Lageplan |
|---|---|
| Exemplar 1 | Ausleihbar Am Standort |