Customer relationship management:
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
New York [u.a.]
McGraw-Hill
2002
|
| Schriftenreihe: | Briefcase books series
|
| Schlagwörter: | |
| Umfang: | XII, 164 S. |
| ISBN: | 0071379541 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV014009161 | ||
| 003 | DE-604 | ||
| 005 | 20020426 | ||
| 007 | t| | ||
| 008 | 011115s2002 xx |||| 00||| eng d | ||
| 020 | |a 0071379541 |9 0-07-137954-1 | ||
| 035 | |a (OCoLC)47676880 | ||
| 035 | |a (DE-599)BVBBV014009161 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-19 |a DE-703 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.8/12 |2 21 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Anderson, Kristin L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Customer relationship management |c Kristin Anderson ; Carol Kerr |
| 264 | 1 | |a New York [u.a.] |b McGraw-Hill |c 2002 | |
| 300 | |a XII, 164 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Briefcase books series | |
| 650 | 7 | |a Klantgerichtheid |2 gtt | |
| 650 | 7 | |a Relatiemarketing |2 gtt | |
| 650 | 4 | |a Customer relations | |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4151278-9 |a Einführung |2 gnd-content | |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Kerr, Carol |e Verfasser |4 aut | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-009591274 | |
Datensatz im Suchindex
| _version_ | 1818956662646505472 |
|---|---|
| any_adam_object | |
| author | Anderson, Kristin L. Kerr, Carol |
| author_facet | Anderson, Kristin L. Kerr, Carol |
| author_role | aut aut |
| author_sort | Anderson, Kristin L. |
| author_variant | k l a kl kla c k ck |
| building | Verbundindex |
| bvnumber | BV014009161 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)47676880 (DE-599)BVBBV014009161 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01218nam a2200397 c 4500</leader><controlfield tag="001">BV014009161</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20020426 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">011115s2002 xx |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0071379541</subfield><subfield code="9">0-07-137954-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)47676880</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV014009161</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-19</subfield><subfield code="a">DE-703</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Anderson, Kristin L.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer relationship management</subfield><subfield code="c">Kristin Anderson ; Carol Kerr</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York [u.a.]</subfield><subfield code="b">McGraw-Hill</subfield><subfield code="c">2002</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XII, 164 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Briefcase books series</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Klantgerichtheid</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Relatiemarketing</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4151278-9</subfield><subfield code="a">Einführung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kerr, Carol</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009591274</subfield></datafield></record></collection> |
| genre | (DE-588)4151278-9 Einführung gnd-content |
| genre_facet | Einführung |
| id | DE-604.BV014009161 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T10:57:31Z |
| institution | BVB |
| isbn | 0071379541 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009591274 |
| oclc_num | 47676880 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-703 |
| owner_facet | DE-19 DE-BY-UBM DE-703 |
| physical | XII, 164 S. |
| publishDate | 2002 |
| publishDateSearch | 2002 |
| publishDateSort | 2002 |
| publisher | McGraw-Hill |
| record_format | marc |
| series2 | Briefcase books series |
| spelling | Anderson, Kristin L. Verfasser aut Customer relationship management Kristin Anderson ; Carol Kerr New York [u.a.] McGraw-Hill 2002 XII, 164 S. txt rdacontent n rdamedia nc rdacarrier Briefcase books series Klantgerichtheid gtt Relatiemarketing gtt Customer relations Kundenmanagement (DE-588)4236865-0 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Kundenmanagement (DE-588)4236865-0 s DE-604 Kerr, Carol Verfasser aut |
| spellingShingle | Anderson, Kristin L. Kerr, Carol Customer relationship management Klantgerichtheid gtt Relatiemarketing gtt Customer relations Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4151278-9 |
| title | Customer relationship management |
| title_auth | Customer relationship management |
| title_exact_search | Customer relationship management |
| title_full | Customer relationship management Kristin Anderson ; Carol Kerr |
| title_fullStr | Customer relationship management Kristin Anderson ; Carol Kerr |
| title_full_unstemmed | Customer relationship management Kristin Anderson ; Carol Kerr |
| title_short | Customer relationship management |
| title_sort | customer relationship management |
| topic | Klantgerichtheid gtt Relatiemarketing gtt Customer relations Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Klantgerichtheid Relatiemarketing Customer relations Kundenmanagement Einführung |
| work_keys_str_mv | AT andersonkristinl customerrelationshipmanagement AT kerrcarol customerrelationshipmanagement |