Empowerment: HR strategies for service excellence
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Oxford [u.a.]
Butterworth-Heinemann
2001
|
| Ausgabe: | 1. publ |
| Schriftenreihe: | Hospitality, leisure and tourism
|
| Schlagwörter: | |
| Umfang: | XVII, 300 S. |
| ISBN: | 0750652446 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV013882837 | ||
| 003 | DE-604 | ||
| 005 | 20011213 | ||
| 007 | t| | ||
| 008 | 010828s2001 xx |||| 00||| eng d | ||
| 020 | |a 0750652446 |9 0-7506-5244-6 | ||
| 035 | |a (OCoLC)46511943 | ||
| 035 | |a (DE-599)BVBBV013882837 | ||
| 040 | |a DE-604 |b ger |e rakwb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-739 | ||
| 050 | 0 | |a HD9980.5 | |
| 082 | 0 | |a 658.3 |2 21 | |
| 084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
| 100 | 1 | |a Lashley, Conrad |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Empowerment |b HR strategies for service excellence |c Conrad Lashley |
| 250 | |a 1. publ | ||
| 264 | 1 | |a Oxford [u.a.] |b Butterworth-Heinemann |c 2001 | |
| 300 | |a XVII, 300 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Hospitality, leisure and tourism | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Service industries |x Management | |
| 650 | 4 | |a Service industries |x Quality control | |
| 650 | 0 | 7 | |a Empowerment |0 (DE-588)4474644-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |D s |
| 689 | 0 | 1 | |a Empowerment |0 (DE-588)4474644-1 |D s |
| 689 | 0 | |5 DE-604 | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-009497810 | |
Datensatz im Suchindex
| _version_ | 1818956517073747968 |
|---|---|
| any_adam_object | |
| author | Lashley, Conrad |
| author_facet | Lashley, Conrad |
| author_role | aut |
| author_sort | Lashley, Conrad |
| author_variant | c l cl |
| building | Verbundindex |
| bvnumber | BV013882837 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 250 |
| ctrlnum | (OCoLC)46511943 (DE-599)BVBBV013882837 |
| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1. publ |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01302nam a2200409 c 4500</leader><controlfield tag="001">BV013882837</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20011213 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">010828s2001 xx |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0750652446</subfield><subfield code="9">0-7506-5244-6</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)46511943</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV013882837</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-739</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD9980.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3</subfield><subfield code="2">21</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 250</subfield><subfield code="0">(DE-625)141969:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Lashley, Conrad</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Empowerment</subfield><subfield code="b">HR strategies for service excellence</subfield><subfield code="c">Conrad Lashley</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. publ</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Oxford [u.a.]</subfield><subfield code="b">Butterworth-Heinemann</subfield><subfield code="c">2001</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVII, 300 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Hospitality, leisure and tourism</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries</subfield><subfield code="x">Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service industries</subfield><subfield code="x">Quality control</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Empowerment</subfield><subfield code="0">(DE-588)4474644-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistungsbetrieb</subfield><subfield code="0">(DE-588)4012181-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistungsbetrieb</subfield><subfield code="0">(DE-588)4012181-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Empowerment</subfield><subfield code="0">(DE-588)4474644-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-009497810</subfield></datafield></record></collection> |
| id | DE-604.BV013882837 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T10:55:12Z |
| institution | BVB |
| isbn | 0750652446 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009497810 |
| oclc_num | 46511943 |
| open_access_boolean | |
| owner | DE-739 |
| owner_facet | DE-739 |
| physical | XVII, 300 S. |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Butterworth-Heinemann |
| record_format | marc |
| series2 | Hospitality, leisure and tourism |
| spelling | Lashley, Conrad Verfasser aut Empowerment HR strategies for service excellence Conrad Lashley 1. publ Oxford [u.a.] Butterworth-Heinemann 2001 XVII, 300 S. txt rdacontent n rdamedia nc rdacarrier Hospitality, leisure and tourism Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Empowerment (DE-588)4474644-1 s DE-604 |
| spellingShingle | Lashley, Conrad Empowerment HR strategies for service excellence Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| subject_GND | (DE-588)4474644-1 (DE-588)4012181-1 |
| title | Empowerment HR strategies for service excellence |
| title_auth | Empowerment HR strategies for service excellence |
| title_exact_search | Empowerment HR strategies for service excellence |
| title_full | Empowerment HR strategies for service excellence Conrad Lashley |
| title_fullStr | Empowerment HR strategies for service excellence Conrad Lashley |
| title_full_unstemmed | Empowerment HR strategies for service excellence Conrad Lashley |
| title_short | Empowerment |
| title_sort | empowerment hr strategies for service excellence |
| title_sub | HR strategies for service excellence |
| topic | Customer services Management Service industries Management Service industries Quality control Empowerment (DE-588)4474644-1 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Customer services Management Service industries Management Service industries Quality control Empowerment Dienstleistungsbetrieb |
| work_keys_str_mv | AT lashleyconrad empowermenthrstrategiesforserviceexcellence |