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Communicating with strangers: an approach to intercultural communication

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Bibliographic Details
Main Authors:	Gudykunst, William B. 1947-2005 (Author), Kim, Young Y. (Author)
Format:	Book
Language:	English
Published:	Boston, Mass. [u.a.] McGraw-Hill 1997
Edition:	3. ed.
Subjects:	Kulturkontakt Interkulturelle Kompetenz
Links:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008284930&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Physical Description:	XIV, 444 S. graph. Darst.

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Record in the Search Index

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adam_text	IMAGE 1 THIRD EDITION COMMUNICATING WITH STRANGERS AN APPROACH TO INTERCULTURAL COMMUNICATION WILLIAM B. GUDYKUNST CALIFORNIA STATE UNIVERSITY, FULLERTON YOUNG YUN KIM UNIVERSITY OF OKLAHOMA BOSTON, MASSACHUSETTS BURR RIDGE, ILLINOIS DUBUQUE, IOWA MADISON, WISCONSIN NEW YORK, NEW YORK SAN FRANCISCO, CALIFORNIA ST. LOUIS, MISSOURI IMAGE 2 CONTENTS PREFACE XII PART ONE CONCEPTUAL FOUNDATIONS 1 1 INTRODUCTION 3 CONCEPTUALIZING COMMUNICATION 6 CONCEPTUALIZING CULTURE 15 DIFFERENTIATING TERMINOLOGY 19 PLAN FOR THE BOOK 21 SUMMARY 21 STUDY QUESTIONS 22 SUGGESTED READING 22 2 AN APPROACH TO THE STUDY OF INTERCULTURAL COMMUNICATION 23 THE CONCEPT OF THE STRANGER 24 INTERGROUP AND INTERPERSONAL BEHAVIOR 27 ANXIETY AND UNCERTAINTY MANAGEMENT 32 AN ORGANIZING MODEL FOR STUDYING COMMUNICATION WITH STRANGERS 44 SUMMARY 49 STUDY QUESTIONS 50 SUGGESTED READING 50 PART TWO INFLUENCES ON THE PROCESS OF COMMUNICATING WITH STRANGERS 51 3 CULTURAL INFLUENCES ON THE PROCESS 53 INDIVIDUALISM-COLLECTIVISM 56 HOFSTEDE S DIMENSIONS OF CULTURAL VARIABILITY 71 KLUCKHOHN AND STRODTBECK S VALUE ORIENTATIONS 75 PARSONS PATTERN VARIABLES 78 STRUCTURAL TIGHTNESS 81 VII IMAGE 3 VIII CONTENTS SUMMARY 82 STUDY QUESTIONS 83 SUGGESTED READING 83 4 SOCIOCULTURAL INFLUENCES ON THE PROCESS 84 MEMBERSHIPS IN SOCIAL GROUPS 84 THE NATURE OF SOCIAL IDENTITIES 88 SOCIAL IDENTITIES INFLUENCING OUR COMMUNICATION WITH STRANGERS 92 SUMMARY 107 STUDY QUESTIONS 108 SUGGESTED READING 109 5 PSYCHOCULTURAL INFLUENCES ON THE PROCESS 110 THE NATURE OF EXPECTATIONS 110 STEREOTYPES 112 INTERGROUP ATTITUDES 119 CHANGING OUR EXPECTATIONS OF STRANGERS 135 CHANGE IN ATTITUDES TOWARD THE GROUP AS A WHOLE 136 SUMMARY 138 STUDY QUESTIONS 138 SUGGESTED READING 139 6 ENVIRONMENTAL INFLUENCES ON THE PROCESS 140 THE PHYSICAL ENVIRONMENT 141 THE SITUATION 146 SITUATIONAL NORMS AND RULES 151 THE PSYCHOLOGICAL ENVIRONMENT 156 SUMMARY 162 STUDY QUESTIONS 163 SUGGESTED READING 163 PART THREE INTERPRETING AND TRANSMITTING MESSAGES 165 7 INTERPRETING MESSAGES 167 PERCEPTUAL PROCESSES 168 IMAGE 4 CONTENTS MAKING ATTRIBUTIONS 173 COGNITIVE STYLES 182 PATTERNS OF THOUGHT 187 SUMMARY 192 STUDY QUESTIONS 193 SUGGESTED READING 193 8 VERBAL MESSAGES 194 THE NATURE OF LANGUAGE 195 CULTURAL VARIATIONS IN LANGUAGE USAGE 195 CULTURAL VARIATIONS IN VERBAL MESSAGES 199 LANGUAGE USAGE IN COMMUNICATING WITH STRANGERS 209 SUMMARY 222 STUDY QUESTIONS 223 SUGGESTED READING 223 9 NONVERBAL MESSAGES 224 THE NATURE OF NONVERBAL COMMUNICATION 225 -CROSS-CULTURAL VARIABILITY IN NONVERBAL MESSAGES 226 NONVERBAL CUES IN COMMUNICATING WITH STRANGERS 238 SUMMARY 244 STUDY QUESTIONS 245 SUGGESTED READING 245 PART FOUR INTERACTING WITH STRANGERS 247 10 COMMUNICATING EFFECTIVELY WITH STRANGERS 249 DEFINING COMMUNICATION EFFECTIVENESS AND COMPETENCE 249 APPROACHES TO THE STUDY OF EFFECTIVE COMMUNICATION 254 COMPONENTS OF PERCEIVED COMPETENCE 256 SUMMARY 275 STUDY QUESTIONS 275 SUGGESTED READING 276 11 MANAGING CONFLICT WITH STRANGERS 277 THE NATURE OF CONFLICT 278 IMAGE 5 CONTENTS CULTURAL AND ETHNIC DIFFERENCES IN MANAGING CONFLICT 280 MANAGING INTERGROUP CONFLICT 285 CONSTRUCTIVE CONFLICT MANAGEMENT 287 COMMUNICATING TO MANAGE CONFLICT 294 SUMMARY 301 STUDY QUESTIONS 301 SUGGESTED READING 302 12 DEVELOPING RELATIONSHIPS WITH STRANGERS 303 UNIVERSAL ASPECTS OF RELATIONSHIPS 304 CROSS-CULTURAL VARIATIONS IN INTERPERSONAL AND ROMANTIC RELATIONSHIPS 306 THE DEVELOPMENT OF INTERPERSONAL RELATIONSHIPS WITH STRANGERS 317 ROMANTIC RELATIONSHIPS WITH STRANGERS 328 SUMMARY 333 STUDY QUESTIONS 334 SUGGESTED READING 334 13 ADAPTING TO NEW CULTURES 335 CROSS-CULTURAL ADAPTATION 336- THE ROLE OF COMMUNICATION 339 FACTORS INFLUENCING ADAPTIVE COMMUNICATION 346 ADAPTATION AND PSYCHOLOGICAL HEALTH 351 SUMMARY 352 STUDY QUESTIONS 353 SUGGESTED READING 354 14 BECOMING INTERCULTURAL 355 ENCOUNTERING DIFFERENT CULTURES 356 THE PROCESS OF INTERCULTURAL TRANSFORMATION 358 INTERCULTURAL PERSONHOOD 364 PROMOTING INTERCULTURAL GROWTH 367 SUMMARY 369 STUDY QUESTIONS 370 SUGGESTED READING 370 15 COMMUNITY THROUGH DIVERSITY 371 WALKING A NARROW RIDGE 372 CHARACTERISTICS OF COMMUNITY 374 IMAGE 6 CONTENTS XI COMMUNITY AND PUBLIC LIFE 376 ETHICAL ISSUES IN BUILDING COMMUNITY WITH STRANGERS 378 PRINCIPLES OF COMMUNITY BUILDING 380 SUMMARY 384 STUDY QUESTIONS 385 SUGGESTED READING 385 REFERENCES 386 INDEX 435
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spellingShingle	Gudykunst, William B. 1947-2005 Kim, Young Y. Communicating with strangers an approach to intercultural communication Kulturkontakt (DE-588)4033569-0 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd
subject_GND	(DE-588)4033569-0 (DE-588)4200053-1
title	Communicating with strangers an approach to intercultural communication
title_auth	Communicating with strangers an approach to intercultural communication
title_exact_search	Communicating with strangers an approach to intercultural communication
title_full	Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim
title_fullStr	Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim
title_full_unstemmed	Communicating with strangers an approach to intercultural communication William B. Gudykunst ; Young Yun Kim
title_short	Communicating with strangers
title_sort	communicating with strangers an approach to intercultural communication
title_sub	an approach to intercultural communication
topic	Kulturkontakt (DE-588)4033569-0 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd
topic_facet	Kulturkontakt Interkulturelle Kompetenz
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008284930&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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