Statistical process control:
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Oxford [u.a.]
Butterworth-Heinemann
1996
|
| Ausgabe: | 3. ed. |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007427234&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XIII, 438 S. graph. Darst. |
| ISBN: | 0750624647 |
Internformat
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| 264 | 1 | |a Oxford [u.a.] |b Butterworth-Heinemann |c 1996 | |
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Datensatz im Suchindex
| DE-BY-TUM_call_number | 0702 FER 060f 96 A 3444 |
|---|---|
| DE-BY-TUM_katkey | 796661 |
| DE-BY-TUM_location | 07 |
| DE-BY-TUM_media_number | 040070100539 |
| _version_ | 1821930842932379648 |
| adam_text | Contents
Preface xi
Part 1 Process Understanding
1 Quality, processes and control 3
Objectives 3
1.1 The basic concepts 3
1.2 Design, conformance and costs 8
1.3 TQM, processes and the SPC system 14
1.4 Some basic tools 17
Chapter highlights 18
References 20
Discussion questions 21
2 Understanding the process 23
Objectives 23
2.1 Improving customer satisfaction through
process management 23
2.2 Information about the process 26
2.3 Process mapping and flowcharting 29
2.4 Process mapping and analysis 33
2.5 Development and re engineering of the process 36
Chapter highlights 39
References 40
Discussion questions 40
3 Process data collection and presentation 41
Objectives 41
3.1 The systematic approach 41
3.2 Data collection 43
3.3 Bar charts and histograms 45
vi Contents
3.4 Graphs, run charts and other pictures 53
3.5 Conclusions 56
Chapter highlights 56
References 57
Discussion questions 57
Part 2 Process Variability
4 Variation and its management 63
Objectives 63
4.1 The way managers look at data 63
4.2 Interpretation of data 64
4.3 Causes of variation 68
4.4 Accuracy and precision 72
4.5 In summary 77
Chapter highlights 80
References 81
Discussion questions 81
5 Variables and process variation 82
Objectives 82
5.1 Measures of accuracy or centring 82
5.2 Measures of precision or spread 85
5.3 The normal distribution 88
5.4 Sampling and averages 89
Chapter highlights 95
References 96
Discussion questions 96
Worked examples using the normal distribution 98
Part 3 Process Control
6 Process control using variables 105
Objectives 105
6.1 Means, ranges and charts 105
6.2 Are we in control? 118
6.3 Do we continue to be in control? 120
6.4 Choice of sample size and frequency, and control limits 123
6.5 Short , medium and long term variation a change in the
standard practice 127
6.6 Summary of SPC for variables using X and R charts 136
Chapter highlights 136
Contents vii
References 137
Discussion questions 138
Worked examples 146
7 Other types of control charts for variables 158
Objectives 158
7.1 Life beyond the mean and range chart 158
7.2 Charts for individuals or run charts 160
7.3 Median, mid range and multi vari charts 166
7.4 Moving mean, moving range, and exponentially weighted
moving average (EWMA) charts 170
7.5 Control charts for standard deviation (ct) 181
7.6 Techniques for short run SPC 187
7.7 Summarizing control charts for variables 189
Chapter highlights 189
References 191
Discussion questions 191
Worked example 198
8 Process control by attributes 200
Objectives 200
8.1 Underlying concepts 200
8.2 np charts for number of defectives or non conforming units 203
8.3 /7 charts for proportion defective or non conforming units 212
8.4 c charts for number of defects/non conformities 216
8.5 M charts for number of defects/non conformities per unit 219
8.6 Attribute data in non manufacturing 226
Chapter highlights 232
References 233
Discussion questions 234
Worked examples 237
9 Cumulative sum (cusum) charts 240
Objectives 240
9.1 Introduction to cusum charts 240
9.2 Interpretation of simple cusum charts 244
9.3 Product screening and pre selection 249
9.4 Cusum decision procedures 250
Chapter highlights 256
References 257
Discussion questions 257
Worked examples 264
viii Contents
Part 4 Process Capability
10 Process capability for variables and its measurement 273
Objectives 273
10.1 Will it meet the requirements? 273
10.2 Process capability indices 275
10.3 Interpreting capability indices 280
10.4 The use of control chart and process capability data 281
10.5 A service industry example process capability analysis
in a bank 284
Chapter highlights 285
References 286
Discussion questions 287
Worked examples 287
Part 5 Process Improvement
11 Process problem solving and improvement 291
Objectives 291
11.1 Introduction 291
11.2 Pareto analysis 294
11.3 Cause and effect analysis 303
11.4 Scatter diagrams 310
11.5 Stratification 312
11.6 Summarizing problem solving and improvement 314
Chapter highlights 315
References 316
Discussion questions 317
Worked examples 321
12 Managing out of control processes 329
Objectives 329
12.1 Introduction 329
12.2 Process improvement strategy 330
12.3 Use of control charts for trouble shooting 332
12.4 Assignable or special causes of variation 343
Chapter highlights 345
References 346
Discussion questions 347
Contents ix
13 Designing the statistical process control (SPC) system 348
Objectives 348
13.1 SPC and the quality system 348
13.2 Teamwork and process control/improvement 351
13.3 Improvements in the process 354
13.4 Taguchi methods 363
13.5 Summarizing improvement 368
Chapter highlights 369
References 370
Discussion questions 371
14 The implementation of statistical process control (SPC) 372
Objectives 372
14.1 Introduction 372
14.2 Successful users of SPC and the benefits derived 373
14.3 The implementation of SPC 374
A final comment 378
Chapter highlights 379
Appendices
A The normal distribution and non normality 380
B Constants used in the design of control charts for mean 390
C Constants used in the design of control charts for range 391
D Constants used in the design of control charts for median
and range 392
E Constants used in the design of control charts for standard
deviation 393
F Cumulative Poisson probability tables 394
G Confidence limits and tests of significance 405
H OC curves and ARL curves for X and R charts 415
I Autocorrelation 420
J Approximations to assist in process control of attributes 422
K Glossary of terms and symbols 427
Index 435
|
| any_adam_object | 1 |
| author | Oakland, John S. |
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| discipline | Werkstoffwissenschaften / Fertigungstechnik Wirtschaftswissenschaften |
| edition | 3. ed. |
| format | Book |
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| id | DE-604.BV011087661 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T10:06:04Z |
| institution | BVB |
| isbn | 0750624647 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007427234 |
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| owner_facet | DE-703 DE-91G DE-BY-TUM |
| physical | XIII, 438 S. graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Butterworth-Heinemann |
| record_format | marc |
| spellingShingle | Oakland, John S. Statistical process control Kwaliteitscontrole gtt Procesbeheersing gtt Qualité - Contrôle - Méthodes statistiques ram Statistische methoden gtt Process control Statistical methods Quality control Statistical methods Statistische Prozesslenkung (DE-588)4249675-5 gnd Statistik (DE-588)4056995-0 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Prozesssteuerung (DE-588)4047594-3 gnd Statistische Qualitätskontrolle (DE-588)4182962-1 gnd |
| subject_GND | (DE-588)4249675-5 (DE-588)4056995-0 (DE-588)4047968-7 (DE-588)4047594-3 (DE-588)4182962-1 |
| title | Statistical process control |
| title_auth | Statistical process control |
| title_exact_search | Statistical process control |
| title_full | Statistical process control John S. Oakland |
| title_fullStr | Statistical process control John S. Oakland |
| title_full_unstemmed | Statistical process control John S. Oakland |
| title_short | Statistical process control |
| title_sort | statistical process control |
| topic | Kwaliteitscontrole gtt Procesbeheersing gtt Qualité - Contrôle - Méthodes statistiques ram Statistische methoden gtt Process control Statistical methods Quality control Statistical methods Statistische Prozesslenkung (DE-588)4249675-5 gnd Statistik (DE-588)4056995-0 gnd Qualitätskontrolle (DE-588)4047968-7 gnd Prozesssteuerung (DE-588)4047594-3 gnd Statistische Qualitätskontrolle (DE-588)4182962-1 gnd |
| topic_facet | Kwaliteitscontrole Procesbeheersing Qualité - Contrôle - Méthodes statistiques Statistische methoden Process control Statistical methods Quality control Statistical methods Statistische Prozesslenkung Statistik Qualitätskontrolle Prozesssteuerung Statistische Qualitätskontrolle |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007427234&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT oaklandjohns statisticalprocesscontrol |
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