Production and operations management: strategic and tactical decisions
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Upper Saddle River, N.J. [u.a.]
Prentice Hall
1996
|
| Ausgabe: | 4. ed. |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007196525&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Ab 5. Aufl. u.d.T.: Heizer, Jay H.: Operations management |
| Umfang: | XXV, 900 S. Ill., graph. Darst. |
| ISBN: | 0131994239 0134383427 |
Internformat
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| 245 | 1 | 0 | |a Production and operations management |b strategic and tactical decisions |c Jay Heizer ; Barry Render |
| 250 | |a 4. ed. | ||
| 264 | 1 | |a Upper Saddle River, N.J. [u.a.] |b Prentice Hall |c 1996 | |
| 300 | |a XXV, 900 S. |b Ill., graph. Darst. | ||
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| 500 | |a Ab 5. Aufl. u.d.T.: Heizer, Jay H.: Operations management | ||
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| 650 | 7 | |a Production - Gestion - Problèmes et exercices |2 ram | |
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Datensatz im Suchindex
| _version_ | 1819331709623074816 |
|---|---|
| adam_text | Contents
Preface x
Foreword by Philip E. Crosby xvi
PART ONE
INTRODUCTION 1 Production/Operations
Management 1
World Class Profile: Whirlpool 2
Heritage of Operations Management 4
Organizing for the Creation of Goods and
Services 7
Why Study P/OM? 7
What Production/Operations
Managers Do 10
Where Are the P/OM Jobs? 11
Preparing for a Career in P/OM? 13
The Productivity Challenge 15
Productivity Measurement 17
Productivity Variables 18
Productivity and the Service Sector 22
Summary 22 Key Terms 23 Solved Problem 23
Discussion Questions 24
Critical Thinking Exercise 24 Problems 24
Case Study: National Air Express 26
Bibliography 27
2 P/OM Strategy and International
Competition 29
World Class Profile: Komatsu 30
The P/OM Mission and Strategy 32
.Systems 32
Mission 33
Strategy 34
Strategic and Tactical Decisions of P/OM 36
Developing a P/OM Strategy 38
P/OM Strategy Considerations 39
Strategy Implementation 39
Strategy Dynamics 42
International Issues in P/OM 43
Achieving a World Class Strategy 44
Summary 46 Key Terms 47 Solved Problem 47
Discussion Questions 47
Critical Thinking Exercise 48 Problems 48
Case Studies: Mink Lube, Inc. 48
Johannsen Steel Company 49
Bibliography 51
2 Supplement:
Decision Making Tools 52
The Analytic Decision Process 53
Models for Decision Making 54
Advantages and Disadvantages of Using Models 55
Decision Theory 55
Fundamentals of Decision Theory 56
Decision Tables 56
Decision Trees 60
Summary 65 Key Terms 65
Using AB.POM and Spreadsheets to Solve
Decision Theory Problems 65
Solved Problems 67 Discussion Questions 67
Critical Thinking Exercise 68 Problems 68
Case Study: Toledo Leather Company 73
Bibliography 74
PART TWO
IDENTIFYING CUSTOMER NEEDS
3 Total Quality Management 75
World Class Profile: Motorola 76
Defining Quality 78
Why Quality Is Important 79
International Quality Standards 80
Total Quality Management 81
Continuous Improvement 82
Employee Empowerment 82
Benchmarking 84
]ust in Time (JIT) 86
Knowledge of TQM Tools 86
Tools for TQM 87
Quality Function Deployment (QFD) 87
Brief Conteni
PART ONE
INTRODUCTION 1 Production/Operations
Management 1
2 P/OM Strategy and International
Competition 29
Supplement:
Decision Making Tools 52
PART TWO
IDENTIFYING CUSTOMER
NEEDS 3 Total Quality Management 75
4 Statistical Quality Control 107
Supplement:
Statistical Tools for Managers 143
5 Forecasting 155
PART THREE
STRATEGIC DECISIONS FOR
MEETING CUSTOMER
NEEDS 6 Product Strategy 207
Supplement:
Linear Programming 239
7 Process Strategies 283
8 State of the Art Technology
in P/OM 321
9 Location Strategies 343
Supplement:
Transportation Modeling 373
rs
10 Operations Layout Strategy 401
Supplement:
Waiting Line Models 444
11 Human Resource Strategy 477
Supplement:
Work Measurement 503
PART FOUR
TACTICAL DECISIONS FOR
MEETING CUSTOMER S
NEEDS 12 Purchasing Management and
Just in Time Strategies 527
Supplement: Learning Curves 554
13 Inventory Management and
Just in Time Tactics 571
Supplement: Simulation 617
14 Material Requirements Planning
(MRP) 647
15 Aggregate Planning 689
16 Scheduling Tactics 725
17 Project Management 771
18 Maintenance and Reliability 819
Appendices 841
Solutions to Even Numbered
Problems 847
Glossary 857
Indices 871
CONTENTS
Taguchi Technique 88
Pareto Charts 90
Process Charts 91
Cause and Effect Diagram 92
Statistical Process Control (SPC) 93
The Role of Inspection 94
When and Where to Inspect 95
Source Inspection 95
Service Industry Inspection 96
Inspection of Attributes vs. Variables 96
Total Quality Management in Services 96
Achieving World Class Standards 98
Summary 99 Key Terms 99
Discussion Questions 100
Critical Thinking Exercise 100 Problems 100
Case Studies: Westover Electrical, Inc. 101
Quality Cleaners 103
Bibliography 105
4 Statistical Quality Control 107
World Class Profile: AVX Kyocera 108
Statistical Process Control (SPC) 110
Control Charts for Variables 113
The Central Limit Theorem 113
Setting Mean Chart Limits (x Charts) 114
Setting Range Chart Limits (R Charts) 116
Control Charts for Attributes 118
Acceptance Sampling 121
Sampling Plans 121
Operating Characteristic (OC) Curves 123
Producer s and Consumer s Risk 124
Average Outgoing Quality 127
Achieving World Class Standards 130
Summary 130 Key Terms 130
Using AB: POM and Spreadsheets to Solve Quality
Control Problems 131
Solved Problems 132 Discussion Questions 134
Critical Thinking Exercise 134 Problems 134
Data Base Application 138
Case Studies: Bayfield Mud Company 139
SPC at the Gazette 141
Bibliography 142
4 Supplement:
Statistical Tools for Managers 143
Discrete Probability Distributions 144
Expected Value of a Discrete Probability Distribution 145
Variance of a Discrete Probability Distribution 146
xix
Continuous Probability Distributions 147
The Normal Distribution 147
Summary 151 Key Terms 151
Usmg Spreadsheets to Compute Expected Values and
Variances 151
Discussion Questions 151
Critical Thinking Exercise 152 Problems 152
Bibliography 153
5 Forecasting 155
World Class Profile: Tupperware 156
What Is Forecasting 158
Forecasting Time Horizons 159
The Influence of Product Life Cycle 159
Types of Forecasts 160
Forecasting Approaches 160
Overview of Qualitative Methods 160
Overview of Quantitative Methods 161
Eight Steps to a Forecasting System 162
Time Series Forecasting 163
Decompos/oon of a Time Series 163
Naive Approach 165
Moving Averages 165
Exponential Smoothing 167
Exponential Smoothing with Trend Adjustment 171
Trend Projections 174
Seasonal Variations in Data 176
Causal Forecasting Methods: Regression and
Correlation Analysis 178
Using Regression Analysis to Forecast 178
Standard Error of the Estimate 181
Correlation Coefficients for Regression Lines 182
Multiple Regression Aiialysis 184
Monitoring and Controlling Forecasts 184
Adaptive Smoothing (86
Focus Forecasting 187
The Computer s Role in Forecasting 187
Achieving World Class Standards 188
Summary 188 Key Terms 188
Using AB .POM and Spreadsheets for Forecasting 189
Solved Problems 192 Discussion Questions 194
Critical Thinking Exercise 194 Problems 194
Data Base Application 203
Case Studies: The North South Airline 204
The Akron Zoological Park 205
Bibliography 206
XX
PART THREE
STRATEGIC DECISIONS FOR
MEETING CUSTOMER
NEEDS 6 Product Strategy 207
World Class Profile: Regal Marine 208
Product Selection 210
Product Options 210
Identifying New Product Opportunities 211
Product Life Cycles 212
Life Cycle and Strategy 214
Product Development 216
The Product Development System 216
Approaches to Product Development 216
Value Analysis 219
Time Based Competition 219
Product by Value 220
Defining and Documenting the Product 221
Make or Buy 222
Group Technology 224
Computer Aided Design 225
Preparing for Production 227
Documentation 227
Configuration Management 228
Services Products Are Different 228
Application of Decision Trees to Product
Design 229
Transition to Production 231
Achieving World Class Standards 231
Summary 232 Key Terms 232
Solved Problem 233
Discussion Questions 234
Critical Thinking Exercise 234 Problems 234
Case Study: GE s Rotary Compressor 236
Bibliography 237
6 Supplement:
Linear Programming 239
Requirements of a Linear Programming
Problem 240
Formulating Linear Programming Problems 241
Shader Electronics Example 241
Graphical Solution to a Linear Programming
Problem 242
CONTENTS
Graphical Representation of Constraints 243
bo Profit Line Solution Method 244
Comer Point Solution Method 246
Solving Minimization Problems 248
The Simplex Method of LP 250
Converting the Constraints to Equations 250
Setting Up the First Simplex Tableau 251
Simplex Solution Procedures 253
Summary of Simplex Steps for Maximization
Problems 256
Shadow Prices 256
Sensitivity Analysis 257
Artificial and Surplus Variables 258
Solving Minimization Problems 259
Solving LP Problems by Computer 259
Karmarkar s Algorithm 260
Summary 261 Key Terms 261
Using AB.POM and Spreadsheets to Solve LP
Problems 261
Solved Problems 264 Discussion Questions 268
Critical Thinking Exercise 269 Problems 269
Data Base Application 276
Case Studies:
Golding Plants and Landscaping 277
Mexicana Wire Works 278
Bibliography 280
7 Process Strategy and
Capacity Planning 283
World Class Profile: Nucor 284
Three Process Strategies 286
Process Focus 286
Product Focus 287
Repetitive Process 287
Moving Toward World Class Performance with
Lean Production 289
Comparison of Process Strategies 291
Selection of Machinery and Equipment 299
Service Process Strategy 294
Service Sector Considerations 294
Customer Contact and Process Strategy 295
Capacity 295
Forecasting Capacity Requirements 297
Decision Trees Applied to Capacity Decisions 298
Managing Demand 300
Break Even Analysis 301
Single Product Case 304
Multiproduct Case 305
CONTENTS
Strategy Driven Investments 307
Investment, Variable Cost, and Cash Flow 308
Net Present Value 308
Achieving World Class Standards 312
Summary 312 Key Terms 313
Solved Problems 313
Discussion Questions 314
Critical Thinking Exercise 314 Problems 314
Case Study: Matthew Yachts, Inc. 319
Bibliography 320
8 State of the Art Technology
inP/OM 321
World Class Profile: AT T 322
Technology in Manufacturing 324
Computer Aided Design (CAD) and Computer Aided
Manufacturing (CAM) 325
Numerical Control 327
Process Control 327
Vision Systems 327
Robots 328
Automated Storage and Retrieval Systems (ASRSs) 328
Automated Guided Vehicles (AGVs) 329
Flexible Manufacturing Systems (FMSs) 329
Computer Integrated Manufacturing (CIM) 329
Expansion of FMS and CIM 330
Technology in Services 332
Information Sciences in Operations 333
Transaction Processing 334
Management Information System (MIS) 335
Decision Support System (DSS) 335
Artificial Intelligence 336
Achieving World Class Standards 338
Summary 338 Key Terms 339
Discussion Questions 339
Critical Thinking Exercises 340 Problems 340
Case Study: Rochester Manufacturing
Corporation (RMC) 340
Bibliography 341
9 Location Strategies 343
World Class Profile: Federal Express 344
The Objectives of Location Strategy 346
Factors That Affect Location Decision 346
Labor Productivity 348
Exchange Rates 350
xxi
Costs 350
Attitudes 350
Methods of Evaluating Location Alternatives 351
The Factor Rating Method 351
Locational Break Even Analysis 353
The Center of Gravity Method 354
The Transportation Model 357
Service/Retail/Professional Sector 358
Achieving World Class Standards 360
Summary 361 Key Terms 361
Using AB. POM and Spreadsheets to Solve Location
Problems 361
Solved Problems 363 Discussion Questions 365
Critical Thinking Exercise 365 Problems 366
Data Base Application 369
Case Study: Southern Recreational Vehicle
Company 371
Bibliography 372
9 Supplement:
Transportation Modeling 373
Developing an Initial Solution—The
Northwest Corner Rule 375
The Stepping Stone Method 376
Demand Not Equal to Supply 381
Degeneracy 381
The MODI Method 383
Facility Location Analysis 384
Summary 387 Key Terms 387
Using AB: POM to Solve Transportation Problems 387
Solved Problems 388 Discussion Questions 391
Critical Thinking Exercise 391 Problems 391
Data Base Application 397
Case Study: Custom Vans 398
Bibliography 399
10 Operations Layout Strategy 401
World Class Profile: Pittsburgh Airport 402
Types of Layout 404
Fixed Position Layout 406
Process Oriented Layout 407
Expert Systems in Layout 412
Work Cells 412
Focused Work Center and the Focused Factory 414
xxii
Office Layout 415
Retail Store Layout 416
Warehousing and Storage Layouts 418
Product Oriented Layout 419
Assembly Line Balancing 420
Achieving World Class Standards 424
Summary 425 Key Terms 426
Using AB:POM to Solve Layout Problems 426
Solved Problems 428 Discussion Questions 432
Critical Thinking Exercise 432 Problems 433
Data Base Application 439
Case Studies: Des Moines National Bank 440
State Automobile License Renewals 442
Bibliography 443
10 Supplement:
Waiting Line Models 444
Queuing Costs 445
Characteristics of a Waiting Line System 446
Arrival Characteristics 446
Waiting Line Characteristics 448
Service Facility Characteristics 449
Measuring the Queue s Performance 451
The Variety of Queuing Models 451
Model A: Single Channel Queuing Model with Poisson
Arrivals and Exponential Service Times 452
Model B: Multiple Channel Queuing Model 456
Model C: Constant Service Time Model 458
Model D: Limited Population Model 459
Other Queuing Approaches 461
Summary 463 Key Terms 463
Using AB.POM and Spreadsheets to Solve Queuing
Problems 463
Solved Problems 465 Discussion Questions 468
Critical Thinking Exercise 469 Problems 469
Case Studies: New England Castings 473
The Winter Park Hotel 475
Bibliography 475
11 Human Resource Strategy 477
World Class Profile: Alaska Airlines 478
Human Resource Strategy 480
Objective of the Human Resource Strategy 480
Constraints on Human Resource Strategy 480
Labor Planning 481
Employment Stability Policies 482
CONTENTS
Work Schedules 482
Job Classifications and Work Rules 483
Job Design 483
Job Specialization 483
Job Expansion 484
Psychological Components of Job Design 484
Self Directed Teams 486
Motivation and Incentive Systems 488
Lean Production 489
Ergonomics and Work Methods 489
Labor Standards 495
Achieving World Class Standards 496
Summary 496 Key Terms 497
Solved Problems 498
Discussion Questions 500
Critical Thinking Exercise 500 Problems 500
Case Study: The Fleet That Wanders 501
Bibliography 502
11 Supplement
Work Measurement 503
Labor Standards and Work Measurement 504
Historical Experience 504
Time Studies 504
Predetermined Time Standards 510
Examples from the Service Sector 511
Work Sampling 514
Summary 516 Key Terms 516
Using Spreadsheets to Solve Work Measurement
Problems 516
Solved Problems 517 Discussion Questions 520
Critical Thinking Exercises 521 Problems 521
Case Study: Lincoln Electrics Incentive Pay
System 525
Bibliography 526
PART FOUR
TACTICAL DECISIONS FOR
MEETING CUSTOMER S
NEEDS 12 Purchasing Management and
Just in Time Strategies 527
World Class Profile: Boeing 528
Purchasing 530
Operations Environments 530
CONTENTS
Service Environments 530
Make or Buy 531
The Purchasing Opportunity 531
Vertical Integration 532
Virtual Companies 534
Purchasing Management 535
The Purchasing Focus 535
Vendor Relations 536
Purchasing Techniques 539
Just in Time (JIT) Purchasing 541
Goals ofJust in Time Purchasing 541
Supplier Concerns 543
Break Even Analysis Applied to Purchasing 545
Achieving World Class Standards 546
Summary 547 Key Terms 547 Solved Problem 548
Discussion Questions 549
Critical Thinking Exercise 549 Problems 549
Case Studies: Hahn and Pinto Manufacturing 550
Thomas Manufacturing Company 551
AT T Buys a Printer 552
Bibliography 553
12 Supplement:
Learning Curves 554
Applying the Learning Curve 556
Arithmetic Approach 557
Logarithmic Approach 558
Learning Curve Coefficient Approach 558
Strategic Implications of Learning Curves 561
Summary 564 Key Term 564
Using AB: POM for Learning Curves 5 64
Solved Problems 564 Discussion Questions 565
Critical Thinking Exercise 566 Problems 566
Case Study: SMT s Negotiation with IBM 568
Bibliography 569
13 Inventory Management and
Just in Tlme Tactics 571
World Class Profile: Harley Davidson 572
Functions and Types of Inventory 574
Function of Inventory 574
Types of Inventory 575
Inventory Management 575
ABC Analysis 575
Record Accuracy 577
xxiii
Cycle Counting 578
Just in Time Inventory 579
Variability 579
Kanban 581
Inventory Models 583
Independent vs. Dependent Demand 583
Holding, Ordering, and Setup Costs 584
Inventory Models for Independent Demand 584
The Basic Economic Order Quantity (EOQ) Model 584
Production Order Quantity Model 592
Quantity Discount Models 595
Probabilistic Models with Constant Lead Time 598
Fixed Period Systems 601
Marginal Analysis 602
Achieving World Class Standards 604
Summary 604 Key Terms 604
Using AB: POM and Spreadsheets to Solve Inventory
Problems 605
Solved Problems 607 Discussion Questions 609
Critical Thinking Exercise 609 Problems 609
Case Studies: Sturdivant Sound Systems 615
Martin Pullin Bicycle Corporation 615
Bibliography 616
13 Supplement:
Simulation 617
Simulation Defined 618
Advantages and Disadvantages of Simulation 619
Monte Carlo Simulation 620
Simulation of a Queuing Problem 624
Simulation and Inventory Analysis 627
The Role of Computers in Simulation 630
Summary 631 Key Terms 632
Using AB. POM and Spreadsheets to Solve Simulation
Problems 632
Solved Problems 634 Discussion Questions 636
Critical Thinking Exercise 636 Problems 636
Case Study: Alabama Airlines 644
Bibliography 645
14 Material Requirements
Planning (MRP) 647
World Class Profile: Collins Industries 648
Dependent Inventory Model Requirements 650
Master Production Schedule 651
xxiv
Specifications or Bills of Material 652
Accurate Inventory Records 655
Purchase Orders Outstanding 655
Lead Times for Each Component 655
MRP Structure 655
MRP Dynamics 660
Lot Sizing Techniques 662
Extensions in MRP 667
Closed Loop MRP 667
Capacity Planning 668
Material Requirements Planning II (MRPII) 668
MRP in Services 669
Distribution Resource Planning (DRP) 671
DRP Structure 672
Allocation 672
Achieving World Class Standards 673
Summary 673 Key Terms 674
Using AB: POM to Solve MRP and Lot Sizing
Problems 674
Solved Problems 677 Discussion Questions 680
Critical Thinking Exercise 680 Problems 680
Data Base Application 686
Case Study. Service, Inc. 686
Bibliography 687
15 Aggregate Planning 689
World Class Profile: Anheuser Busch 690
The Planning Process 692
The Nature of Aggregate Planning 693
Aggregate Planning Strategies 694
Capacity Options 695
Demand Options 696
Mixing Options to Develop a Plan 697
Level Scheduling 697
Methods for Aggregate Planning 698
Graphical and Charting Methods 698
Mathematical Methods for Planning 704
Comparison of Aggregate Planning Methods 707
Disaggregation 708
Aggregate Planning in Services 708
Restaurants 708
Miscellaneous Services 709
National Chains of Small Service Firms 709
Airline Industry 709
Hospitals 709
Achieving World Class Standards 710
.Summary 710 Key Terms 710
Using AB.POM to Solve Aggregate Planning
CONTENTS
Problems 710
Solved Problems 712 Discussion Questions 715
Critical Thinking Exercise 715 Problems 715
DataBase Application 721
Case Study: Andrew Carter, Inc. 722
Bibliography 723
16 Scheduling Tactics 725
World Class Profile: LTV 726
Scheduling Issues 728
Forward and Backward Scheduling 729
Scheduling Criteria 730
Scheduling Process Focused Work Centers 731
Loading Jobs in Work Centers 731
Input Output Control 732
Gantt Charts 733
The Assignment Method 735
Sequencing Jobs in Work Centers 738
Priority Rules for Dispatching Jobs 738
Critical Ratio 742
SequencingN Jobs on Two Machines: Johnsons
Rule 743
Sequencing N Jobs on Three Machines 744
Sequencing N Jobs on M Machines 745
Bottleneck Work Centers 746
Limitations of Rule Based Systems 746
Advances in Scheduling and Sequencing 747
Expert Systems 747
Finite Scheduling 747
Repetitive Manufacturing 748
Scheduling for Services 750
Scheduling Bank Personnel with Linear
Programming 751
Scheduling Nurses with Cyclical Scheduling 751
Achieving World Class Standards 754
Summary 754 Key Terms 755
Using AB: POM to Solve Scheduling Problems 755
Solved Problems 756 Discussion Questions 761
Critical Thinking Exercise 762 Problems 762
Data Base Application 768
Case Study: Old Oregon Wood Stove 769
Bibliography 770
17 Project Management 771
World Class Profile: Bechtel 772
Project Planning 774
CONTENTS
Project Scheduling 776
Project Controlling 778
Project Management Techniques:
PERT and CPM 779
The Framework of PERT and CPM 780
Activities, Events, and Networks 781
Dummy Activities and Events 783
PERT and Activity Time Estimates 784
Critical Path Analysis 785
The Probability of Project Completion 789
Case Study of PERT: Schware Foundry 791
PERT/Cost 794
A Critique of PERT and CPM 796
Achieving World Class Standards 797
Summary 797 Key Terms 798
Using AB.POM and Spreadsheets to Solve Project
Management Problems 798
Solved Problems 800 Discussion Questions 805
Critical Thinking Exercise 806 Problems 806
DataBase Applications 813
Case Studies: The Family Planning Research Center
of Nigeria 814
Shale Oil Company 815
Bibliography 817
18 Maintenance and Reliability 819
World Class Profile: Orlando Utilities
Commission 820
Reliability 823
Improving Individual Components 823
Providing Redundancy 826
Maintenance 826
Implementing Preventive Maintenance 827
Increasing Repair Capabilities 831
Other Maintenance Policy Techniques 831
XXV
Achieving World Class Standards 832
Summary 833 Key Terms 833
Using AB. POM to Solve Reliability Problems 833
Solved Problems 834 Discussion Questions 834
Critical Thinking Exercise 835 Problems 835
Case Study: Worldwide Chemical Company 838
Bibliography 839
APPENDIX A
Areas Under the Standard Normal
Table 842
APPENDIX B
Poisson Distribution Values 843
APPENDIX C
Values of e~k 845
APPENDIX D
Table of Random Numbers 845
APPENDIX E
Using AB:POM 846
Solutions to Even Numbered
Problems 855
Glossary 865
Name Index 879
Company Index 885
General Index 887
|
| any_adam_object | 1 |
| author | Heizer, Jay H. 1935- Render, Barry |
| author_GND | (DE-588)129581100 |
| author_facet | Heizer, Jay H. 1935- Render, Barry |
| author_role | aut aut |
| author_sort | Heizer, Jay H. 1935- |
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| building | Verbundindex |
| bvnumber | BV010775623 |
| callnumber-first | T - Technology |
| callnumber-label | TS155 |
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| callnumber-search | TS155 |
| callnumber-sort | TS 3155 |
| callnumber-subject | TS - Manufactures |
| classification_rvk | QP 500 |
| ctrlnum | (OCoLC)32091884 (DE-599)BVBBV010775623 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 4. ed. |
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| id | DE-604.BV010775623 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T10:00:28Z |
| institution | BVB |
| isbn | 0131994239 0134383427 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007196525 |
| oclc_num | 32091884 |
| open_access_boolean | |
| owner | DE-703 DE-83 |
| owner_facet | DE-703 DE-83 |
| physical | XXV, 900 S. Ill., graph. Darst. |
| publishDate | 1996 |
| publishDateSearch | 1996 |
| publishDateSort | 1996 |
| publisher | Prentice Hall |
| record_format | marc |
| spellingShingle | Heizer, Jay H. 1935- Render, Barry Production and operations management strategic and tactical decisions Planification stratégique ram Productiemanagement gtt Production - Gestion - Problèmes et exercices ram Production - Gestion ram Production management Management (DE-588)4037278-9 gnd Produktion (DE-588)4047347-8 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4047347-8 |
| title | Production and operations management strategic and tactical decisions |
| title_auth | Production and operations management strategic and tactical decisions |
| title_exact_search | Production and operations management strategic and tactical decisions |
| title_full | Production and operations management strategic and tactical decisions Jay Heizer ; Barry Render |
| title_fullStr | Production and operations management strategic and tactical decisions Jay Heizer ; Barry Render |
| title_full_unstemmed | Production and operations management strategic and tactical decisions Jay Heizer ; Barry Render |
| title_short | Production and operations management |
| title_sort | production and operations management strategic and tactical decisions |
| title_sub | strategic and tactical decisions |
| topic | Planification stratégique ram Productiemanagement gtt Production - Gestion - Problèmes et exercices ram Production - Gestion ram Production management Management (DE-588)4037278-9 gnd Produktion (DE-588)4047347-8 gnd |
| topic_facet | Planification stratégique Productiemanagement Production - Gestion - Problèmes et exercices Production - Gestion Production management Management Produktion |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007196525&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT heizerjayh productionandoperationsmanagementstrategicandtacticaldecisions AT renderbarry productionandoperationsmanagementstrategicandtacticaldecisions |