Verfügbarkeit: Strategic organizational communication

Strategic organizational communication: toward the twenty-first century

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Bibliographische Detailangaben
Beteilige Person:	Conrad, Charles (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Fort Worth u.a. Harcourt Brace College Publ. 1994
Ausgabe:	3. ed.
Schlagwörter:	Communicatie Organisatiecultuur Gesellschaft Kommunikation Communication in management Communication in organizations Communication > Social aspects Organisation
Links:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006659591&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	XIV, 480 S. graph. Darst.
ISBN:	0155007866

Internformat

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Datensatz im Suchindex

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adam_text	CONTENTS Preface vii UNIT I DIMENSIONS OF ORGANIZING: COMMUNICATION AND CULTURES 1 The Study of Organizational Communication 2 The Design of This Book 5 Chapter 1 CULTURES AS COMMUNICATIVE CREATIONS 7 Organizations in and as Cultures 8 Case Study: Cultures, Expectations and The Boss 16 Case Study: Organizations and Culture: The Japanese Experience 19 Dimensions of Organizational Communication 31 Chapter 2 ENTERING ORGANIZATIONAL CULTURES 37 Entering Organizations: Stages, Pressures, and Coping Processes 38 Stage One: Anticipation 40 Case Study: Julie s Experience, Part I 44 Stage Two: Encounter 46 Case Study: Julie s Experience, Part II 55 Stage Three: Identification 60 Case Study: When a Tree Falls in the Forest 61 Case Study: Julie s Experience, Part III 67 Conclusion 67 Chapter 3 MANAGING MEMBERSHIP IN ORGANIZATIONAL CULTURES: INTERPRETING CULTURAL CUES 71 Characteristics of Organizational Cultures 72 Case Study: George s Subcultures 77 Reading Key Symbolic Forms 79 Case Study: Levels of Meaning at IBM 82 Case Study: Trouble in the Happiest Place on Earth 86 Case Study: The Graduation Case 91 Conclusion 94 Chapter 4 MANAGING MEMBERSHIP IN ORGANIZATIONAL CULTURES: ATTITUDES, IMAGES, AND MESSAGES 97 Resource #1: Adopting a Situationally Sensitive Perspective 100 Resource #2: Adopting Image Managing Strategies 106 Case Study: The Purchasing Case 113 xii Contents I Resource #3: Developing Message Creating and Message Sending Skills 114 Case Study: Technology and Cultural Change 119 Conclusion 121 Conclusion to Unit 1121 UNIT II THE DIMENSIONS OF ORGANIZATIONAL COMMUNICATION SYSTEMS 126 History: The Development of Organizational Communication Theory 127 Perspective: General Systems Theory and Organizational Communication 130 Chapter 5 THE FORMAL/STRUCTURAL DIMENSION: FOUNDATIONS AND ASSUMPTIONS 135 Communication in Preindustrial and Early Industrial Organizations 136 The Origins of Traditional Organizations 139 Motivation and Control in Traditional Organizations 149 Case Study: New Technologies and Organizational Structures 148 Communication Processes and Reward Systems 153 Summary: Communication and Traditional Organizations 163 Case Study: Take This Job and Shove It 163 Chapter 6 THE FORMAL/STRUCTURAL DIMENSION: LIMITATIONS AND POTENTIAL 170 The Communication Requirements of Traditional Organizations 171 Factors That Hamper the Effective Vertical Flow of Information 173 Case Study: The Pharmaceutical Caper 177 Case Study: The Challenger Case 181 Compensating for Problems in Formal/Structural Communication 186 Case Study: The Advancement Case 187 Environmental Pressures and Communication Problems in Traditional Organizations 189 Cultural Change and Traditional Organizations 192 Chapter 7 THE PERSONAL/INTERPERSONAL DIMENSION OF ORGANIZATIONAL COMMUNICATION: FOUNDATIONS AND ASSUMPTIONS 198 Personal/Interpersonal Communication and Human Relations Forms of Organizing 200 Implementing the Human Relations Model 208 Case Study: Networks and New Ideas 217 Case Study: Bing Would ve Been Proud 224 Contents xiii Internal Pressures and Humanistic Organizational Communication 226 Summary: The Human Relations Forms of Organizing 231 Case Study: The Paper Chase 231 Chapter 8 THE PERSONAL/INTERPERSONAL DIMENSION: TWO CRITICAL PERSPECTIVES 236 The Humanist Response 238 Case Study: No Pillsbury Dough Boys Here 248 Case Study: How to (and How Not to) Change Organizational Cultures 255 A Critical Theory Response 257 Conclusion 260 Chapter 9 COMMUNICATION, POWER, AND POLITICS IN ORGANIZATIONS 265 A Perspective on Organizational Power 267 Cultural Assumptions and the Bases of Organizational Power 269 Case Study: The Sorority Caper 276 Case Study: On Being a Good Lattice Player: Communication and Empowerment 279 The Hidden Face of Power 281 Organizational Politics: Overt Power in Communicative Process 283 Conclusion to Chapter 9 288 Case Study: The Myth of Meritocracy 289 Conclusion to Unit II: Organizational Cultures, Communication Systems, and the Dancing Rope 292 UNIT III ORGANIZATIONS, CULTURES, AND SOCIETY 298 Chapter 10 COMMUNICATION AND DECISION MAKING: INDIVIDUAL, ORGANIZATIONAL, AND ETHICAL CONSIDERATIONS 301 Communication and Individual Decision Making 304 Case Study: Normal Accidents 310 Communication and Organizational Decision Making 315 Case Study: Managing the Ambiguity 319 Communication and Ethical Decision Making 327 Case Study: The Ethics Game 331 Rationalizing Organizational Nonrationality 333 Summary and Conclusions: Communication, Ethics, Decision Making and the Management of Ambiguity 335 xiv Contents Chapter 11 COMMUNICATION AND THE MANAGEMENT OF ORGANIZATIONAL CONFLICT 340 The Bases and Early Phases of Organizational Conflict 342 Case Study: The Bargaining Case 350 Communication and Overt Conflict 352 Case Study: On Buying a New Car 358 The Aftermath of Conflicts 368 Case Study: What to Do with the Doctor 370 Conclusion 371 Chapter 12 COMMUNICATION, GENDER, RACE, AND ETHNICITY: STRATEGIES OF ACCOMMODATION? 376 Complications in Surveying Existing Research 378 The Realities of Race, Gender, and Ethnicity in Contemporary American Organizations 379 Women, Communication, and Accommodation 383 Case Study: The River Runners 387 A Critique of the Accommodationist Perspective 395 An Assessment of Accommodation and Its Critique 397 Case Study: The Harassment Case 399 Chapter 13 COMMUNICATION, RACE, GENDER, AND ETHNICITY: CELEBRATING DIVERSITY? 412 The Resources Provided by a Diverse Work Force 414 Implementing Diversity Management 417 Criticisms of the Diversity Management Perspective 422 Case Study: Managing Diversity? 425 Epilogue: A Personal Note 426 BIBLIOGRAPHY 432 INDEX 464
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dewey-tens	300 - Social sciences 650 - Management and auxiliary services
discipline	Soziologie Psychologie Wirtschaftswissenschaften
edition	3. ed.
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indexdate	2024-12-20T09:46:48Z
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isbn	0155007866
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-006659591
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spellingShingle	Conrad, Charles Strategic organizational communication toward the twenty-first century Communicatie gtt Organisatiecultuur gtt Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Kommunikation (DE-588)4031883-7 gnd Organisation (DE-588)4043774-7 gnd
subject_GND	(DE-588)4031883-7 (DE-588)4043774-7
title	Strategic organizational communication toward the twenty-first century
title_auth	Strategic organizational communication toward the twenty-first century
title_exact_search	Strategic organizational communication toward the twenty-first century
title_full	Strategic organizational communication toward the twenty-first century Charles Conrad
title_fullStr	Strategic organizational communication toward the twenty-first century Charles Conrad
title_full_unstemmed	Strategic organizational communication toward the twenty-first century Charles Conrad
title_short	Strategic organizational communication
title_sort	strategic organizational communication toward the twenty first century
title_sub	toward the twenty-first century
topic	Communicatie gtt Organisatiecultuur gtt Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Kommunikation (DE-588)4031883-7 gnd Organisation (DE-588)4043774-7 gnd
topic_facet	Communicatie Organisatiecultuur Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Organisation
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