Quality improvement through standards:
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Cheltenham
Thornes
1991
|
| Ausgabe: | 1. publ. |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002890736&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Literaturangaben |
| Umfang: | XII, 268 S. graph. Darst. |
| ISBN: | 0748705589 |
Internformat
MARC
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| 245 | 1 | 0 | |a Quality improvement through standards |c Barrie G. Dale and John S. Oakland |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Cheltenham |b Thornes |c 1991 | |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-002890736 | |
Datensatz im Suchindex
| DE-BY-TUM_call_number | 0001 92 B 42 |
|---|---|
| DE-BY-TUM_katkey | 541243 |
| DE-BY-TUM_location | Mag |
| DE-BY-TUM_media_number | 040001894953 |
| _version_ | 1821939322668974081 |
| adam_text | Contents
Preface
Acknowledgements
Foreword
Chapter 1 Quality management: an
overview
1.1 Quality concepts I
1.2 The quality function 2
1.3 The evolution of inspection and
quality control 3
1.4 Control and breakthrough 4
1.5 Total quality control and company
wide quality control 6
1.6 Recent developments 7
1.7 Total quality management II
1.8 Commitment to quality 12
Chapter 2 The role of the BSI and
the Importance of
standards
2.1 Origin and objectives of the BSI 14
2.2 An outline of BSI activities 15
2.3 Standards in general 19
2.4 Standards relating specifically to
quality 21
2.5 Benefits and use of standards 21
2.6 Certification 22
Chapter 3 Organising for quality
3.1 Introduction 27
3.2 Objectives and strategy 28
3.3 Organisational aspects relating to the
management of quality 29
3.4 Quality related decision making 31
3.5 Planning for quality 32
3.6 Quality plans 34
3.7 Principles of control 34
3.8 Documentation 35
3.9 Quality manuals 35
3.10 Review and evaluation procedures 36
3.11 Definitions and terminology 39
Chapter 4 Quality costing
4.1 Introduction 40
4.2 BSI publications featuring aspects of
quality costing 42
4.3 Definitions 42
4.4 British Standards approach to quality
costing 43
4.5 Identification, determination and
reporting using the PAF approach 46
4.6 Identification, determination and
reporting using the process cost
model 50
4.7 Relationship between the traditional
(PAF) quality and process cost
approaches 52
4.8 Advice on the collection and use of
quality costs 52
4.9 Quality costing: some do s and
don ts 53
4.10 Definitions and terminology 54
t
vl Contents
Chapter 5 The marketing function
in quality management
5.1 Introduction 56
5.2 The requirements 57
5.3 Product evolution 59
5.4 Marketing and the use of standards 61
5.5 Market readiness review 61
5.6 Customer feedback information 61
5.7 Product support 63
5.8 Internal customers 64
Chapter 6 Designing for quality
6.1 Introduction 66
6.2 Design planning and objectives 67
6.3 The main stages in design and
development 68
6.4 Quality in design 69
6.5 Design for minimum cost 69
6.6 Safety 70
6.7 Design and standardisation
philosophy 71
6.8 The standards manual 73
6.9 Variety control 74
6.10 Quality function deployment 75
6.11 Off line quality control methods 76
6.12 The seven new quality control tools 78
6.13 Value engineering 78
6.14 Design practice and procedures
documentation 79
6.15 Design qualification and validation 80
6.16 Failure mode and effects analysis
(FMEA) 80
6.17 Fault tree analysis (FTA) 81
6.18 Design review 81
6.19 Design audit 83
6.20 Design baseline and production/
operations release 84
6.21 Product testing and measurement 84
6.22 Evaluation of the design process 84
6.23 Document (or designj change control 85
6.24 The use made of feedback data 86
6.25 Definitions and terminology 86
Chapter 7 Quality systems
7.1 Introduction 89
7.2 Benefits and limitations of BS 5750 91
7.3 An overview of BS 5750/ISO 9000 94
7.4 The need for a quality system 97
7.5 Selecting a quality system model 9£
7.6 Quality system requirements 9£
7.7 Quality system assessment and
registration 106
7.8 Definitions and terminology 107
Chapter 8 Reliability
8.1 Introduction 110
8.2 What is reliability? HI
/ 8.3 Organising for reliability 111
8.4 Being objective about reliability 115
8.5 A reliability programme 116
8.6 System considerations 120
8.7 Human factors 121
8.8 Specification of reliability 121
8.9 Assessment and prediction of
reliability 122
8.10 Reliability demonstration and testing 123
8.11 Production/operations, flow, analysis,
and interpretation of data 124
8.12 Definitions and terminology 126
Chapter 9 Purchasing and the
importance of supplier
development
9.1 Introduction 128
9.2 Specifications and purchase orders 129
9.3 Selection of qualified suppliers 130
9.4 Agreement on quality assurance 130
9.5 Vendor assessment and rating 131
9.6 Receiving inspection/test, planning
and controls 136
9.7 Developments in the purchaser
supplier relationship 136
9.8 Definitions and terminology 139
Chapter 10 Manufacturing
procedures
10.1 Introduction 141
10.2 Process/materials control 141
10.3 Process failure mode and effects
analysis 142
10.4 Initial sample and first production
approvals 142
10.5 Process capability 143
10.6 Equipment control and
maintenance 143
10.7 Work procedures and instructions 145
10.8 Inspection, check and test 146
10.9 Control of non conforming material 147
JO. 10 Defect/failure analysis and
corrective action 148
10.11 Protection and preservation of
product quality 149
10.12 Definitions and terminology 151
Chapter 11 Measurement and
calibration systems
11.1 The requirement for control of
measuring and test equipment 153
11.2 The case for regular calibration 154
11.3 Calibration systems 155
11.4 Planning 156
11.5 Measurement limits 156
11.6 Documented calibration procedures 157
11.7 Records 157
11.8 Calibration labelling 158
11.9 Sealing for integrity 159
11.10 Intervals of calibration 159
11.11 Storage and handling 159
11.12 Traceability 159
11.13 Environmental control 161
11.14 Definitions and terminology 161
Chapter 12 Sampling methods and
procedures
12.1 Introduction 163
12.2 The purposes of sampling 163
12.3 Sampling plans 164
12.4 Sampling 165
12.5 Non normal data 167
12.6 Normality tests 167
12.7 Definitions and terminology 168
Chapter 13 Acceptance sampling
13.1 Introduction 170
13.2 The methods of acceptance
inspection 171
13.3 Developing and operating a single
sampling plan 172
13.4 Normal, tightened and reduced
inspection 176
13.5 Double, multiple and sequential
sampling 179
Contents vll
13.6 Comparing different sampling
methods 184
13.7 Limiting quality 185
13.8 Skip lot inspection 185
13.9 Definitions and terminology 188
Chapter 14 Statistical process
control
14.1 What is statistical process control
(SPCJ? 190
14.2 Why is SPC important? 190
14.3 What is variation? 192
14.4 Control charts: a description 192
14.5 Some simple statistical concepts:
variables 193
14.6 Data collection 194
14.7 Control chart responsibilities 196
14.8 Types of control charts 197
14.9 Constructing mean and range charts 197
14.10 Interpretation of mean and range
charts 200
14.11 Interpretation for process capability 201
14.12 Machine capability 201
14.13 Constructing and interpreting a
number defective (npj chart for non
conforming units (attributes) 202
14.14 Setting control limits for other
attribute control charts 204
14.15 Cumulative sum charts (cusum
charts) 205
14.16 The implementation of SPC 208
14.17 Difficulties experienced in
implementing and using SPC 209
14.18 Definitions and terminology 211
Chapter 15 Quality circles
15.1 Introduction 213
15.2 What are quality circles? 213
15.3 Background to quality circles 214
15.4 Introducing a programme of quality
circles 215
15.5 Operating characteristics of quality
circles 218
15.6 Benefits of quality circles 222
15.7 Obstacles encountered 222
15.8 What is the future for quality circles? 225
vlii Contents
Chapter 16 Managing quality
improvement
16.1 Introduction 227
J 6.2 Organising, planning and costing
quality 227
16.3 Understanding, designing and
meeting market needs ( 228
16.4 Systems for managing
improvements in quality and
reliability 229
16.5 Operating for quality improvement 229
16.6 Difficulties and development 230
Appendices 233
) Glossary 259
Index 261
|
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| discipline | Werkstoffwissenschaften / Fertigungstechnik Wirtschaftswissenschaften |
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| illustrated | Illustrated |
| indexdate | 2024-12-20T08:21:39Z |
| institution | BVB |
| isbn | 0748705589 |
| language | English |
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| physical | XII, 268 S. graph. Darst. |
| publishDate | 1991 |
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| publishDateSort | 1991 |
| publisher | Thornes |
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| spellingShingle | Dale, Barrie G. Oakland, John S. Quality improvement through standards Kwaliteitscontrole gtt Kwaliteitsverbetering gtt Quality control Standards Great Britain Qualitätssicherung (DE-588)4126457-5 gnd Norm (DE-588)4419668-4 gnd |
| subject_GND | (DE-588)4126457-5 (DE-588)4419668-4 (DE-588)4022153-2 |
| title | Quality improvement through standards |
| title_auth | Quality improvement through standards |
| title_exact_search | Quality improvement through standards |
| title_full | Quality improvement through standards Barrie G. Dale and John S. Oakland |
| title_fullStr | Quality improvement through standards Barrie G. Dale and John S. Oakland |
| title_full_unstemmed | Quality improvement through standards Barrie G. Dale and John S. Oakland |
| title_short | Quality improvement through standards |
| title_sort | quality improvement through standards |
| topic | Kwaliteitscontrole gtt Kwaliteitsverbetering gtt Quality control Standards Great Britain Qualitätssicherung (DE-588)4126457-5 gnd Norm (DE-588)4419668-4 gnd |
| topic_facet | Kwaliteitscontrole Kwaliteitsverbetering Quality control Standards Great Britain Qualitätssicherung Norm Großbritannien |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002890736&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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0001 92 B 42 Lageplan |
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| Exemplar 1 | Ausleihbar Am Standort |