APA (7th ed.) Citation

Jackson, B. B. (1985). Winning and keeping industrial customers: The dynamics of customer relationships. Heath.

Chicago Style (17th ed.) Citation

Jackson, Barbara B. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Lexington, Mass. u.a: Heath, 1985.

MLA (9th ed.) Citation

Jackson, Barbara B. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Heath, 1985.