APA-Zitierstil (7. Ausg.)

Connors, R., & Smith, T. (2009). How did that happen?: Holding people accountable for results the positive, principled way. Tantor Media.

Chicago-Zitierstil (17. Ausg.)

Connors, Roger, und Tom Smith. How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way. [Old Saybrook, Conn.]: Tantor Media, 2009.

MLA-Zitierstil (9. Ausg.)

Connors, Roger, und Tom Smith. How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way. Tantor Media, 2009.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.