The 10 Golden Rules of Customer Service:
Through the story of a USD6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom li...
Gespeichert in:
Beteiligte Personen: | , |
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Körperschaften: | , |
Weitere beteiligte Personen: | , |
Format: | Elektronisch E-Book |
Sprache: | Englisch |
Veröffentlicht: |
[Erscheinungsort nicht ermittelbar]
Ascent Audio
2019
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Ausgabe: | 1st edition. |
Schlagwörter: | |
Links: | https://learning.oreilly.com/library/view/-/9781469070605/?ar |
Zusammenfassung: | Through the story of a USD6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. |
Beschreibung: | Online resource; Title from title page (viewed April 1, 2019) |
Umfang: | 1 Online-Ressource (3194 Seiten) |
ISBN: | 9781469070605 146907060X |
Internformat
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author_facet | Duncan, Deb Duncan, Todd Metzger, Janet Grove, Christopher O'Reilly for Higher Education (Firm) Safari, an O'Reilly Media Company |
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dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1st edition. |
format | Electronic eBook |
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indexdate | 2025-01-17T11:20:35Z |
institution | BVB |
isbn | 9781469070605 146907060X |
language | English |
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spelling | Duncan, Deb VerfasserIn aut The 10 Golden Rules of Customer Service Duncan, Deb 1st edition. [Erscheinungsort nicht ermittelbar] Ascent Audio 2019 1 Online-Ressource (3194 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Online resource; Title from title page (viewed April 1, 2019) Through the story of a USD6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. Business Affaires businesses (business enterprises) Business (OCoLC)fst00842262 Audiobooks Duncan, Todd VerfasserIn aut Metzger, Janet ErzählerIn nrt Grove, Christopher ErzählerIn nrt O'Reilly for Higher Education (Firm), MitwirkendeR ctb Safari, an O'Reilly Media Company. MitwirkendeR ctb |
spellingShingle | Duncan, Deb Duncan, Todd The 10 Golden Rules of Customer Service Business Affaires businesses (business enterprises) Business (OCoLC)fst00842262 Audiobooks |
subject_GND | (OCoLC)fst00842262 |
title | The 10 Golden Rules of Customer Service |
title_auth | The 10 Golden Rules of Customer Service |
title_exact_search | The 10 Golden Rules of Customer Service |
title_full | The 10 Golden Rules of Customer Service Duncan, Deb |
title_fullStr | The 10 Golden Rules of Customer Service Duncan, Deb |
title_full_unstemmed | The 10 Golden Rules of Customer Service Duncan, Deb |
title_short | The 10 Golden Rules of Customer Service |
title_sort | 10 golden rules of customer service |
topic | Business Affaires businesses (business enterprises) Business (OCoLC)fst00842262 Audiobooks |
topic_facet | Business Affaires businesses (business enterprises) Audiobooks |
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