Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York
Gildan Audio
p2020
|
| Edition: | Unabridged. |
| Subjects: | |
| Links: | https://learning.oreilly.com/library/view/-/9781663701220/?ar |
| Summary: | Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. Far too many of todays books on customer service deal with the mechanics and process of servicing customers, without teaching account managers how critical interpersonal skills are in creating real customer loyalty and competitive differentiation. The fact is customers are not loyal to products, services, prices, or companies. Instead, they are loyal to people they like, trust and believe in. This book provides a practical, actionable and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime.' |
| Item Description: | Downloadable audio file |
| Physical Description: | 1 online resource (5 hr., 7 min.) |
| ISBN: | 9781663701220 1663701229 |
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| id | ZDB-30-ORH-069805415 |
| illustrated | Not Illustrated |
| indexdate | 2025-05-28T09:45:18Z |
| institution | BVB |
| isbn | 9781663701220 1663701229 |
| language | English |
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| physical | 1 online resource (5 hr., 7 min.) |
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| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Gildan Audio |
| record_format | marc |
| spelling | Blount, Jeb VerfasserIn aut People love you the real secret to delivering legendary customer experiences Jeb Blount Unabridged. New York Gildan Audio p2020 1 online resource (5 hr., 7 min.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Downloadable audio file Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit. Far too many of todays books on customer service deal with the mechanics and process of servicing customers, without teaching account managers how critical interpersonal skills are in creating real customer loyalty and competitive differentiation. The fact is customers are not loyal to products, services, prices, or companies. Instead, they are loyal to people they like, trust and believe in. This book provides a practical, actionable and easy to implement approach to building unbreakable emotional bonds with customers that last a lifetime.' Business Affaires BUSINESS & ECONOMICS / General Business (OCoLC)fst00842262 Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio Gildan Media. MitwirkendeR ctb |
| spellingShingle | Blount, Jeb People love you the real secret to delivering legendary customer experiences Business Affaires BUSINESS & ECONOMICS / General Business (OCoLC)fst00842262 Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio |
| subject_GND | (OCoLC)fst00842262 (OCoLC)fst01726208 |
| title | People love you the real secret to delivering legendary customer experiences |
| title_auth | People love you the real secret to delivering legendary customer experiences |
| title_exact_search | People love you the real secret to delivering legendary customer experiences |
| title_full | People love you the real secret to delivering legendary customer experiences Jeb Blount |
| title_fullStr | People love you the real secret to delivering legendary customer experiences Jeb Blount |
| title_full_unstemmed | People love you the real secret to delivering legendary customer experiences Jeb Blount |
| title_short | People love you |
| title_sort | people love you the real secret to delivering legendary customer experiences |
| title_sub | the real secret to delivering legendary customer experiences |
| topic | Business Affaires BUSINESS & ECONOMICS / General Business (OCoLC)fst00842262 Downloadable audio books Audiobooks (OCoLC)fst01726208 Audiobooks Livres audio |
| topic_facet | Business Affaires BUSINESS & ECONOMICS / General Downloadable audio books Audiobooks Livres audio |
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