Managing Services:
The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizin...
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| Beteiligte Personen: | , |
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| Körperschaften: | , |
| Weitere beteiligte Personen: | |
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
[Erscheinungsort nicht ermittelbar]
Ascent Audio
2019
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| Ausgabe: | 1st edition. |
| Schlagwörter: | |
| Links: | https://learning.oreilly.com/library/view/-/9781469072142/?ar |
| Zusammenfassung: | The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management. The book presents a collection of contemporary perspectives on service management challenges, extending the understanding of service through exploration and critique of service organizational and managerial strategies from selected theoretical and empirical perspectives. Amongst other contributions, it reviews the importance of service to academics, professionals, and practitioners; evaluates selected aspects of the practice of service management, and investigates the challenges inherent in managing services; reviews the nature, direction, and applicability of selected theoretical dimensions which inform the understanding of service management; and assesses the opportunities for theory building, to further support understanding of the complexities of service management and its impact on organisations and wider society. |
| Beschreibung: | Online resource; Title from title page (viewed June 11, 2019) |
| Umfang: | 1 Online-Ressource (26259 Seiten) |
| ISBN: | 9781469072142 1469072149 |
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| id | ZDB-30-ORH-06980446X |
| illustrated | Not Illustrated |
| indexdate | 2025-01-17T11:20:35Z |
| institution | BVB |
| isbn | 9781469072142 1469072149 |
| language | English |
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| spelling | Haynes, Kathryn VerfasserIn aut Managing Services Haynes, Kathryn 1st edition. [Erscheinungsort nicht ermittelbar] Ascent Audio 2019 1 Online-Ressource (26259 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Online resource; Title from title page (viewed June 11, 2019) The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management. The book presents a collection of contemporary perspectives on service management challenges, extending the understanding of service through exploration and critique of service organizational and managerial strategies from selected theoretical and empirical perspectives. Amongst other contributions, it reviews the importance of service to academics, professionals, and practitioners; evaluates selected aspects of the practice of service management, and investigates the challenges inherent in managing services; reviews the nature, direction, and applicability of selected theoretical dimensions which inform the understanding of service management; and assesses the opportunities for theory building, to further support understanding of the complexities of service management and its impact on organisations and wider society. Business Affaires Business (OCoLC)fst00842262 Audiobooks Grugulis, Irena VerfasserIn aut Hancock, Anne ErzählerIn nrt O'Reilly for Higher Education (Firm), MitwirkendeR ctb Safari, an O'Reilly Media Company. MitwirkendeR ctb |
| spellingShingle | Haynes, Kathryn Grugulis, Irena Managing Services Business Affaires Business (OCoLC)fst00842262 Audiobooks |
| subject_GND | (OCoLC)fst00842262 |
| title | Managing Services |
| title_auth | Managing Services |
| title_exact_search | Managing Services |
| title_full | Managing Services Haynes, Kathryn |
| title_fullStr | Managing Services Haynes, Kathryn |
| title_full_unstemmed | Managing Services Haynes, Kathryn |
| title_short | Managing Services |
| title_sort | managing services |
| topic | Business Affaires Business (OCoLC)fst00842262 Audiobooks |
| topic_facet | Business Affaires Audiobooks |
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